Guidance

HMRC email updates, videos and webinars for tax agents and advisers

Learn more about the support available to tax agents and advisers which will help you and your clients.

From:
HM Revenue & Customs
Published
30 November 2017
Last updated
725 March 2025 — See all updates

Subscribe to receive email updates

Subscribe to the HMRC help and support email service to get information on a wide range of topics for individuals, businesses, employers and agents.

You can also:

  • make changes to your topic subscriptions
  • unsubscribe from the service whenever you want

Registering and joining webinars

You can register for webinars in advance but we recommend you join each webinar 5 minutes before the start.

Organisation for Economic Co-operation and Development (OECD) Pillar 2 — Scope and UK compliance obligations

Live webinar

Register for the next live webinar about OECD Pillar 2 –— scope and UK compliance obligations.

This webinar is aimed at businesses who must comply with the new Pillar 2 rules. It’ll also support external agents or firms that provide advice on Pillar 2 to those businesses.

The webinar covers:

  • the background to Pillar 2 and the UK implementation of Pillar 2   
  • an overview of who is in scope of Pillar 2 
  • UK compliance obligations and important deadlines 
  • a summary of the Transitional Safe Harbour  
  • an overview of HMRC’s support on Pillar 2  
  • details of the Pillar 2 Online service

Making Tax Digital for Income Tax

Live webinar

Register for the next live webinar about Making Tax Digital for Income Tax.

This webinar will help you understand what you or your client will need to do if they are eligible for Making Tax Digital for Income Tax. You will find out about:

  • using HMRC recognised software
  • keeping digital records through the year
  • sending simple quarterly updates to HMRC

Enhancing HMRC’s ability to tackle tax advisers facilitating non-compliance

Live webinar

Register for the next live webinar about enhancing HMRC’s ability to tackle tax advisers facilitating non-compliance.

This webinar introduces our consultation on a proposed suite of measures to enhance HMRC’s ability to tackle tax advisers facilitating non-compliance.

You will find out about:

  • why we are running this consultation
  • how we got to this stage
  • an overview of the proposals
  • how you can get involved
  • the next steps to implementation

Help with common risks in transfer pricing approaches

Recorded webinar

Watch a recorded webinar about help with common risks in transfer pricing approaches.

This webinar is aimed at UK businesses who must comply with the UK transfer pricing rules. It’ll also support external agents or firms that provide transfer pricing services to those businesses.

The webinar will cover the key points from the Guidelines for Compliance 7 (GfC7), designed to help customers mitigate common, avoidable risks in transfer pricing that HMRC often find. The webinar will include:

  • an introduction to the GfC7 and key areas for using the guidelines
  • managing compliance risk for UK businesses
  • common compliance risks
  • indicators of transfer pricing policy design risk

Tackling criminal activity within the waste industry

Recorded webinar

Watch a recorded webinar about tackling criminal activity within the waste industry.

This webinar will provide a background into criminal activity and the impact it is having on businesses and the environment.

You will learn about:

  • different rates of Landfill Tax and cross border risks
  • how to protect your business from being exploited to waste crime

Creative industries reliefs and credits

Watch a collection of videos about working within the creative industry to increase awareness and understanding of the tax reliefs available.

Creative industry tax relief and expenditure credits explained.

You will learn about:

  • creative industry tax relief and expenditure credits
  • how to make a claim
  • who can apply

Recorded webinar

Watch a recorded webinar about the additional information form for creative industries reliefs and credits.

This webinar will explain the new mandatory additional information form for creative industries reliefs and credits.

Capital allowances — full expensing and 50% first year allowances

Recorded webinar

Watch a recorded webinar about capital allowances — full expensing and 50% first year allowances.

This webinar will provide an overview of full expensing and the 50% first year allowance. It will give an example to show how the rules are applied in practice.

You will learn about:

  • the qualifying conditions
  • the exclusions
  • what happens when you dispose of an asset for which you claimed full expensing or the 50% first year allowance

Compliance Professional Standards

Recorded webinar

Watch a recorded webinar about Compliance Professional Standards.

