Change description : 2025-09-09 15:20:00: Information has been added about DWP using a computer program to identify those eligible to receive a Cost of Living Payment, if you were getting certain benefits on certain dates between 2022 and 2024, and what to do if you are not content with this. [Guidance and regulation]
You may have been entitled to payments to help with the cost of living if you were getting certain benefits or tax credits on certain dates between 2022 and 2024.
You do not need to apply for these payments. If you’re eligible, you’re paid automatically in the same way you usually get your benefit or tax credits. This includes if you’re found to be eligible at a later date.
DWP uses a computer program to identify those eligible to receive a Cost of Living Payment. If you are not content with this you can contact the office that pays your benefit to discuss it.
If you have had a message asking you to apply or contact someone about the payment, this might be a scam.
These payments are not taxable and do not affect the benefits or tax credits you get.
If you have received a Cost of Living Payment, but we later find that you were not eligible for it, you may have to pay it back.
Low income benefits and tax credits Cost of Living Payment
You may have been entitled to Cost of Living Payments of £326, £324, £301, £300 and £299 if you got any of the following benefits or tax credits on certain dates:
income-based Jobseeker’s Allowance (JSA)
income-related Employment and Support Allowance (ESA)
Income Support
Pension Credit
Universal Credit
Child Tax Credit
Working Tax Credit
You will not get a payment if you were only getting New Style ESA,ESA, contributory ESA,ESA, or New Style JSA.JSA.
Universal Credit eligibility and payment dates
Amount of payment
Cost of Living Payment eligibility
Payment dates
£299
You were entitled to a payment of Universal Credit for an assessment period that ended in the period 13 November 2023 to 12 December 2023
Between 6 February and 22 February 2024 for most people
£300
You were entitled to a payment of Universal Credit for an assessment period that ended in the period 18 August 2023 to 17 September 2023
Between 31 October and 19 November 2023 for most people
£301
You were entitled to a payment of Universal Credit for an assessment period that ended in the period 26 January 2023 to 25 February 2023
Between 25 April and 17 May 2023 for most people
£324
You were entitled to a payment of Universal Credit for an assessment period that ended in the period 26 August 2022 to 25 September 2022
Between 8 and 23 November 2022 for most people
£326
You were entitled to a payment of Universal Credit for an assessment period that ended in the period 26 April 2022 to 25 May 2022
Between 14 and 31 July 2022 for most people
Your payment might come later, for example if you’re awarded a qualifying benefit at a later date or you changed the account your benefit was paid into. You will still be paid the Cost of Living Payment automatically.
Income-based JSA, income-based ESA, Income Support and Pension Credit eligibility and payment dates
Amount of payment
Cost of Living Payment eligibility
Payment dates
£299
You were entitled to a payment of the benefit for any day in the period 13 November 2023 to 12 December 2023
Between 6 February and 22 February 2024 for most people
£300
You were entitled to a payment of the benefit for any day in the period 18 August 2023 to 17 September 2023
Between 31 October and 19 November 2023 for most people
£301
You were entitled to a payment of the benefit for any day in the period 26 January 2023 to 25 February 2023
Between 25 April and 17 May 2023 for most people
£324
You were entitled to a payment of the benefit for any day in the period 26 August 2022 to 25 September 2022
Between 8 and 23 November 2022 for most people
£326
You were entitled to a payment of the benefit for any day in the period 26 April 2022 to 25 May 2022
Between 14 and 31 July 2022 for most people
You’re also eligible if you were entitled to income-based JSA, income-based ESA, Income Support or Pension Credit for any day during the eligibility period but you did not receive a benefit payment because your entitlement was between 1 penny and 9 pence.
Your payment might come later, for example if you’re awarded a qualifying benefit at a later date or you changed the account your benefit was paid into. You will still be paid the Cost of Living Payment automatically.
Tax credits eligibility and payment dates
Amount of payment
Cost of Living Payment eligibility
Payment dates
£299
You received a payment of tax credits in respect of any day in the period 13 November 2023 to 12 December 2023
Between 16 February and 22 February 2024 for most people
£300
You received a payment of tax credits in respect of any day in the period 18 August 2023 to 17 September 2023
Between 10 November and 19 November 2023 for most people
£301
You received a payment of tax credits in respect of any day in the period 26 January 2023 to 25 February 2023
Between 2 May and 9 May 2023 for most people
£324
You received a payment of tax credits in the period 26 August 2022 to 25 September 2022
Between 23 and 30 November 2022 for most people
£326
You received a payment of tax credits in the period 26 April 2022 to 25 May 2022
Between 2 and 7 September 2022 for most people
If you were getting both Child Tax Credit and Working Tax Credit, you’re entitled to a Cost of Living Payment for Child Tax Credit only, paid by HMRC.
If you were getting tax credits from HMRC and a low income benefit from DWP, you cannot get a Cost of Living Payment from both HMRC and DWP. You will usually be paid by DWP only.
