Change of https://www.gov.uk/government/publications/decision-makers-guide-memos-staff-guide

Change description : 2025-09-05 14:56:00: Added ‘DMG Memo 10/25: HRT, PPT, and Temporary Absence Amendment Regulations 2025’. [Guidance and regulation]

Showing diff : 2025-08-07 16:26:45.029778867 +00:00..2025-09-05 13:56:51.039135216 +00:00

Guidance

Decision makers’ guide: memos: staff guide

Guidance that supplements the information in the decision makers' guide.

Documents

DMG Memo 10/25: HRT, PPT, and Temporary Absence Amendment Regulations 2025

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DMG memo 09/25: Date from which State Pension is Claimed - Effect of Upper Tribunal Decision

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DMG memo 08/25: ESA, JSA, IS & SPC - Income & Capital Disregard for Miscarriage of Justice Compensation Payments

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DMG memo 07/25: DLA - ADHD and severe mental impairment - Effect of Upper Tribunal Decision

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DMG memo 06/25: Legacy Benefits and State Pension Credit - The Social Security (Scotland) Act 2018 (Disability Assistance) (Consequential Amendments) Order 2025

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DMG memo 05/25: Rates for Income Tax, Benefit

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DMG memo 04/25: Income and Capital Disregards for the MoD's LGBT Financial Recognition Scheme

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DMG memo 03/25: Identity of Claimants and Children, effect of Upper Tribunal decision

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DMG memo 02/25: Legacy Benefits and State Pension Credit -- The Social Security (Scotland) Act 2018 (Disability Assistance) (Consequential Amendments) Order 2024

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DMG memo 01/2025: Transition to Universal Credit and Pension Credit: Miscellaneous Amendments

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DMG memo 08/2024: Disregard for Capital Payments from an Estate of Infected Blood Compensation Payments

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DMG memo 07/2024: Social Security co-ordination legacy

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DMG memo 06/2024: Competing competency and the AH judgment

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DMG memo 5/2024: AT and the EU Charter of Fundamental Rights Assessment

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DMG memo 4/2024: Closure of Tax Credits for State Pension Age Claimants and Transfer to Universal Credit and Pension Credit

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DMG memo 3/2024: Self-sufficiency and the WV decision (revised)

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DMG memo 1/2024: The Social Security and Universal Credit (Migration of Tax Credit Claimants and Miscellaneous Amendments) Regulations 2024

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DMG memo 12/23: Legacy Benefits - The Carer’s Assistance (Carer’s support payment) (Scotland) Consequential Amendments 2023

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DMG memo 11/23: Israel, OPTs and Lebanon HRT & PPT Exemption, and Capital

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DMG memo 9/23: Change to Underlying Entitlement Conditions for Widowed Parent's Allowance due to the Introduction of the Bereavement Benefits (Remedial) Order 2023

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DMG memo 8/23: Capital disregard for Infected Blood Compensation payments

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DMG memo 7/23: Disregards for Grenfell Tower, Post Office Compensation and Vaccine Damage Payments

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DMG memo 6/23: Disability Living Allowance for Children - Changes to Residence and Presence Test and People Moving from England and Wales to Scotland

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DMG memo 5/23: Sudan HRT and PPT Exemption

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DMG memo 2/23: The Bereavement Benefits (Remedial) Order 2023 - Widowed Parent's Allowance and Higher Rate Bereavement Support Payment

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DMG memo 1/23: HRT & PPT Exemptions For Specific Irish Citizens

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DMG memo 11/22: Social Security Co-ordination - European Union (Withdrawal Agreement)

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DMG memo 8/22: Ukraine - HRT and PPT exemption

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DMG memo 2/22: Changes to AA and DLA - Introduction of Adult Disability Payment

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DMG memo 1/22: Pre-settled status – Income related benefits – effect of Fratila and another v Secretary of State for Work and Pensions [2021] UKSC 53 decision

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DMG memo 15/21: Disregard for historical abuse and Windrush schemes

