Change of https://www.gov.uk/government/publications/basic-paye-tools-service-availability-and-issues

Change description : 2026-03-18 15:52:00: Information about security software warnings and errors has been added to the service issues section. The issue with the white screen has been resolved. [Guidance and regulation]

Showing diff : 2025-04-29 07:31:06.389818092 +00:00..2026-03-18 15:53:23.271837187 +00:00

Guidance

Basic PAYE Tools: service availability and issues

Check the availability and any issues affecting the Basic PAYE Tools (BPT) online service.

From:
HM Revenue & Customs
Published
1 January 2014
Last updated
2918 AprilMarch 20252026 — See all updates

Documents

Basic PAYE Tools — service availability and issues

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Details

Latest updates on the availability and any issues affecting the BPT online service.

Updates to this page

Published 1 January 2014
Last updated 2918 AprilMarch 20252026 + show all updates

  2. The service issues section has been updated with information about the 'Print' function in the Basic PAYE Tools version 25.1.

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Update history

2026-03-18 15:52
Information about security software warnings and errors has been added to the service issues section. The issue with the white screen has been resolved.

2025-04-29 08:30
The service issues section has been updated with information about the ‘Print’ function in the Basic PAYE Tools version 25.1.

2025-04-07 15:46
Version 25.1 of the Basic PAYE Tools was released on 4 April 2025. All users should download and install this version. A new service issue has been added about how to access the Welsh version of Basic PAYE Tools.

2025-04-01 10:07
The service issue message about problems with the Basic PAYE Tools (BPT) has been updated.

2025-03-28 15:13
The service issues section has been updated with information about problems downloading the latest Basic PAYE Tools version 25.0.

2024-04-30 09:30
The ‘problems launching version 24.0’ service issue has been removed.

2024-03-27 17:03
The problems launching version 24.0 section has been updated to provide details about installing version 24.1 which should resolve the issue.

2024-03-26 14:31
The service issues section has been updated with information about problems launching the latest BPT version 24.0.