Sudbury Prison

Book and plan your visit to Sudbury

To visit someone in Sudbury you must:

• be on that person’s visitor list
• book your visit up to 28 days in advance
• have the required ID with you when you go

At least one visitor must be 18 or older at every visit.

There may be a limit to the number of visits a personprisoner can have,have. dependingYou oncan ‘privileges’.check Prisonersthis with enhanced privileges can have 4 visits a month, standard can have 3 and basic can have 2 visits a month.Sudbury.

Contact Sudbury if you have any questions about visiting.

Help with the cost of your visit

If you get certain benefits or have an NHS health certificate, you might be able to get help with the costs of your visit, including:

• travel to Sudbury
• somewhere to stay overnight
• meals

How to book family and friends visits

You can book your visit online.

Sudbury isor running a limited visits schedule. Visits are also happening differently than normal, observing strict guidelines, which must be followed.

You can book your visit by telephone.

BookingTelephone linebooking number:line: 01283 584 175584175
TheMonday bookingto lineFriday: is8am open Monday to Friday,3pm
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Or 1.30pm-3pmemail: socialvisitssudbury@justice.gov.uk.

Visiting times:

• WednesdayWednesday: 1:45pm to 2:45pm and 3pm to 4pm
• Thursday: 2pm1:45pm to 3pm2:45pm and 4pm3pm to 5pm4pm
• Saturday and Sunday: 9am1:30pm to 10am,2:30pm 11amand 2:45pm to 12noon,3:45pm
• Saturday 2pmKids Club: 9:30am to 3pm11:30am and(Every 4pm4th toSaturday 5pmof the month)

How to book legal and professional visits

• Tuesday: 9am to 11:30am

ThereBooking areline: currently01283 no584175
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Find out about call charges

Getting to Sudbury Prison

Find Sudbury on a map

The closest main-line railway stations to the prison are at Tutbury and Uttoxeter.Uttoxeter which are served by Derby, Stoke and Crew stations. From there you can takeget a bus.taxi or the bus service runs every hour, Monday to Saturday with a limited service on Sundays.

To plan your journey by public transport use:

• National Rail Enquiries
• Traveline for local bus times

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Entering Sudbury Prison

All visitors, aged 16 or older must prove their identity before entering the prison. Read the list of acceptable forms of ID when visiting a prison.

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Visiting facilities

There is a family-friendly visitors centre run by the Prison Advice and Care Trust (PACT).

Visitors are offered a warm welcome, information and support. There are books and colouring in for children.

There will be no refreshments available during your visit.

There are no toilet facilities except in the visits hall.

Family days

ThereSudbury arerun currentlyregular nothemed Family visits throughout the year. Usually during school holidays from 10am to 3pm with lunch included. Your loved-one can apply for these.

Saturday Kids Club is also available as an extended visit from 9:30am to 11:30am and is generally aimed at families with children 12yrs old and under. ‘Make Some Noise’ attend to run activities for the children to encourage family daysinteraction beingand run.we provide breakfast to eat together.

Numbers are limited and this does not run each week but can be booked via email socialvisitssudbury@justice.gov.uk through internal application.

Keep in touch with someone at Sudbury

There are several ways you can keep in touch with a prisoner during their time at Sudbury.

Secure video calls

SecureTo videohave callinga issecure availablevideo atcall thiswith prison.someone Familyin andthis friendsprison willyou need toto:

• Download download the Prison Video app,app
• Create create an account,account
• Register register all visitors
• Add and add the prisoner to theiryour contact list.

How to book a secure video call

You can request a secure video call with someone in this prison via the Prison Video app.

You will receive a notification when your request has been accepted.

Read more about how it works

Phone calls

Prisoners do not have phones in their roomscells so they will always have to call you. They have to buy phone credits to do this.

They can phone anyone named on their list of friends and family. This list is checked by security when they first arrive so it may take a few days before they are able to call.

You can also exchange voicemails using the Prison Voicemail service. Find more information about this service by visiting https://prisonvoicemail.com/?countrySelected=GBR

You can book video visits through Phone Hub on Prison Video

You can send emails to someone in Sudbury using the Email a Prisoner service.

Officers may listen to phone calls as a way of preventing crime and helping keep people safe.

Email

You can send emails to someone in Sudbury using the Email a Prisoner service.

You might also be able to attach photos and receive replies from the prisoner, depending on the rules at Sudbury.

Letters

You can write at any time.

Include the person’s name and prisoner number or date of birth on the envelope. Also add your name and address on the back of the envelope.

All post, apart from legal letters, will be opened and checked by officers.

Send money and gifts

You can use the free and fast online service to send money to someone in prison.

You can no longer send money by bank transfer, cheque, postal order or send cash by post.

If you cannot use the online service, you may be able to apply for an exemption - for example if you:

• are unable to use a computer, a smart phone or the internet
• do not have a debit card

This will allow you to send money by post.

Gifts and parcels

Prisoners in Sudbury must first apply to have any items brought in. Then the visitor brings the items to the prison when they visit. They are signed for and secured. Once opened, checked and processed at reception, the prisoner can pick them up.

