Guidance

Fish Health Inspectorate: Service Charter

Explaining the standards for how the Fish Health Inspectorate deliver services to those they regulate

Applies to England

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This guidance explains what services the Fish Health Inspectorate provide and the standards they aim to meet.

It also outlines the standards expected from those they regulate.

Published 7 August 2014
Last updated 313 ~~March~~August 2023 + show all updates

31 March 2023
Updated out of hours contact telephone number.
29 November 2022
4.3 Telephone calls updated with new information.
30 May 2022
Edited chapter 7.3 - summary report, reporting days extended from 15 to 20
29 June 2021
Complaints section, text up-dated.
19 January 2021
Annual review to the service charter
5 February 2020
Changes have been made to update the FHI Service charter inline with current processes.
6 May 2016
Annual review
7 August 2014
First published.