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DMG memo 14/21: Claimants without a status under the European Union Settlement Scheme at the end of the grace period

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DMG memo 11/21: Afghanistan HRT and PPT exception

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DMG memo 10/21: Consequential amendments to Social Security legislation due to the introduction of Child Disability Payment (CDP)

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DMG memo 7/21: Right to reside – Immigration and Social Security Co-ordination (EU Withdrawal) Act 2020 (Consequential, Saving, Transitional and Transitory Provisions) (EU Exit) Regulations 2020 – CA, DLA and AA

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DMG memo 26/20: Right to reside: The Citizens' Rights (Application Deadline and Temporary Protection) (EU Exit) Regulations 2020 – IS, JSA, ESA and SPC

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DMG Memo 6/21: Right to reside – The Citizens’ Rights (Application Deadline and Temporary Protection) (EU Exit) Regulations 2020 – CA, DLA and AA

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DMG memo 5/21: Right to reside – The Citizens’ Rights (Frontier Workers) (EU Exit) Regulations 2020 – CA, DLA and AA

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DMG memo 2/21: Transferring SMI loans

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DMG memo 1/21: Pre-settled status – Income related benefits – Effect of Court of Appeal decision

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DMG memo 30/20: Right to reside – European Union (Withdrawal Agreement) Act 2020 – IS, JSA, ESA and SPC

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DMG memo 29/20: Right to reside – The Citizens' Rights (Frontier Workers) (EU Exit) Regulations 2020 – IS, JSA, ESA and SPC

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DMG memo 27/20: Retaining worker status and the genuine prospect of work test

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DMG memo 22/20: Scottish Child Payment

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DMG memo 25/20: Right to reside – The Immigration and Social Security Co-ordination (EU Withdrawal) Act 2020 (Consequential, Saving, Transitional and Transitory Provisions) (EU Exit) Regulations 2020 – IS, JSA, ESA and SPC

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DMG memo 21/20: Right to reside: family members and extended family members of British citizens – IS, JSA, ESA and SPC

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DMG memo 18/20: NHS Test and Trace self-Isolation payment

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DMG memo 17/20: Right to reside: persons of Northern Ireland: family members – IS, JSA, ESA and SPC

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DMG memo 16/20: Tolley lead cases guidance (revised)

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DMG memo 15/20: The social security (income and capital) (miscellaneous amendments) regulations 2020

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DMG memo 13/20: HMRC and devolved administration coronavirus schemes and benefits other than UC

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DMG memo 11/20: The Troubles permanent disablement payment scheme

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DMG memo 08/20: Parental bereavement leave and pay - consequential amendments to social security benefits

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DMG memo 6/20: JSA and CA: Coronavirus (COVID-19) further measures

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DMG memo 3/20: Identifying employment/self-employment for the determination of competency for cash sickness benefits

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DMG memo 16/18: The Social Security (misc amdt no. 5) Regs 2017

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DMG memo 1/17: Amendment to the Northern Ireland reciprocal arrangements Regulations in respect of Bereavement Support Payment (BSP), ESA(cont) and JSA(IB)

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DMG memo JSA/IS 106: JSA and IS – Tax Credits – changes from September 2005

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DMG memo SPC 53 – housing costs – service charges

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DMG memo JSA/IS 64: JSA and IS – Tax Credit – change from April 2004

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Details

This guidance is for DWP staff who make decisions about benefits and pensions. It helps them make decisions that are accurate and consistent.

The introduction of Universal Credit and Personal Independence Payment affects the guidance DWP staff use.

DWP decision makers now use Advice for decision making (instead of the DMG) for decisions that involve:

  • Universal Credit
  • Personal Independence Payment
  • New Style Jobseeker’s Allowance and New Style Employment and Support Allowance, which are for people who are eligible for Universal Credit and are based on their National Insurance record

Why we publish this guide

We publish this guide to help people understand how we make decisions.

