Debt to the NHS: caseworker guidance
UK Visas and Immigration staff guidance on NHS debt.
- From:
- UK Visas and Immigration
- Published
- 1 December 2020
- Last updated
-
1419DecemberMarch20222026 — See all updates
Documents

Suitability: debt to the NHS caseworker guidance
PDF, 170242 KB, 20 pages
This file may not be suitable for users of assistive technology.
Request an accessible format.
If you use assistive technology (such as a screen reader) and need a
version of this document in a more accessible format, please email alternativeformats@homeoffice.gov.uk.
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Details
UK Visas and Immigration guidance for staff on when an application for entry clearance, permission to enter or permission to stay may be refused where an applicant has failed to pay charges under relevant NHS regulations.
A person is considered to have debt to the NHS (NHS debt) if a relevant NHS body has informed the Home Office that the applicant has failed to pay a charge to the NHS.
The burden of proof is on the Home Office to prove an NHS debt. The standard of proof is the balance of probabilities (which means it is more likely that not) but you must be able provide evidence of the debt if it is contested. You may need to seek further information from the relevant NHS body.
We
Updates areto aware this publicationpage
Published may1 haveDecember accessibility2020
Last issues.updated We19 areMarch reviewing2026
wehref="#full-history">+ canshow fixall these.
Readupdates
-
Updated ourto accessiblereflect documentsPart policy.
PublishedSuitability 1replacing DecemberPart 2020
Last9: updatedgrounds 14for Decemberrefusal 2022
+ showof allthe
Immigration updates
- Rules, and to add a section advising when an NHS debt record should be removed from Home Office systems.
-
Guidance has been updated to amend the list of immigration routes which the NHS debtor rule doesn't apply to and include information pertaining to the actions to take if confidential medical information has been passed to the Home Office. Guidance has been restructured to make the content clearer and simpler to read. The full list of changes can be found on page 3.
-
Suitability: debt to the NHS caseworker guidance
PDF, 170242 KB, 20 pages
This file may not be suitable for users of assistive technology.
Request an accessible format.
If you use assistive technology (such as a screen reader) and need a
version of this document in a more accessible format, please email alternativeformats@homeoffice.gov.uk.
Please tell us what format you need. It will help us if you say what assistive technology you use.
Details
UK Visas and Immigration guidance for staff on when an application for entry clearance, permission to enter or permission to stay may be refused where an applicant has failed to pay charges under relevant NHS regulations.
A person is considered to have debt to the NHS (NHS debt) if a relevant NHS body has informed the Home Office that the applicant has failed to pay a charge to the NHS.
The burden of proof is on the Home Office to prove an NHS debt. The standard of proof is the balance of probabilities (which means it is more likely that not) but you must be able provide evidence of the debt if it is contested. You may need to seek further information from the relevant NHS body.
We
Updates areto aware this publicationpage
Published may1 haveDecember accessibility2020
Last issues.updated We19 areMarch reviewing2026
wehref="#full-history">+ canshow fixall these.
Readupdates
-
Updated ourto accessiblereflect documentsPart policy.
Details
UK Visas and Immigration guidance for staff on when an application for entry clearance, permission to enter or permission to stay may be refused where an applicant has failed to pay charges under relevant NHS regulations.
A person is considered to have debt to the NHS (NHS debt) if a relevant NHS body has informed the Home Office that the applicant has failed to pay a charge to the NHS.
The burden of proof is on the Home Office to prove an NHS debt. The standard of proof is the balance of probabilities (which means it is more likely that not) but you must be able provide evidence of the debt if it is contested. You may need to seek further information from the relevant NHS body.
We
Updates areto aware this publicationpage
Readupdates
-
Updated
ourtoaccessiblereflectdocumentsPartpolicy.
- Rules, and to add a section advising when an NHS debt record should be removed from Home Office systems.
-
Guidance has been updated to amend the list of immigration routes which the NHS debtor rule doesn't apply to and include information pertaining to the actions to take if confidential medical information has been passed to the Home Office. Guidance has been restructured to make the content clearer and simpler to read. The full list of changes can be found on page 3.
Update history
2026-03-19 16:15
Updated to reflect Part Suitability replacing Part 9: grounds for refusal of the Immigration Rules, and to add a section advising when an NHS debt record should be removed from Home Office systems.
2022-12-14 11:38
Guidance has been updated to amend the list of immigration routes which the NHS debtor rule doesn’t apply to and include information pertaining to the actions to take if confidential medical information has been passed to the Home Office. Guidance has been restructured to make the content clearer and simpler to read. The full list of changes can be found on page 3.