If your company or organisation possesses, manufactures, produces or supplies controlled drugs in England, Wales or Scotland you will need to apply for a domestic licence (including where you are not physically handling but are directing and / or taking ownership). If you already have a licence or are about to apply, read the general security guidance and the guidelines for standard procedures.
If your company intends to, or needs a licence to, transport controlled drugs you should read the transportation security guide, before you apply.
Your username and password will be automatically generated and sent to you in 2 separate emails.
Check your spam / junk folder if you do not receive these emails shortly after registering.
Your username and password will not give you immediate access to the web-based licensing portal. You will only get access if your application is successful.
If your application is successful, you will receive a usernameconfirmation andemail password.from DFLU. You do not need to register again each time you apply.
If you have forgotten or lost your login details or need yourto passwordreset reset,your pleasepassword, emailemail dflu.dom@homeoffice.gov.uk. When contacting DFLU, use the following subject format: Password reset required - Company Name - Company Account Number.
You must make sure that each person named on the application form holds a valid Disclosure and Barring Service (DBS) check. The DBS check must be completed by Matrix Security Watchdog. You can contact them on 01420 558 752 to apply for one. If you have a DBS check by another company, we cannot accept your certificate.
If you, or anyone named on the application, already has a DBS check in place for the purpose of drug licensing dated 3 years or older from Security Watchdog you will need to apply for a new DBS check.
If you have an enhanced DBS check (irrespective of which umbrella body this was obtained through) and have subscribed to the DBS update service, you should include this information in your licence application.
if you save a partially completed application form it will only stay in the portal for 5 days and will auto delete if not submitted
an amendment application form can only be submitted if you are in receipt of the ‘application reference’ received in an acknowledgement email and you have an application that is still under our consideration
after completing the application form you will have the option to generate a PDF however, you must return to the main page to press ‘submit’
upon submission you will receive a ‘submission reference’ - contact us if you have not had an acknowledgment email containing an ‘application reference’ after 5 days
if a ‘submission reference’ is not received then this would indicate that you have not submitted a successful application
Our fees cover the costs of processing an application and are charged per licensing decision. The fee levels are set out in the Misuse of Drugs Regulations 2010. Read the full list of fees for controlled drugs licences.
After you apply
Allow up to 16 weeks for us to contact you to arrange a compliance visit, if one is required.
Please note:
all first time licensees, new sites and upgrades require a licensing visit
renewal applications will be visited every 1 to 5 years or more at our discretion
applications are only considered complete where all component parts of an application are correct and present
if there is a delay because we have asked for more information regarding your application, it will take longer than 16 weeks to contact you to book a compliance visit
If your controlled drugs licence is approved, you will receive an email with instructions for payment. We will not issue your licence until the fee is paid.
Once you have paid, the licence will be sent electronically by email.
Compliance visits
We may need to visit your company to check for compliance with controlled drugs regulations. We will only arrange a visit if everyone listed on the application has a valid DBS check.
Applications where a compliance visit is not needed
If you already hold a licence with us and we do not need to visit you, your application will be processed in 8 to 10 weeks from the point where an application acknowledgement email has been sent.
If we have asked for further information or documents, the 8 to 10 weeks will start at the point we have received all requested information and documents and the acknowledgement email has been sent.
You must confirm in writing if there have been any changes in the following areas since issuing your previous licence:
security arrangements
standard operating procedure relating to controlled drugs or precursor chemicals
responsible persons or guarantor (if applicable)
The following information or documentation must be supplied:
supporting photographs of your current controlled drug storage arrangements for example a photo of your safe open and closed, key safe or press as appropriate
supporting photographs of a page from your drugs register showing the most recent entries
an electronic copy of your latest standard operating procedure (highlighting any amendments that have taken place)
If you cancel your application
We consider how much to charge for cancellations case by case. You may be charged any costs already owed, relating to administration, travel or accommodation arrangements, if:
you withdraw your application after it has been accepted and work (including administrative) has commenced
you cancel a compliance visit more than 48 hours after it is confirmed
you request to change the time or date of a compliance visit more than 48 hours after it is confirmed
you cancel your application after you receive an outcome from us
We may also ask for our administrative costs to be paid within 10 working days. We can email you extra information about these costs.
