Guidance

UK visa support for Ukrainian nationals

Guidance on support available to Ukrainian nationals and their family members.

You must not travel to the UK before you have a visa or a letter from the Home Office giving you permission to enter.

If you have family in the UK

The Ukraine Family Scheme enables you to come to the UK or to stay longer if you’re a family member of:

It is free to apply.

You’ll be able to live, work, study and claim benefits in the UK.

Read more information about the Ukraine Family Scheme.

If you do not have family in the UK

You can apply to come to the UK if you have a named sponsor or on any other existing visa you’re eligible to apply for.

Ukraine Sponsorship Scheme (Homes for Ukraine)

If you do not have family in the UK, you can apply for the Ukraine Sponsorship Scheme.

The scheme enables people and organisations in the UK (sponsors) to bring Ukrainians and their family members to the UK under the Homes for Ukraine Scheme.

If you have a sponsor you can:

  • come to the UK for up to 3 years
  • work in the UK
  • access public services and claim benefits

Read more information about applying to the Ukraine Sponsorship Scheme.

Find out how people and organisations record their interest in becoming a sponsor.

Other visas you can apply for

You can make an application to visit, work, study or join family in the UK.  Check which visas are available.

Proving your identity and providing your documents

You’ll need to book an appointment to have your photo and fingerprints taken at a visa application centre as part of your application.

Children under 5 will not have their fingerprints taken. They still need to book an appointment at a visa application centre to have their photo taken.

At your appointment, you’ll need to prove your identity with any identity documents you may have, such as:

  • a valid passport
  • a Ukrainian national identity card
  • a combination of official documents – for example, a photo driving licence and birth certificate
  • an emergency certificate issued by a Ukrainian authority since March 2022

For more information, including opening hours and appointment booking, visit the TLS website.

If your appointment is at the visa application centre in Kyiv

If your application is successful, you’ll need to travel to the visa application centre in Warsaw with a valid international passport to collect your visa vignette.

If your appointment is at a different visa application centre

You’ll need to collect your visa vignette at the same visa application centre.

If you’re already in the UK on a visa

If you’re Ukrainian you’ll be able to stay longer. You can apply:

  • to the Ukraine Extension Scheme
  • to extend your current visa
  • to switch to a different visa

Ukraine Extension Scheme

You can apply to the Ukraine Extension Scheme if you’re Ukrainian or you have a Ukrainian family member.

You can apply for this scheme if one of the following is true:

  • you held permission to be in the UK on or between 18 March 2022 and 16 November 2023 – the permission does not need to cover the whole period
  • you previously held permission to be in the UK and that permission expired on or after 1 January 2022

You can apply to the Ukraine Extension Scheme for your child born in the UK if one of the following is true:

  • you have permission to be in the UK under one of the Ukraine schemes
  • you are applying to the Ukraine Family Scheme or the Ukraine Extension Scheme

Read more information about applying to the Ukraine Extension Scheme.

Extend your visa or switch to a different visa

If you’re Ukrainian, you can also stay in the UK by extending your current visa or switching to another one if you meet the eligibility requirements. You can extend or switch even if your current visa does not usually let you do this.

If you have a Ukrainian family member, you can apply to extend your current visa or switch to another one if your visa allows that.

Check what Ukrainians in the UK on a visa can do.

If you’re travelling with pets

Read guidance on bringing pets to the UK from Ukraine.

Contact UK Visas and Immigration

You can phone the free Ukraine helpline if you need help:

Telephone: + 44 808 164 8810

Telephone: +44 (0)175 390 7510 (if you cannot contact UK 0808 numbers)

Operating hours:

  • Monday to Thursday, 9am to 4:45pm
  • Friday, 9am to 4:30pm

Christmas and New Year opening hours

DateOpening hours
Saturday 23 December 2023Closed
Sunday on24 bankDecember holidays.

2023
Closed
Monday 25 December 2023Closed
Tuesday 26 December 2023Closed
Wednesday 27 December 20239am to 4:45pm
Thursday 28 December 20239am to 4:45pm
Friday 29 December 20239am to 4:30pm
Saturday 30 December 2023Closed
Sunday 31 December 2024Closed
Monday 1 December 2024Closed
Published 17 February 2022
Last updated 719 December 2023 + show all updates
  1. The helpline is closed on 25 December, 26 December and 1 January.

  2. Updated the way you book an appointment at a visa application centre. Also clarified eligibility for the Ukraine Extension Scheme if you apply for your child born in the UK.

  3. Updated helpline operating hours to include information on bank holidays.

  4. Updated helpline opening hours.

  5. Removal of redundant 'Stay up to date' call out.

  6. Updated information for the reopening of the visa application centre.

  7. Updated helpline information.

  8. Amended opening times over the holiday period.

  9. Added a concession to introduce a new eligibility period for the Ukraine Extension Scheme. Eligibility for the Ukraine Extension Scheme has now been extended to allow those who have and continue to arrive after 18 March 2022, until 16 May 2023, to apply.

  10. Russian and Ukrainian translations updated.

  11. Condensed information so it’s clearer and focused on visa support for Ukrainian nationals: - removed links to information that’s included in the Ukraine foreign travel advice section - added links to indefinite leave to remain and EU settled or pre-settled status pages - clarified what you can do if you have a sponsor - added more information about visa application centres - clarified information about staying longer if you’re already in the UK - removed chapter about travelling to the UK urgently as it’s no longer needed

  12. Monday to Friday opening hours for call to the contact centre about the Ukraine Family Scheme have changed to 8am to 8pm.

  13. Updated phone line opening hours.

  14. Added link to Ukraine Extension Scheme guidance.

  15. Changed helpline opening hours.

  16. Ukrainian and Russian translations updated to include information about the Ukraine Extension Scheme (information published in English on 29 March).

  17. Added information about the Ukraine Extension Scheme.

  18. Added link to information about travelling with pets.

  19. Added Ukrainian and Russian translations.

  20. Updated information about the Ukraine Family Scheme.

  21. Added alternative phone number for people who cannot use UK 0808 numbers.

  22. The temporary VAC in Lviv is no longer operating.

  23. Guidance updated.

  24. Added link to Ukraine Family Scheme.

  25. Updated page title and summary. Updated coronavirus (COVID-19) guidance.

  26. Updated guidance to reflect announcement by the Home Secretary on 1 March 2022.

  27. Updated information on family migration visas.

  28. Updated information on visa application centres.

  29. Guidance updated to reflect concessions for Ukrainian nationals currently in the UK.

  30. Guidance updated to reflect the closure of the VAC and suspension of UK visa services in Kyiv.

  31. First published.