How to correct errors on passports: caseworker guidance
Tells HM Passport Office staff what to do if we issue a passport with an error.
- From:
- HM Passport Office
- Published
- 7 February 2012
- Last updated
-
724NovemberJuly20242025 — See all updates
Documents
How to correct errors on passports
PDF, 401276 KB, 5331 pages
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Details
This guidance tells HM Passport Office staff what to do if we issue a passport with an error.
Details
This guidance tells HM Passport Office staff what to do if we issue a passport with an error.
Updates to this page
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Update history
2026-07-22 10:29
Updated the guidance throughout; a full list of the changes can be found in the section “Changes from last version of this guidance”.
2026-01-29 11:42
Full details of changes are listed in the ‘Changes from last version of this guidance’ section.
2025-07-24 12:09
Updated to version 28.0 of the guidance.
2024-11-07 13:35
Guidance updated to remove references to DMS (Document Management Service) and transferring applications to AMS (Application Management System).
2022-11-14 09:32
This guidance has been updated to reflect the change in our sovereign from Her Majesty Queen Elizabeth II to His Majesty King Charles III.
2022-09-29 16:47
Accessible version added.