Change of https://www.gov.uk/government/publications/access-to-work-factsheet

Change description : 2022-05-09 11:30:00: Added the maximum annual award limit for 1 April 2022 to 31 March 2023 – this is £65,180. [Coronavirus (COVID-19)Guidance and regulation]

Showing diff : 2022-01-31 00:15:54.160173679 +00:00..2022-05-09 10:30:56.793768451 +00:00

Guidance

Access to Work: factsheet for customers

Factsheet about Access to Work and how it can help overcome barriers to starting or keeping a job if you have a disability or long term health condition.

Applies to England, Scotland and Wales

Documents

Details

This factsheet explains how Access to Work can provide practical and financial support to help you overcome barriers to starting or keeping a job if you have a disability or long term physical or mental health condition. It explains:

  • who can get help from Access to Work
  • what you’ll get
  • how to claim
  • how to ask for your award to be looked at again and how to complain

British Sign Language (BSL) videos

Watch the Access to Work: factsheet for customers BSL videos

Find more information on GOV.UK

Read more about Access to Work.

Read our employers’ guide to Access to Work.

Published 1 October 2012
Last updated 319 JanuaryMay 2022 + show all updates
  1. Updated the Access to Work during the coronavirus (COVID-19) outbreak section.

  2. Updated guidance under heading 'Claiming Access to Work during the coronavirus (COVID-19) outbreak'.

  3. Updated the guidance on claiming travel costs during the coronavirus (COVID-19) outbreak to remove the line explaining you do not need to get evidence to support your claim.

  4. Added Welsh translations of updated the guidance with a new section on changes introduced to Access to Work during the coronavirus (COVID-19) outbreak.

  5. Updated the guidance with a new section on changes introduced to Access to Work during the coronavirus (COVID-19) outbreak.

  6. Added Welsh translation.

  7. Added Access to Work cap amount of £59,200 for 2019 to 2020 to the HTML and PDF guides.

  8. Updated the 'How to claim' section of the factsheet.

  9. First published.

Update history

2025-07-24 09:14
Clarified: [1] that Access to Work will not pay for reasonable adjustments that your employer must legally make; [2] what information about your business you need to provide if you’re self-employed.

2024-05-16 11:54
Added new Access to Work grant cap of £69,260 effective from 8 April 2024.

2023-06-13 14:15
Removed the ‘Access to Work during the coronavirus (COVID-19) outbreak’ section. Updated ‘How can it help me?’ section to include flexible working arrangements.

2023-04-10 00:15
Updated with the latest benefit rates, effective from 10 April 2023

2022-05-09 11:30
Added the maximum annual award limit for 1 April 2022 to 31 March 2023 – this is £65,180.

2022-01-31 00:15
Updated the Access to Work during the coronavirus (COVID-19) outbreak section.

2021-11-03 15:17
Updated information on how to claim, including accessible formats and communication methods.

2021-04-01 00:00
Updated with the latest rates effective from 1 April 2021.