Guidance

Check for signs of outsourced labour payroll fraud

FindHow outto whatidentify checksand youreport shouldoutsourced completelabour ifpayroll you’refraud an(sometimes agency,called employer‘payslip orfraud’) workerif andyou’re howa toworker, reportemployer potentialor fraud.agency.

Outsourced

How outsourced labour payroll fraud (formerlyworks

Outsourced labour payroll companyfraud fraud)(sometimes iscalled the‘payslip movementfraud’ ofor workers‘payroll andcompany payrollfraud’) responsibilitiesis fromwhen a legitimate business,business totransfers anothertheir business.

Itworkers isand partpayroll ofto aanother fraudulentbusiness supply chain, which does not declare or pay the correct taxes to HMRC.

Legitimate businessesThe arelegitimate business is often unawarenot aware of any fraud.

YouYou’re needmore likely to be awareaffected ofby outsourced labour payroll fraud if you:  you:

  • work for an agency 

  • work for one company but get paid by another 

  • are outsourcing your workforce or payroll 

  • are a recruitment or employment agency agency

How outsourced labour payroll fraud can affect you

As a worker

If you’re a worker, a business involved in outsourced labour payroll fraud may not pay the right tax and National Insurance to HMRC on your behalf.

This means you may not be able to get:

  • benefits like Universal Credit

  • maternity or paternity pay

  • your full State Pension

As a businesses

If HMRC find that your business knew (or should have known) about fraud in the supply chain, we may:

  • deny your business the right to recover VAT input tax

  • hold your business responsible for unpaid Income Tax or National Insurance contributions, including any interest

  • charge VAT penalties to your business and people in charge for example, directors or managers

What to check if you’re a worker 

You should check for signs of outsourced labour payroll fraud if you get paid through an agency, umbrella or payroll company. For example you work as a delivery driver for onea companybusiness, but areget paid by another a different company.

Check your payslips

False payslips make it look like your employer has paid the correct tax and National Insurance on your behalf, when they have not.

Check with HMRC to make sure the tax and National Insurance on your payslip is correct.

You should also check that you’re on the correct tax code. Checking this can help you to avoid overpaying now or facing an unexpected tax bill later.

For help with this, you can:

Other signs to look for

OutsourcedOther signs of outsourced labour payroll fraud iscould partbe ofif you:

  • are told that you’ll get your full pay, without tax taken off (gross pay)

  • can no longer see your payslips, or sign in to your employer’s payslip portal

  • are asked to set up your own company (sometimes called a wider‘personal groupservice ofcompany’)

  • are organisedsuddenly crimesmoved involvingto thea supplydifferent ofumbrella labour,or knownpayroll company

  • struggle to get benefits a company offers, like voucher or pension schemes

Know your employment rights

Check what your employment rights are, if:

HowWhat itto workscheck andif howyou’re toan spotemployer itor agency

SignsGeneral signs of outsourced labour payroll fraud include: include:

  • payroll companies requestingasking that an established business transfersto transfer staff to them them

  • savings on payroll and labour costs that seem too good to be true true

  • a payroll company with a similar name to the business business

  • irregular

    unusual payment arrangements, suchlike aspayments requesting that you make a payment to a third party party

  • offers to refund administrative costs, a service also known as ‘milestone kickbacks’

  • no physical presence at the registered office address address

  • no online presence or website website

If you’reyou’ve anoutsourced employerworkers or agency

payroll

If youyou’ve have outsourced your workforceworkers or payroll responsibilities from another business, you should: should:

  • carry out dueout diligencechecks on checks on your supply chain supplier

  • understand what service you’rethey’re being supplied supplying

  • be

    make clearsure you know who pays your workers and how they’re paid paid

  • question your supplier if you have concerns concerns

ThisYou ismay notneed ato definitivecarry list.out Theother checks youas needwell. toThis take will depend on what your business does, and how it operates. operates.

YouKeep should keep a detailed record of all the checks you do. carry out.