This webinar explains how HMRC compliance staff within the Customer Compliance Group (CCG) use the Compliance Professional Standards to do their work. 

You will learn about:

  • the Compliance Professional Standards and how they link to the HMRC Charter
  • why we have published the standards and our continued work in this area

Litigation and Settlement Strategy (LSS)

Recorded webinar

Watch a recorded webinar about the Litigation and Settlement Strategy.

The webinar gives an overview of how HMRC use the LSS to try and resolve tax disputes through civil law.

You will learn about:

  • the main principles of the LSS
  • how the main principles ensure we treat our customers consistently

Research and Development (R&D)

R&D for tax purposes

Recorded webinar

Watch a recorded webinar about R&D for tax purposes.

You will learn about:

  • R&D for tax purposes
  • what does and does not qualify for tax relief

R&D — how to claim R&D tax relief

Recorded webinar

Watch a recorded webinar about R&D — how to claim R&D tax relief.

The webinar explains what you need to do when making a claim for R&D tax relief.

The merged scheme for R&D expenditure credit (RDEC)

Recorded webinar

Watch a recorded webinar about the merged scheme for RDEC.

You will learn about:

  • the merged scheme
  • contracted out R&D
  • subsidised expenditure
  • additional tax relief for R&D intensive small or medium enterprises (SMEs)

NHS partial exemption

Recorded webinar

Watch a recorded webinar about NHS partial exemption.

You will learn about:

  • partial exemption and how it works for NHS bodies
  • how to help NHS finance teams understand their responsibilities in relation to partial exemption
  • where to access further help and support

The Trust Registration Service and reporting discrepancies

Recorded webinar

Watch a recorded webinar about the Trust Registration Service and reporting discrepancies.

You will learn about:

  • what the Trust Registration Service is
  • what a trust, trustee and relevant person is
  • the proof of registration document
  • how to make a report and penalties for not complying

Agent services account — access groups

Recorded webinar

Watch a recorded webinar about access groups within the agent services account.

You will learn about:

  • your client list and transacting with clients
  • adding team members
  • managing access groups
  • error messages, filters and client references

Penalties for enablers of defeated tax avoidance

Recorded webinar

Watch a recorded webinar about penalties for enablers of defeated tax avoidance.

This webinar gives an overview of the penalties for enablers of defeated tax avoidance legislation. It is specifically designed to help tax agents understand how this legislation impacts them and under what circumstances they could be liable for a penalty.

Business taxes

Capital allowances and vehicles

Recorded webinar

Watch a recorded webinar about capital allowances and vehicles.

You will learn about:

  • the annual Self Assessment programme covering the rules for cars
  • qualifying expenditure
  • pools and rates
  • vehicle hire purchase

Super-deduction first-year capital allowance

Recorded webinar

Watch a recorded webinar about super-deduction first-year capital allowance.

This recording is an overview of the super-deduction capital allowance.

You will find out:

  • what expenditure qualifies
  • what exclusions may apply
  • how to use HMRC’s new online tool to check eligibility
  • how to claim the super-deduction relief

Basis period reform

Watch a video about getting help with basis period reform (moving to the new tax year basis).

Get help with basis period reform (moving to the new tax year basis)

You will find out:

  • the basis period reform changes
  • how customers will need to report moving forward

Recorded webinar

Watch a recorded webinar about basis period reform ― moving to the tax year basis.

You will learn about:

  • the tax year basis
  • basis period reform transition year
  • overlap relief
  • transition profits

Plastic Packaging Tax

Introduction to Plastic Packaging Tax

Recorded webinar

Watch a recorded webinar about the introduction of Plastic Packaging Tax.

You will learn about:

  • Plastic Packaging Tax
  • what you need to do if you produce or import plastic packaging

Plastic Packaging Tax — admin and technical aspects

Recorded webinar

Watch a recorded webinar about Plastic Packaging Tax — admin and technical aspects.

You will learn about the administrative and technical aspects of Plastic Packaging Tax.