University research departments
You will not usually need a licence to possess and supply controlled drugs in schedules 2 to 5 of the Misuse of Drugs Regulations 2001.However, you will need a licence to produce any of those drugs and to also produce, possess or supply controlled drugs listed in schedule 1.
Hospitals, care homes and other healthcare providers
You may only require a licence for certain schedules and activities. This also includes social enterprise organisations, community interest companies and companies with charitable status. Read our guidance for healthcare providers.
Retail pharmacies that wholesale or supply
If you are a pharmacist undertaking a retail pharmacy business, you do not need a controlled drugs licence because certain limited licence exemptions exist in the Misuse of Drugs Regulations 2001.
If you undertake forensic analysis and/or are handling reference standards you can read the Information on controlled drug licence requirements for forensic work to find out when you need to apply for a controlled drugs licence.
Cannabis, cannabidiol (CBD), other cannabinoids and cannabis-based products for medicinal use in humans (CBPM)
Cannabis is a class B controlled drug listed in schedule 1 of the Misuse of Drugs Regulations 2001 and in the Misuse of Drugs Designation Order 2015. The Home Office acts as the National Cannabis Agency, as required by the UN Convention on the control of narcotics.
Specialist doctors can lawfully prescribe cannabis-based products for medicinal use in humans listed in schedule 2 of Misuse of Drugs Regulations 2001 without a controlled drugs licence.
Companies that want to possess, manufacture, produce supply, import or export CBPMs need a controlled drugs licence. In some cases, limited exemptions are applied. For example, a community pharmacy that holds the product to dispense to an individual patient may not need a licence.
Cultivation of cannabis, regardless of THC content, is still an offence under section 6 of the Misuse of Drugs Act 1971, issued under regulation 12 of the Misuse of Drugs Regulations 2001.
If you apply for a licence to cultivate cannabis materials to produce a CBPM we will consider this individually and in line with the general drug licensing risk assessment process and other regulatory considerations. You should be able to fully explain how you will meet all applicable regulatory requirements to lawfully make a product available.
The industrial hemp cultivation policy does not allow for the use of the flowers or leaves (‘green’ or controlled materials) and does not apply here.
If your company no longer needs a controlled drugs licence you will need to submit a controlled drugs licence return premises closure statement. Even if you continue to trade but no longer handle controlled drugs you will need to submit a statement.
This address deals with domestic (UK) controlled substance licences including precursor chemicals, applications, renewals, compliance visits, thefts and losses, surrender or returning licence, or general enquiries about domestic licensing.
This address deals with customer complaints about import and export, or domestic licensing of controlled drug, precursor chemical or industrial hemp licensing. You should first attempt to resolve any issues initially with either the domestic licensing or import-export team directly using the contact details above.
A link to the "request your application to be expedited" form has been added.
17 May 2024
Changed the link for 'register as a customer on the controlled drugs licensing system' under the 'Before you apply' section.
17 May 2024
Guidance updated to give clarity to applicants who do not need a compliance visit.
11 January 2024
The section "apply for a domestic licence" has been updated with extra details.
2 March 2023
Updated visit frequency.
1 February 2023
Second paragraph amended to: 'If your company or organisation possesses, manufactures, produces or supplies controlled drugs in England, Wales or Scotland you will need to apply for a domestic licence (including where you are not physically handling but are directing and / or taking ownership).'
2 August 2022
Updated information on cancelling application.
1 August 2022
Updated "After you apply" section.
25 October 2021
Change to reflect the fact that the licence will be sent out electronically rather than by post.
30 September 2020
Licence application link reinstated.
23 September 2020
Added a message to say there are currently problems with the licence application system.