Guidance

How RSH works

These video guides give insight into the work of the Regulator of Social Housing

Applies to England

Each month new videos will be added exploring different aspects of our work and what we do.

How we regulate

How we regulate

We regulate social landlords to drive improvement in how they operate, so we get more and better social homes.

How we inspect landlords

How we inspect landlords

We use inspections of landlords to help us form our view about how well a landlord is delivering the outcomes of some or all of our standards.

Making a referral

Making a referral

Whether you have a problem with your home or landlord or are a third party looking to make a complaint, this is what you need to know about making a referral.

Regulation: one year on

Regulation: one year on

We take a look at what has been learned in the year since the landmark Social Housing Regulation Act came into force.

Updates to this page

Published 1 May 2025
Last updated 15 May 2025 href="#full-history">+ show all updates
  1. Update to include the latest video: Making a referral

  2. First published.

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