Employing people

Risks for agencies and businesses working with umbrella companies operating tax avoidance schemes

Watch a collection of videos about the risks to agencies and businesses using umbrella companies in their supply chain.

Umbrella companies: what are the risks to agencies and businesses?

You will find out about:

  • the risks for agencies and businesses using umbrella companies
  • the warning signs of tax avoidance schemes

Mini umbrella company fraud

Watch a video about the risks of using mini umbrella companies in your supply chain.

What is mini umbrella company fraud?

You will learn about:

  • what mini umbrella company fraud is
  • the risks of using mini umbrella companies
  • the impact of mini umbrella company fraud
  • the signs of mini umbrella company fraud
  • what to do if you suspect supply chain fraud

Supply chain assurance in the security sector

Recorded webinar

Watch a recorded webinar about supply chain assurance in the security sector.

This webinar is for end-users who outsource their security supply and their agents. You will learn about the risks and potential consequences of failing to assure your labour supply chain.

UK Freeports

Recorded webinar

Watch a recorded webinar about UK Freeports and the possible benefits of locating in a Freeport customs site.

You will learn about:

  • UK Freeports
  • possible tax and customs benefits for 2 different businesses

Off-payroll working rules from April 2021

Recorded webinar

Watch a recorded webinar about off-payroll working rules from 2021.

This webinar is designed for:

  • client organisations
  • employment agencies
  • tax agents

It gives an overview of the changes to the off-payroll working rules that came into effect from 6 April 2021.

Off-payroll working rules from April 2021 — contracted out services and Statements of Work

Recorded webinar

Watch a recorded webinar about off-payroll working rules — contracted out services and Statements of Work.

The webinar will give an introduction to the background of the off-payroll working rules. You will also learn about:

  • what a contracted out service is in the context of the off-payroll working rules
  • what a Statement of Work is
  • how a Statement of Work differs from a contract for services
  • due diligence

Off-payroll working rules from April 2021 — status determinations and disagreements

Recorded webinar

Watch a recorded webinar about off-payroll working rules from April 2021 — status determinations and disagreements.

You will be given a brief summary of the off-payroll working changes from April 2021 and learn about:

  • determining employment status and how the Check Employment Status for Tax tool can help you
  • the status determination statement 
  • why you need to have a status disagreement process in place

Off-payroll working rules from April 2021 — contractors

Watch a video about how off-payroll working rules affect businesses that engage with contractors from April 2021.

How off-payroll working rules affect businesses that engage with contractors

You will learn about:

  • who the changes affect
  • the rules
  • the check employment status for tax (CEST) tool
  • the status determination statement
  • telling contractors and agencies about your processes

Recorded webinar

Watch a recorded webinar about off-payroll working rules from April 2021 — contractors.

You will learn about:

  • the changes to the off-payroll working rules which came into effect on 6 April 2021
  • what these changes will mean for you

Residence

The statutory residence test

Recorded webinar

Watch a recorded webinar about the statutory resident test.

This webinar explains the importance of residence and the various tests that form the statutory residence test.

You will learn about:

  • automatic overseas tests
  • automatic UK tests
  • the sufficient ties test
  • what is meant by a day spent in the UK
  • what a home is
  • what UK work and overseas is
  • the records you need to keep to support your decision

Property

Income from property (IFP) 1 — capital expenditure and revenue repairs

Recorded webinar

Watch a recorded webinar about IFP 1 — capital expenditure and revenue repairs.

This webinar is aimed at individual landlords.

You will learn about:

  • rental business deductions
  • expenses, including capital expenditure
  • allowances
  • reliefs
  • revenue repairs

Income from property (IFP) 2 — finance costs and travel expenses

Recorded webinar

Watch a recorded webinar about IFP 2 — finance costs and travel expenses.

You will learn about:

  • restricting residential finance costs relief for individual landlords
  • vehicle and business travel expenses for individual landlords

Income from property (IFP) 3 — cash basis and property income allowance

Recorded webinar

Watch a recorded webinar about IFP 3 — cash basis and property income allowance.

