Smart metering policy framework post 2025

We consulted on proposals to improve the consumer experience of smart metering by ensuring smart meters operate as they should, and to continue installing smart meters after 31 December 2025, when the existing annual installation targets came to an end.

This government response summarises the consultation feedback and sets out the government’s final decisions. It confirms that the framework will:

• require suppliers to take all reasonable steps to ensure smart meters in traditional mode are back working in smart mode for consumers as soon as possible and no later than 90 days from the date energy suppliers are first aware
• require suppliers to take all reasonable steps to pre-emptively replace smart metering assets so that they continue to communicate when they will otherwise stop as a result of Wide Area Network (WAN) services ending, and require the DCC to provide a statement setting out the relevant end-dates
• introduce an obligation for energy suppliers to take all reasonable steps to complete the smart meter rollout by installing smart meters in all remaining domestic premises by the end of 2030
• require energy suppliers to submit annual deployment plans to Ofgem, outlining the activities they will undertake to meet their domestic installation, operational and replacement obligations. Their annual milestones for new installations and pre-emptive replacements will be binding from January 2027

We received 64 responses to the consultation from a variety of stakeholders, including:

• energy suppliers
• delivery partners
• trade bodies
• consumer groups
• members of the public