How RSH works
These video guides give insight into the work of the Regulator of Social Housing
Applies to England
Each month new videos will be added exploring different aspects of our work and what we do.
How we regulate
We regulate social landlords to drive improvement in how they operate, so we get more and better social homes.
How we inspect landlords
We use inspections of landlords to help us form our view about how well a landlord is delivering the outcomes of some or all of our standards.
Making a referral
Whether you have a problem with your home or landlord or are a third party looking to make a complaint, this is what you need to know about making a referral.
Regulation: one year on
We take a look at what has been learned in the year since the landmark Social Housing Regulation Act came into force.
Updates to this page
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Update to include the latest video: Making a referral
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First published.
Update history
2025-05-15 09:30
Update to include the latest video: Making a referral
2025-05-01 09:30
First published.