This webinar is aimed at individual landlords.

You will learn about the:

  • cash basis for reporting the profits or losses of a property business, including eligibility and the main computational rules
  • property income allowance, including how the allowance works and when it can and cannot be used

Stamp Duty Land Tax (SDLT)

Watch a video about when a property is not suitable to use as a dwelling.

Stamp Duty Land Tax: when is a property not suitable for use as a dwelling

You will learn about the limited circumstances when a property is not suitable for use as a dwelling (often referred to as uninhabitable) for SDLT purposes.

VAT

VAT on private school fees — when and how to register

Recorded webinar

Watch a recorded webinar about VAT on private school fees — when and how to register.

You will learn about:

  • if you should register for VAT
  • when you should register for VAT
  • how to register for VAT

VAT on private school fees — what you need to charge and reclaim VAT for

Recorded webinar

Watch a recorded webinar about VAT on private school fees.

You will learn about:

  • checking if and when you need to register for VAT as an education provider
  • recognising the goods and services you need to charge VAT on and reclaim VAT for

VAT on private school fees — charging and reclaiming VAT

Recorded webinar

Watch a recorded webinar about VAT on private school fees — charging and reclaiming VAT.

You will learn about:

  • consideration
  • single and multiple supplies
  • input tax and reclaiming VAT

How to apply the VAT reverse charge for construction services

Live webinar

Register for the next live webinar about how to apply the VAT reverse charge for construction services.

The live webinar is only suitable for VAT-registered businesses operating in the construction sector.

The way VAT is accounted for in the construction industry has now changed.

You will find out:

  • when to apply the VAT reverse charge
  • how to show the reverse charge on your invoices
  • how the reverse charge may affect your business
  • how to account for the reverse charge on your VAT return
  • what to do if you make a mistake when applying the reverse charge

Recorded webinar

Watch a recorded webinar about how to apply the VAT reverse charge for construction services.

An overview of the VAT late submission, late payment penalties and interest changes

Recorded webinar

Watch a recorded webinar about an overview of the VAT late submission, late payment penalties, and interest changes.

You will learn about HMRC’s VAT penalties and VAT interest changes. These replace the VAT default surcharge for VAT accounting periods starting on or after 1 January 2023.

How to register for VAT using the VAT1 form

Recorded webinar

Watch a recorded webinar about how to register for VAT using the VAT1 form.

You will learn about:

  • how to register for VAT using the VAT1 form
  • the most common errors when completing the form
  • tips on how to avoid mistakes

Trust or company service providers

Recorded webinar

Watch a recorded webinar for trust or company service providers.

The webinar will give an explanation of regulation 12 (2)c. You will also learn about:

  • the types of businesses who may provide a service or services which are covered by regulation 12 (2)c
  • the risks associated with the provision of services covered by regulation 12 (2)c
  • the importance of risk assessments and your obligations when it comes to completing them in writing
  • the provision of a registered office and business address services
  • where you can find more information

Fraud in the labour supply chain

Watch a collection of videos about fraud in the labour supply chain.

Fraud in the labour supply chain.

You will find out:

  • what mini umbrella company fraud is
  • what labour fraud in the construction industry is

Agent toolkits

Use agent toolkits to help you understand how to submit accurate returns to HMRC. They include checklists which you can use to avoid common errors.

HMRC community forums

You can use the online HMRC community forums to ask questions, see what others are asking and get answers.

Agent forum

Recorded webinar

Watch a recorded webinar about using the agent forum.

You will learn about:

  • the purpose of the forum
  • the Issues Overview Group (IOG)
  • how to register
  • how the forum works

Updates to this page

Published 30 November 2017

Last updated 725 March 2025 + show href="#full-history">+ show all updates

    3. A new live webinar 'Organisation for Economic Co-operation and Development (OECD) Pillar 2 — Scope and UK compliance obligations' has been added. The live webinar for 'Help with common risks in transfer pricing approaches' has been removed and a recorded webinar has been added.

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