Check your supplier supplier

Fraudulent payroll companies may operate alongside several others, all providing connecting services, such as issuing invoices.

You should:

Understand the supplyservice youyou’re receivegetting

You need to understand thewhat typeservice ofyou’re supplygetting youfrom receive. Ityour maysupplier. beIt amay supply of:be:

  • labour only only

  • labour with

    payroll services services only

  • labour with payroll services only 

If you know thewhat typeyou’re ofgetting, you’ll supply you receive, you’ll be able to work out thehow correctmuch treatmentVAT foryou VATshould purposes. 

be paying. Fraudsters often lie about the supply of labour to make the VAT seem higher than it should be,be.

Transfer maximisingof illegalworker income.

contracts

WeOne aretype aware of a model of outsourced labour payroll fraud which involves the ‘assignment’assignment or ‘transfer’transfer of workers’ contracts of employment to fraudulent entities,companies, without any change in the terms and conditions of those contracts.conditions.

Our view is that this does not work. You may wish to seek independent legal advice on the arrangement.

If you’re involved in an arrangement like this, this:

  • you may not be able to deduct VAT input tax for the cost and may behave asked to repay it to HMRC. HMRC

    Check if you’re an employment intermediary 

  • If you supplyshould workersget toindependent alegal client,advice youon maythe be an employment intermediary. arrangement

You should check if you need to send employment intermediary reports

If you need to send voluntary reports 

Tell HMRC about your payroll outsourcing arrangements.

HMRC willWe’ll check if the company submits the correct returns and pays the right amount of tax and National Insurance contributions.

IfReport you’re a worker 

You may be a victim of outsourced labour payroll fraud if your employer outsources their workforce.

Check your employment rights if: 

You may get a false payslip showing that Income Tax and National Insurance contributions have been deducted. However, this may be different to what HMRC has been told, and it is often not paid.

You mayshould alsoreport beoutsourced toldlabour thatpayroll youfraud will be paid gross or encouraged to set up your own company, sometimes called a personal service company. 

This can have long-term consequences on your entitlement to state pension and other benefits.

You can check what information is being reported to HMRC through your personal tax account

Criminal companiesif may also claim to offer benefits that you strugglehave to access, such as voucher schemes and pension schemes.

You can report concerns about your workplace pension scheme to the Pensions Regulator.about:

  • If you’re an agencyemployer worker or contractor,agency andyou’re workworking through an umbrella company, you can:for

    Reporting potential fraud or taxpayroll avoidance

    You can report tax fraud online if you have concerns about:services

    • a supplier
    • unpaid Income Tax and National Insurance contributions

    • unpaid VAT

    How it can affect your business

    If we find that a business either knew or should have known about fraud in the supply chain, we may:

    You maywill benot heldneed responsibleto forgive anyus unpaidyour Incomepersonal Taxdetails orwhen Nationalyou Insurancemake contributions, including interest.

    We may also transfer VAT penalties to individuals, such as a director or manager of the company.report.

    More information about outsourced labour payroll fraud

    Watch a video about outsourced labour payroll fraud.

    fraud

    Outsourced labour payroll fraud.

    YouYou’ll will learn about:

    • how fraudulent companies in the supply chain operate

    • the impact of National Insurance contributions not being paid to HMRC

    • your responsibility to understand who pays the workers and how they’re paid

    • the importance of completing regular checks and keeping detailed records

Updates to this page

Published 19 December 2022
Last updated 284 OctoberFebruary 20252026 + show all updates
  1. Information about using the HMRC app to check your tax code and other details has been added to the section use ‘What to check if you're a worker’.

  2. A link to watch a video about outsourced labour payroll fraud has been added.

  3. The 'If you're a worker' section has been updated to add information about working as an agency worker or contractor through an umbrella company.

  4. The heading 'How payroll company fraud can affect your business' has replaced 'If you do not report payroll company fraud'. This change is for clarity and accuracy.

  5. First published.

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