Change of https://www.gov.uk/government/publications/create-an-organisation-account-on-the-comply-with-uk-reach-service

Change description : 2025-10-10 13:50:00: ‘Change a related organisation’s details’ section – ‘contact the UK Chemicals helpline’ replaced with ‘contact the mailbox’ [Guidance and regulation]

Showing diff : 2025-03-31 23:04:54.349821414 +00:00..2025-10-10 12:52:33.832784670 +00:00

Guidance

Create an organisation account on the Comply with UK REACH service

You’ll need to create a Government Gateway account to access the Comply with UK REACH service.

Applies to England, Scotland and Wales

Documents

Details

Use this guidance to:

  • create a Government Gateway account
  • create a Defra account as the lead organisation
  • create a related organisation on your lead organisation account
  • add a user from a related organisation account
  • create a Defra account if you’re a related organisation user
  • allocate an account and service role as the lead organisation

Updates to this page

Published 1 February 2018
Last updated 110 AprilOctober 2025 + show all updates
  1. Contact details for the UK REACH IT support mailbox have been added.

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Update history

2025-10-10 13:50
‘Change a related organisation’s details’ section – ‘contact the UK Chemicals helpline’ replaced with ‘contact the mailbox’

2025-04-01 00:01
Contact details for the UK REACH IT support mailbox have been added.

2023-07-20 13:40
Added ‘create a Government Gateway account ‘.Updated the guidance to include instructions for local authorities, government departments and the armed forces selecting ‘sole trader’ when setting up a Defra account. Added that each team needs more than one Administrator, to prevent loss of access if an Administrator leaves the organisation.