Hull Prison

Book and plan your visit to Hull

Help with the cost of your visit

If you get certain benefits or have an NHS health certificate, you might be able to get help with the costs of your visit, including:

• travel to Hull
• somewhere to stay overnight
• meals

How to book family and friends visits

Hull is running a limited visits schedule. Visits are also happening differently than normal, observing strict guidelines, which must be followed.

You can book your visit by telephone. There is no online booking service available.

Booking line: 01482 282 016
The booking line is open: Monday to Friday, 8am to 12:30pm
Find out about call charges

Visiting times:

• Monday: 8:30am to 11:45am and 1:30pm to 4:45pm
• Friday: 8:30am to 11:45am and 1:30pm to 4:45pm
• Saturday: 8:30am to 11:45am and 1:30pm to 4:45pm
• Sunday: 8:30am to 11:45am and 1:30pm to 4:45pm

How to book legal and professional visits

There are currently no legal visits taking place.

Getting to Hull

Find Hull on a map

The nearest railway station is Hull, around 2 miles from the prison. From there you can take a bus or taxi.

To plan your journey by public transport:

• use National Rail Enquiries
• use Traveline for local bus times

By car, head towards the ferry port and the prison is just before it. There is a free car park (number 4) for visitors on Southcoates Lane with 6 spaces for Blue Badge holders in front of the main gate.

Entering Hull

All visitors, aged 16 or older must prove their identity before entering the prison. Read the list of acceptable forms of ID when visiting a prison.

All visitors will need to be given a pat-down search, including children. You may also be sniffed by security dogs.

Hull has a strict family friendly dress code policy, which means visitors should wear smart clothes. This means no vests, no low-cut tops, no shorts, no short dresses and no headwear, other than that worn for religious reasons. No multiple layers of clothing, no high boots or steel toe capped boots, no sportswear, no offensive slogans and no ripped or see-through clothing.

There will be no refreshments available during your visit.

There are strict controls on what you can take into Hull. You will have to leave most of the things you have with you in a locker or with security. This includes pushchairs and car seats.

You will be told the rules by an officer at the start of your visit. If you break the rules, your visit could be cancelled and you could be banned from visiting again.

Visiting facilities

In the visitor centre, there is a vending machine for hot drinks, baby changing facilities and disabled access. There is also a children’s play area. In the visiting hall, there is a canteen serving hot and cold drinks, sandwiches, snacks and sweets.

Family days

There are currently no family days taking place.

Keep in touch with someone at Hull

There are several ways you can keep in touch with a prisoner during their time at Hull.

Secure video calls

Secure video calling is available at this prison. Family and friends need to download the purple visits app, create an account, register all visitors, and add the prisoner to their contact list.

Read more about how it works

Phone calls

Prisoners have phones in their rooms but these do not accept incoming calls. They are able to make calls every day between 7:30am and 11pm. They have to buy phone credits to do this.

They can phone anyone named on their list of friends and family. This list is checked by security when they first arrive so it may take a few days before they are able to call.

You can also exchange voicemails using the Prison Voicemail service.

Officers may listen to phone calls as a way of preventing crime and helping keep people safe.

Email

You can send emails to someone in Hull using the Email a Prisoner service.

You might also be able to attach photos and receive replies, depending on the rules at Hull.

Letters

You can write at any time.

Include the person’s name and prisoner number on the envelope.

If you do not know their prisoner number, contact Hull.

All post, apart from legal letters, will be opened and checked by officers.

Send money and gifts

You can use the free and fast online service to send money to someone in prison.

You can no longer send money by bank transfer, cheque, postal order or send cash by post.

If you cannot use the online service, you may be able to apply for an exemption - for example if you:

• are unable to use a computer, a smart phone or the internet
• do not have a debit card

This will allow you to send money by post.

Gifts and parcels

People in Hull can apply for permission for visitors to hand in items during a visit.

All property will be opened and checked by officers. Make sure to include the person’s name and prisoner number on the parcel.

Friends and families of prisoners are permitted to send books directly to their loved ones, or can order books from approved retailers, which can source and send the books on to prisoners.

For the full list of approved retailers, you can read the HMPPS Incentives Policy, Annex F.

Contact Hull for more information on what’s allowed.

Life at Hull

Hull is committed to providing a safe and educational environment where men can learn new skills to help them on release.

Security and safeguarding

Every person at Hull has a right to feel safe. The staff are responsible for their safeguarding and welfare at all times.

For further information about what to do when you are worried or concerned about someone in prison visit the Prisoners’ Families helpline website.

All safeguarding processes are overseen by the Oxfordshire Safeguarding Adults Board.

Arrival and first night

When someone first arrives at Hull, they will be able to contact a family member by phone. This could be quite late in the evening, depending on the time they arrive.

They will get to speak to someone who will check how they’re feeling and ask about any immediate health and wellbeing needs.

Induction

Each person who arrives at Hull gets an induction that lasts about a week. They will meet professionals who will help them with:

• health and wellbeing, including mental and sexual health
• any substance misuse issues, including drugs and alcohol
• personal development in custody and on release, including skills, education and training
• other support (sometimes called ‘interventions’), such as managing difficult emotions

Everyone also finds out about the rules, fire safety, and how things like calls and visits work.

Accommodation

Around 1,100 prisoners live at Hull across 6 houseblocks (A to F). Most prisoners share cells.

Education and work

Prisoners have access to a broad programme of learning opportunities provided by Milton Keynes College. These range from basic skills, such as English and maths, to distance learning with the Open University.

The programme includes training in a variety of trades and professions, including:

• printing
• industrial cleaning
• construction
• information and communications technology (ICT)
• barbering
• music
• cookery
• hospitality
• health and wellbeing
• nutrition and healthy eating
• business

Work is available throughout the prison in areas such as the laundry and the farms and gardens. Prisoners can earn qualifications while working.

Hull also runs a number of accredited offending behaviour programme courses.

Support for family and friends

Find out about advice and helplines for family and friends.

Support at Hull

PACT’s family services team can provide information, guidance and support to families and friends of prisoners. Ask in the visitors centre to learn more.

Telephone: 08088 082 003

Problems and complaints

If you have a problem contact Hull.

HM Prison and Probation Service publishes action plans for Hull in response to independent inspections.

Contact Hull

Governor: Shaun Mycroft

Telephone: 01482 282 200
Open 24 hours
Fax: 01482 282 403
Find out about call charges

Email: candc.hull@justice.gov.uk

Follow Hull on Twitter

Address

See map

Safer custody hotline

If you have concerns about the safety or wellbeing of a man in Hull, call the safer custody hotline. Leave your name, telephone number, the man’s name and prisoner number, and a brief message about your concern. This is an answerphone regularly checked by staff and someone will call you back within 24 hours.

Telephone: 01482 282 273

In an emergency, telephone: 01482 282 200