Guidance

Goods Vehicle Movement Service — service availability and issues

Check the availability of the Goods Vehicle Movement Service (GVMS) and get information on any issues.

From:
HM Revenue & Customs
Published
13 February 2024
Last updated
1823 February 2026 — See all updates

Service issues

If there are any issues with the service we will tell you about the temporary arrangements to keep your goods moving.

Scheduled maintenance

Saturday 28 February 2026 10.30pm to 11.30pm

There is planned maintenance work on the Goods Vehicle Movement Service (GVMS) from 10.30pm to 11.30pm on Saturday 28 February 2026.

You will be unable to obtain and update a goods movement reference (GMR).

Once the maintenance is completed, declarations submitted in this downtime will be processed.

If you need to complete a goods movement reference during this outage, make sure any Movement Reference Numbers (MRNs) you add have been created by your declarant and released before this time.

Goods movement references (GMRs) remain mandatory for freight movements using GVMS. Hauliers without a valid valid GMR will will be turned away. You should not turn off goods movement reference validation during this period of downtime.

We apologise for any inconvenience this may cause.

Goods Vehicle Movement Service

Go to the Goods Vehicle Movement Service.

Service dashboard

Updates to this page

Published 13 February 2024
Last updated 1823 February 2026 + show all updates

  1. Scheduled maintenance from 10.30pm to 11.30pm on Saturday 28 February 2026 has been added.

  2. Scheduled maintenance from 10.30pm to 11.30pm on Sunday 28 February 2026 has been added.

  3. Planned downtime from 9:30pm on Saturday 13 December 2025 to 6am on Sunday 14 December 2025 has been added.

  4. Scheduled maintenance from 10am to 1pm on Tuesday 7 October 2025 has been added.

  5. Scheduled maintenance of the Customs Declaration Service has been added from 9:30pm on Saturday 27 September 2025 to 5am on Sunday 28 September 2025. This will impact users of the Goods Vehicle Movement Service.

  6. Scheduled maintenance from 9:30pm on Saturday 31 May 2025 to 6am Sunday 1 June 2025 has been cancelled.

  7. Scheduled maintenance from 9:30pm on Saturday 14 June 2025 to 6am Sunday 15 June 2025 has been added.

  8. Scheduled maintenance from 9:30pm on Saturday 31 May 2025 to 6am Sunday 1 June 2025 has been added.

  9. Planned downtime from 8:30pm to 10:30pm on Saturday 29 March 2025 has been added.

  10. Scheduled maintenance of the Customs Declaration Service has been added from 9:30pm to 11:30pm on Saturday 14 December 2024, this will impact users of the Goods Vehicle Movement Service.

  11. A service issue for the Goods Movement reference has been added. We are aware that some goods movements on route to border locations have been able to create a valid Goods Movement Reference. 

  12. A service issue for the Goods Movement reference has been added. Some goods movement on route to border locations are not able to create a valid Goods Movement Reference.

  13. Scheduled maintenance from 8am to 11:59am on Sunday 22 September 2024 has been added.

  14. Scheduled maintenance from 9:30pm on Saturday 28 September 2024 to 3:30am Sunday 29 September 2024 has been added.

  15. Scheduled maintenance from 9:30pm on Saturday 6 July 2024 to 5:30am Sunday 7 July 2024 has been added.

  16. Scheduled maintenance from 6am to 7:45am on Thursday 13 June 2024 has been added.

  17. Scheduled maintenance from 10pm to 10.30pm on Saturday 15 June has been added.

  18. Planned downtime from 7pm to 8:30pm on Thursday 23 May 2024 has been added.

  19. Planned downtime from 9:30pm on Saturday 23 March to 4am Sunday 24 March 2024 has been added.

  20. First published.

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