If you need proof of a benefit claimOverview

AYou proofcan ofask benefitthe letterDepartment canfor beWork usedand toPensions show(DWP) yourfor worka history,copy proveof information that youis liveheld inabout theyou. UKThese orare thatsome you’reexamples entitledof towhat thingsyou like:can ask for:

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• fundingof forentitlement eyeor tests,proof trainingof andbenefit travel
• otherletter benefits

It(if canwithin alsothe helplast with5 any TV license enquiries.

You can contact us to get a copy of:

years)  
• the amounts (rates) of benefit you get and the dates you’re paidpaid  
• your last fit notenote  
• your letter of entitlement to benefit (if within the last 5 years)
• evidence used in a dispute or investigationinvestigation  
• yourwork pensioncapability forecastand health assessments  
• your Child Maintenance Service account informationinformation  

Get

any aother proofinformation DWP holds ofabout benefit letter online

you

YouThere canare getdifferent aways proofto ofask benefitus letterfor onlinethe ifinformation you are currently getting:need.

• Employment and Support Allowance
• Income Support
• Jobseeker’s Allowance
• Pension Credit

• State Pension

forecast

If you’reyou claimingwant Universalto Creditknow andhow havemuch anState onlinePension account, you cancould saveget ayou copycan check of your Universalforecast Credit statementonline.

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• funding tofor proveeye you’retests, gettingtraining aand different benefittravel  
• needother abenefits  

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You can find their contact details on a letter they’vethey have sent you, or throughgo guidanceto aboutGOV.UK and search for the contact details of the benefit you get.

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TheYou companycan get thata isproof responsibleof forbenefit letter using the securityonline ofform if ayou DWPare officecurrently normallygetting:  

• Employment controlsand accessSupport toAllowance  
• Income CCTVSupport  
• Jobseeker’s footage.Allowance  
• Pension Credit  
• State Pension

Universal Credit

If youyou’re wantclaiming toUniversal accessCredit CCTVand footagehave containingan imagesonline ofaccount, you incan save a DWPcopy office,of youyour shouldUniversal requestCredit itstatement.

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If inyou theneed areaa coveredcopy byof theanything cameraselse willyou displaycan request theyour namepersonal ofinformation theonline.  companyThis andform howshould tonot contactbe them.used Asfor simple CCTVrequests footagesuch isas oftenbenefit onlyrates storedand fordates aof shortpayment. time,To youget shouldinformation makeabout yourthese requestthings, asfind soonout ashow youto can.

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Youaccess canto requestCCTV youror personalBody informationWorn online.

You can also write to to DWP. Include a description of the information you want (forand example Jobseeker’s Allowance records), the time period you need the information to cover and your:your:  

• full namename  
• fulladdress  and addresspostcode
• date of birthbirth  
• National Insurance numbernumber  
• telephone number if you’re requesting call recordingsrecordings  

Post your written request to:to:  

Solicitors

Request or other third parties: request information on behalf of someone else

WriteThis toguidance is for solicitors or other third parties.

You should write to DWP using using the the request form for third parties (ODT, (ODT, 25.8 KB).KB).  

We’llWe will need to get the consent of the other person (the ‘subject’) before we can begin your request. The guidance in the form explains how we do this.

When youto shouldexpect get a reply to your personal information request

We’llWe will send you the personal information you have asked for as soon as possible. This will be within 1one calendar month from when we get your request,request. asIf longwe asneed yourmore request gives enough information towe identifywill youcontact and the information you ask for. If it doesn’t, we’ll contact you..

How we collect and use informationinformation  

The The DWP personal personal information charter contains contains the standards you can expect when we ask for, or hold, your personal information. It also explains the other rights you have under data protection law.