Items such as bedding, clothes and footwear are allowed as parcels if menprisoners are not receiving visits.

Family and friends of prisoners are permitted to send books directly to their loved ones, or can order books from approved retailers, which can source and send the books on to prisoners.   For the full list of approved retailers, you can read the HMPPS Incentives Policy, Annex F.

Life at Sudbury

Sudbury is a rehabilitation and resettlement prison. Sudbury is committed to providing a safe and educational environment where menprisoners can learn new skills to help them on release.

Prisoners are required to work, attend education classes or training courses.

Sudbury aims to provide prisoners with healthcare equivalent to that in the community, sport and leisure facilities and opportunities to practice their religion.

Security and safeguarding

Every personprisoner at Sudbury has a right to feel safe. The staff are responsible for their safeguarding and welfare at all times.

For further information about what to do when you are worried or concerned about someone in prison visit the Prisoners’ Families helpline website.

All safeguarding processes are overseen by Derbyshire Safeguarding Adults Board.

Support networks are available to prisoners including a listeners scheme, Samaritans and peer supporters.

Arrival and first night

When a prisoner first arrives at Sudbury, they will be able to contact a family member by phone. This could be quite late in the evening, depending on the time they arrive.

They will get to speak to someone who will check how they’re feeling and ask about any immediate health and wellbeing needs.

Induction

Each personprisoner whothat arrives at Sudbury gets an induction that lasts about a week. They will meet professionals who will help them with:

• health and wellbeing, including mental and sexual health
• any substance misuse issues, including drugs and alcohol
• personal development in custody and on release, including skills, education and training
• other support (sometimes called ‘interventions’), such as managing difficult emotions

Everyone also finds out about the rules, fire safety, and how things like calls and visits work.

They will meet their supervisor from the Offender Management Unit (OMU) within 10 days of their arrival who will deal with any individual issues.

Accommodation

Almost 600 menprisoners live at Sudbury in double roomscells in 14 dormitories. There are communal washing facilities available.

There are 6 other dorms which are single occupancy and prisoners go on a waiting list for these.

We also have roomscells accessible for peopleprisoners with disabilities.

Education and work

All prisoners in Sudbury Prison are expected to work, unless they’re unable to due to age or disability. Sudbury has a number of partners who provide work opportunities both inside and outside the prison.

Opportunities inside Sudbury include working in:

• kitchens
• gardens
• farm shop
• waste management
• workshops
• painting and decorating
• carpentry
• bricklaying
• plastering

Outside Sudbury, there are opportunities for:

• community and charity placements
• work experience
• educational courses
• paid employment

Prisoners can get help with drug and alcohol issues and attend offending behaviour courses. MenPrisoners in Sudbury must sign up to a drug testing programme.

They can also train to be peer support workers in most areas of the prison.

MenPrisoners in Sudbury get help with opening a bank account and advice on managing debt and finding accommodation.

Job Centre Plus attends the prison to help with issues related to work or benefits. There is also a National Career Service worker to help prisoners identify and achieve employment goals.

Temporary release

Sudburys prisoners can apply for release on temporary licence (ROTL).

This can be used to gain work experience in the local community, maintain family ties and prepare for release.

The prison follows the most up to date policies for assessing whether a prisoner is suitable. This will be explained to the prisoner when he meets with his offender supervisor.

Organisations Sudbury works with

Sudbury works with many organisations including:

• Care after Combat
• Armed forces veterans breakfast club
• Amey
• Phoenix
• Alcoholic Anonymous
• The Samaritans
• People Plus
• Trackwork Limited
• Learning Together – Nottingham University
• RMF Construction
• Suffolk Libraries
• Derbyshire Police
• Derbyshire Social Care Services
• Remidi (restorative justice)
• West Midlands Mentoring (Guns & Gangs)
• St Giles
• Shaw Trust

Support for family and friends

Find out about advice and helplines for family and friends.

To contact our head of family provision at HMP and YOI Sudbury: Resettlement.Sudbury@justice.gov.uk

To contact our Family Engagement Manager email: FaSO.Sudbury@justice.gov.uk

Support at Sudbury

The Prison Advice and Care Trust (PACT) can provide information and support.

Problems and complaints

If you have a problem contact Sudbury.

Contact Sudbury Prison

Governor: Craig Smith

Telephone (24 hours): 01283 584 000
Find out about call charges

Follow Sudbury Prison on Twitter

Address

See map

In an emergency

Call 01283 584225 if you have an immediate concern about the welfare of a prisoner and ask for the Orderly Officer or Duty Governor.

Safer custody hotline

If you have concerns about the safety or wellbeing of a manprisoner inat Sudbury,Sudbury prison that are not an immediate concern, call the safer custody hotlinehotline.

Telephone: which01283 584109 24-hour answering machine. This is checked everyfour night.

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24-hours. Find out about call charges

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InYou ancan emergency,also callread more information about safer custody concerns on the switchboard.Prisoners Families website.