Original document : https://www.gov.uk/government/publications/name-related-case-notes-caseworker-guidance

Change description : 2025-04-02 09:30:00: Updated to tell staff how to case note when the customer has more than one previous name, a change of name or a different spelling of their name; and to tell examiners how to case note name differences and changes and what to case note when a customer must attend an interview.  [Guidance and regulation]

Showing diff : 2023-06-23 09:51:01.222695506 +00:00..2025-04-02 08:31:06.766391011 +00:00

Guidance

Name related case notes: caseworker guidance

Tells HM Passport Office staff about name related case notes and name related automatic case notes that the system adds automatically.

From:
HM Passport Office
Published
23 June 2023
Last updated
2 April 2025 — See all updates

Documents

Names: name related case notes

HTML

Details

This guidance tells HM Passport Office staff:

  • what they must include in their case notes about the customer’s name
  • how to make sure the Application Management System adds the correct case notes and passport notes

Updates to this page

Published 23 June 2023
Last updated 2 April 2025 href="#full-history">+ show all updates

  1. Updated to tell staff how to case note when the customer has more than one previous name, a change of name or a different spelling of their name; and to tell examiners how to case note name differences and changes and what to case note when a customer must attend an interview. 

  2. First published.

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Update history

2025-04-02 09:30
Updated to tell staff how to case note when the customer has more than one previous name, a change of name or a different spelling of their name; and to tell examiners how to case note name differences and changes and what to case note when a customer must attend an interview. 

2023-06-23 10:49
First published.