Information for claimants

Information for claimants about eligibility and how to claim:

Updates to this page

Published 16 October 2013
Last updated 75 AugustSeptember 2025 + show all updates
  1. Added DMG memo 08/25: ESA, JSA, IS & SPC - Income & Capital Disregard for Miscarriage of Justice Compensation Payments.

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Update history

2025-09-05 14:56
Added ‘DMG Memo 10/25: HRT, PPT, and Temporary Absence Amendment Regulations 2025’.

2025-08-07 15:03
Added DMG memo 08/25: ESA, JSA, IS & SPC – Income & Capital Disregard for Miscarriage of Justice Compensation Payments.

2025-08-07 09:05
Added DMG memo 09/25: Date from which State Pension is Claimed – Effect of Upper Tribunal Decision.

2025-06-23 11:39
Added DMG memo 07/25: DLA – ADHD and severe mental impairment – Effect of Upper Tribunal Decision.

2025-04-16 15:51
Added DMG memo 06/25: Legacy Benefits and State Pension Credit – The Social Security (Scotland) Act 2018 (Disability Assistance) (Consequential Amendments) Order 2025.

2025-04-11 14:17
A new DMG 05/25 Rates for Income Tax, Benefit Rates and Social Security has been added.

2025-03-18 14:18
Added DMG memo 04/25: Income and Capital Disregards for the MoD’s LGBT Financial Recognition Scheme.

2025-03-03 14:39
Added DMG memo 03/25: Identity of Claimants and Children, effect of Upper Tribunal decision.

2025-02-20 14:52
Added DMG memo 02/25: Legacy Benefits and State Pension Credit – The Social Security (Scotland) Act 2018 (Disability Assistance) (Consequential Amendments) Order 2024.

2025-02-06 08:16
Published an updated version of DMG memo 5/2024: AT and the EU Charter of Fundamental Rights Assessment.

2025-02-04 09:30
Added DMG memo 01/2025: Transition to Universal Credit and Pension Credit: Miscellaneous Amendments.

2025-01-29 11:13
A new version of DMG memo 07/2024: Social Security co-ordination legacy has been added to the page.

2025-01-23 08:15
Removed DMG memo 13/22 “Reinstatement of a qualifying benefit and revision” as the guidance is now included in the Decision Makers’ Guide.

2024-11-13 11:22
Removed the following memos because they have now been incorporated in guidance: DMG memo 3/19 “Income Tax rates, IS/JSA/ESA/SPC benefit rates and social security contributions rates from April 2019”; DMG memo 5/20 “Income Tax rates, IS/ JSA/ ESA/ SPC benefit rates and Social Security Contributions rates from April 2020”; DMG memo 4/21 “Income tax rates, IS/JSA/ESA/SPC benefit rates, and social security contribution rates from April 2021”; DMG memo 7/22 “Income Tax Rates, IS/JSA/ESA/SPC Benefit Rates and Social Security Contributions Rates from April 2022”; DMG memo 4/23 “Rates for Income Tax, IS/JSA/ESA/SPC Benefit Rates and Social Security Contributions Rates from April 2023”; DMG memo 2/2024 “Rates for Income Tax, IS/JSA/ESA/SPC Benefit Rates and Social Security Contributions Rates from April 2024”.

2024-11-06 15:10
Removed DMG memo 4/22: IIDB – Changes to Prescribed Disease A15 (Dupuytren’s contracture of the hand) in England, Wales and Scotland. This is now fully incorporated into DMG Chapter 67 (Volume 11).

2024-11-01 14:38
Added DMG memo 08/2024: Disregard for Capital Payments from an Estate of Infected Blood Compensation Payments.

2024-10-23 10:05
Removed DMG memo 1/18: ‘ESA, work-related activity and substantial risk’ as it has been incorporated into DMG Chapter 42 as Appendix 2.

2024-10-22 14:20
DMG Memo 11/18 has been removed as it is incorporated into DMG Chapter 45 so no longer needed.