Your payment might come later, for example if you’re awarded tax credits at a later date or you changed the account your tax credits were paid into. You will still be paid the Cost of Living Payment automatically.
Joint claims
If you had a joint claim on the qualifying dates, you’re entitled to a single payment of £326, £324, £301, £300 and £299, sent by the same payment method used for your benefit or tax credits between these dates.
When you are not eligible: DWP benefits
You are not eligible for the Cost of Living Payment if your benefit was reduced to £0 for the qualifying period. This is sometimes called a ‘nil award’.
Reasons your benefit may be reduced to £0 include:
you got more than one payment of earnings in your Universal Credit assessment period
your or your partner’s earnings went up
your or your partner’s savings went up
you started getting another benefit
you got a ‘sanction’ because you did not do something you agreed in your claimant commitment
You may still be eligible for a Cost of Living Payment if your benefit was reduced to £0 and one of the following applies:
money was taken off your benefit for other reasons, such as payments of rent to your landlord or for money that you owed
you had a hardship payment because you could not pay for rent, heating, food or hygiene needs
When you are not eligible: tax credits
You are not eligible for the Cost of Living Payment if your tax credits entitlement for the tax year is below £26.
Disability Cost of Living Payment eligibility
You may have been entitled to 2 Disability Cost of Living Payments of £150 if you were getting any of the following benefits on certain dates:
Attendance Allowance
Constant Attendance Allowance
Disability Living Allowance for adults
Disability Living Allowance for children
Personal Independence Payment
Adult Disability Payment (in Scotland)
Child Disability Payment (in Scotland)
Armed Forces Independence Payment
War Pension Mobility Supplement
Disability Cost of Living Payment eligibility and payment dates
Disability Cost of Living Payment eligibility
Payment dates
You received a payment of one of these benefits for 1 April 2023
Between 20 June 2023 and 4 July 2023 for most people
You received a payment of one of these benefits for 25 May 2022
Between 20 September 2022 and the beginning of October 2022 for most people
Your payment might come later, for example if you’re awarded a qualifying benefit at a later date or you changed the account your benefit is paid into. You will still be paid the Cost of Living Payment automatically.
If you were getting a qualifying benefit from the Ministry of Defence and a qualifying benefit from DWP, you get a Disability Cost of Living Payment from DWP only.
Most people should have received their Cost of Living Payment.
Contact the office that pays your qualifying benefit or tax credits if you think you were eligible for a Cost of Living Payment but you cannot see it in your bank, building society or credit union account.
Pensioner Cost of Living Payment
If you were entitled to a Winter Fuel Payment for winter 2022 to 2023 or winter 2023 to 2024, you will have got an extra £150 or £300 paid with your normal payment. This was in addition to any Cost of Living Payment you got with your benefit or tax credits.
The full amount of Winter Fuel Payment (including the Pensioner Cost of Living Payment) you got depended on when you were born and your circumstances:
2023 to 2024 amounts of the Winter Fuel Payment and Pensioner Cost of Living Payment
2022 to 2023 amounts of the Winter Fuel Payment and Pensioner Cost of Living Payment
Added note to say DWP are not planning to make any more Cost of Living Payments.
23 February 2024
Added guidance on how to report a missing £299 Cost of Living Payment.
13 December 2023
Added the qualifying dates and payment dates for the £299 Cost of Living Payment for low income benefits and tax credits.
20 November 2023
If you were expecting a £300 Cost of Living Payment (paid between 31 October and 19 November 2023 for most people) and have not received it, you can now report it missing.
13 October 2023
Updated timings for the £299 Cost of Living Payment from 'spring 2024' to 'by spring 2024'.
20 September 2023
Added the qualifying dates and payment dates for the £300 Cost of Living Payment for low income benefits and tax credits.
1 August 2023
You can now report a missing Disability Cost of Living Payment by telephone.
5 July 2023
Added guidance on how to report a missing £150 Disability Cost of Living Payment.
21 June 2023
Added easy read guidance about the Disability Cost of Living Payment.
19 May 2023
Added the qualifying date and payment dates for the Disability Cost of Living Payment.
18 May 2023
Added link to report a missing £301 Cost of Living Payment for low income benefits and tax credits.
17 April 2023
Clarified that you will not get a Cost of Living Payment for a low income benefit if your benefit is reduced to £0 because you got a ‘sanction’ because you did not do something you agreed in your claimant commitment. But you may get a Cost of Living Payment if you had a 'hardship payment' because you got a 'sanction'.
11 April 2023
In the section about the Pensioner Cost of Living Payment, corrected the eligibility date for the Winter Fuel Payment. You can get a Winter Fuel Payment for winter 2023 to 2024 if you were born before 25 September 1957, not 24 September as the guidance previously said.
4 April 2023
The £301 Cost of Living Payment for people on tax credits and no other low income benefits will be paid between 2 and 9 May 2023 for most people.
27 March 2023
Published the eligibility dates and payment dates for the £301 Cost of Living Payment for people on a low income benefit.