Correspondence

CMA letter to PHIN welcoming achievement of silver compliance milestone

The Competition and Markets Authority (CMA) welcomes the achievement by the Private Healthcare Information Network (PHIN) and the private healthcare industry of the ‘silver milestone’ on their way to achieving full compliance with the CMA’s Private Healthcare Market Investigation Order 2014.

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PHIN has achieved all the steps required to meet its ‘silver milestone’, including:

  • engaging with the sector, to facilitate compliance with the order so that:

    • 96% of consultants publish their consultation fees for self-pay patients, exceeding PHIN’s 90% target. Currently, 96% of all private procedures are carried out by consultants whose fees are on the PHIN website

    • 82% of private hospitals are submitting volume, length of stay, adverse events and patient feedback, exceeding PHIN’s 80% target. Currently, 97% of all private hospital procedures are carried out by those hospitals

  • further developing the architecture required to collect and publish the relevant data, including:

    • the capability to publish on the PHIN website Anaesthetic fees

    • a deep dive data report for hospitals to help with compliance

  • a Patient Reported Outcome Measures (PROMs) Site Participation report

  • a new Patient Insights Explorer to help patients better understand what their experience might be

In December 2024, PHIN achieved its ‘bronze milestone’. The CMA will continue to work with PHIN towards full compliance with the Order.

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Published 10 October 2025

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