2024-09-11 14:15
DMG memo 07/2024: Social Security co-ordination legacy has been added.

2024-07-30 09:56
12-21: SFFP – Meaning of funeral and effect of UT decision has been removed as it’s now incorporated in the DMG.

2024-07-25 10:30
Memo 02/17 deleted. This memo has been incorporated in the DMG so is no longer needed.

2024-07-24 11:20
DMG memo 06/2024: Competing competency and the AH judgment added

2024-07-04 11:58
Added DMG memo 4/2024: Closure of Tax Credits for State Pension Age Claimants and Transfer to Universal Credit and Pension Credit.

2024-06-27 09:18
Added DMG memo 5/2024: AT and the EU Charter of Fundamental Rights Assessment

2024-05-10 11:54
Revised DMG memo 3/2024: Self-sufficiency and the WV decision. The Upper Tribunal decision was handed down on 15 May 2023, not 19 May 2023 as previously stated.

2024-05-01 11:23
Added new DMG memo 3/2024: Self-sufficiency and the WV decision

2024-04-09 15:01
Added DMG memo 2/2024: Rates for Income Tax, IS/JSA/ESA/SPC Benefit Rates and Social Security Contributions Rates from April 2024.

2024-04-02 13:48
Added DMG memo 1/2024: The Social Security and Universal Credit (Migration of Tax Credit Claimants and Miscellaneous Amendments) Regulations 2024.

2024-01-31 16:39
Removed “DMG Memo 10/23: Competing Competency and the AH Judgement ” as it requires some updates to the content.

2024-01-11 08:52
Removed DMG Memo 03/22 and DMG Memo 09/21 as these are now incorporated within the DMG chapters

2023-12-11 13:43
Amended DMG memo 13/22: Reinstatement of a qualifying benefit and revision, to include it also applies to Carer’s Allowance.

2023-12-08 17:17
Added DMG memo 12/23: Legacy Benefits – The Carer’s Assistance (Carer’s support payment) (Scotland) Consequential Amendments 2023.

2023-11-01 09:30
Added DMG memo 11/23: Israel, OPTs and Lebanon HRT & PPT Exemption, and Capital.

2023-10-12 12:23
Deleted ‘DMG memo 12/22: Adult Disability Payment and Severe Disability Premium whilst in hospital or similar institution, care home or legal detention’. It has now been fully incorporated into main DMG guidance.

2023-09-07 11:28
Added DMG memo 8/23: Capital disregard for Infected Blood Compensation payments.

2023-08-14 15:23
Updated DMG memo 7/23: Disregards for Grenfell Tower, Post Office Compensation and Vaccine Damage Payments.

2023-08-14 15:10
Updated DMG memo 2/23: The Bereavement Benefits (Remedial) Order 2023 – Widowed Parent’s Allowance and Higher Rate Bereavement Support Payment.

2023-08-04 10:07
Deleted DMG memo 3/23: AA & DLA – Changes to the definition of terminally ill and also DMG memo 6/22: ESA – Change to definition of terminally ill, as both are now fully incorporated into main DMG guidance.

2023-08-02 11:43
Updated DMG memo 2/23: The Bereavement Benefits (Remedial) Order 2023 – Widowed Parent’s Allowance and Higher Rate Bereavement Support Payment.

2023-07-28 07:35
Added DMG memo 7/23: : Disregards for Grenfell Tower, Post Office Compensation and Vaccine Damage Payments.

2023-07-13 16:51
Updated DMG memo 6/23: Disability Living Allowance for Children – Changes to Residence and Presence Test and People Moving from England and Wales to Scotland.

2023-07-07 12:08
Added DMG memo 6/23: Disability Living Allowance for Children – Changes to Residence and Presence Test and People Moving from England and Wales to Scotland

2023-05-16 13:05
Added DMG memo 5/23: Sudan HRT and PPT Exemption.

