Change of https://www.gov.uk/government/publications/compliance-checks-alternative-dispute-resolution-ccfs21

Change description : 2025-04-30 10:00:00: The ‘Alternative dispute resolution – CC/FS21’ page attachment has been updated to include a section for ‘More information online about compliance checks’. The section for ‘If you need help’ has also been updated to ‘If you need extra support’. [Guidance and regulation]

Showing diff : 2024-03-08 09:00:11.710249872 +00:00..2025-04-30 09:00:16.324415349 +00:00

Guidance

Compliance checks: alternative dispute resolution — CC/FS21

This factsheet is about disputes during compliance checks.

Update history

2025-04-30 10:00
The ‘Alternative dispute resolution – CC/FS21’ page attachment has been updated to include a section for ‘More information online about compliance checks’. The section for ‘If you need help’ has also been updated to ‘If you need extra support’.

2024-03-08 09:00
A new version of the CC/FS21 factsheet has been added.

2023-06-22 00:15
We have updated the factsheet with more information on the ADR process and clarification of how the policy can help customers resolve disputes.