What businesses need to know about unfair commercial practices

This is a short guide for businesses and traders, to help explain the guidance on unfair commercial practices.

This may be helpful if, for example, you:

• own or run a business (this means you are a ‘trader’) and sell products, services or digital content to consumers 
• sell goods online to make money (rather than to get rid of old things) 
• are a lawyer who advises businesses 

This helps explain the formal guidance, but does not replace it.

For more detail you should read the full guidance on unfair commercial practices. We have also published detailed guidance on on:

• how to manage and prevent fake reviews.

• price transparency