2023-04-26 09:30
Removed ‘DMG memo 12/20: Temporary absence abroad for cash sickness benefits’ because it has now been included in the main DMG guidance.

2023-04-20 13:03
Added DMG memo 04/23: Rates for Income Tax, IS/JSA/ESA/SPC Benefit Ratesand Social Security Contributions Rates from April 2023 and removed DMG Memo 09/22 as it is no longer relevant.

2023-04-03 08:48
Published DMG memo 3/23: AA & DLA – Changes to the definition of terminally ill.

2023-02-16 12:22
Updated DMG memo 2/23: The Bereavement Benefits (Remedial) Order 2023 – Widowed Parent’s Allowance and Higher Rate Bereavement Support Payment.

2023-02-10 14:09
DMG memo 2/23 added – The Bereavement Benefits (Remedial) Order 2023 – Widowed Parent’s Allowance and Higher Rate Bereavement Support Payment

2023-02-07 10:10
Deleted DMG memo 10/22: ‘Effect of UT decision on substantial risk’ as this has now been fully incorporated into main ADM guidance.

2023-01-13 16:01
Added DMG memo 1/23: HRT & PPT Exemptions For Specific Irish Citizens. Removed DMG memo 20/20: ESA: Failure to attend as it was for past cases only and these have all been dealt with now.

2022-12-21 11:21
Removed DMG memo 4/20: ESA: Coronavirus. The information no longer in effect.

2022-11-08 11:29
Added DMG memo 13/22: Reinstatement of a qualifying benefit and revision.

2022-08-30 13:48
Published DMG 3/22: The Adult Disability Payment – IS, JSA, SPC, ESA and DLA.

2022-08-26 11:54
Removed DMG memo 19/20: ESA: Mandatory reconsideration and pending appeal awards.

2022-08-22 11:50
Added DMG memo 12/22: Adult Disability Payment and Severe Disability Premium whilst in hospital or similar institution, care home or legal detention.

2022-07-13 15:42
New DMG memo added – 11/22: Social Security Co-ordination – European Union (Withdrawal Agreement)

2022-07-01 14:59
Removed DMG memo 13/21: Staggering payments of benefit arrears by instalments (legacy benefits). Now incorporated into main guidance.

2022-06-28 12:50
Added DMG memo 10/22: Effect of UT decision on substantial risk.

2022-06-13 15:33
Removed DMG memo 02/20: ‘The application of article 5 of regulation (EC) no. 883/2004 of the European parliament and of the council. This has been fully incorporated into main DMG guidance.

2022-05-26 14:08
Deleted DMG memo 5/22: JSA(IB) – Changes to JSA (SAPOE) Regs 2022. This guidance has been incorporated into chapter 34.

2022-05-24 15:31
Updated ‘DMG memo 8/22: Ukraine – HRT and PPT exemption’ to correct an error in example 1. Removed DMG Memo 08/21: DLA past presence test (PPT) 3 to 16 year olds as it’s been incorporated into main DMG guidance.

2022-04-25 11:23
Added ‘DMG memo 9/22: IS, SPC, IR ESA, IB JSA – Temporary cease on third party deduction request by fuel suppliers for ongoing consumption’. Removed ‘DMG memo 7/20 Prisoners on temporary release’ as the regulations ceased to have effect from 31 August 2021.

2022-04-11 16:23
Added DMG memo 8/22: Ukraine – HRT and PPT exemption.

2022-04-08 11:50
Added DMG memo 7/22: Income Tax Rates, IS/JSA/ESA/SPC Benefit Rates and Social Security Contributions Rates from April 2022.

2022-03-31 15:23
Added DMG memo 4/22: IIDB – Changes to Prescribed Disease A15 (Dupuytren’s contracture of the hand) in England, Wales & Scotland, DMG memo 5/22: JSA(IB) – Changes to JSA (SAPOE) Regs 2022 and DMG memo 6/22: ESA – Change to definition of terminally ill.

2022-03-25 14:33
Added DMG memo 2/22.