Guidance on the use of remediation orders
Guidance for local authorities and fire and rescue services on the use remediation orders, a Building Safety Act 2022 enforcement power.
- From:
-
Ministry of Housing, Communities and Local Government and
Department for Levelling Up, Housing and Communities - Published
- 16 October 2023
- Last updated
- 31 March 2026 — See all updates
Applies to England
DLUHC’s inguidance youron the use of remediation orders provides a framework for any person considering making an application
Remediation orders were introduced under the Building Safety Act 2022 to supportensure yourthat case
The guidance describes the key stages in the remediation order process including information-gathering, pre-action correspondence, completing the application form and the Tribunal process.
1. Introduction
1.1 Purpose of this guidance:
Under the Building Safety Act 2022
Housing and Communities, the Homes and Communities Agency (Homes England) and any person with a legal or equitable interest in the relevant building or any part of it, including leaseholders. This guidancedocument explainsprovides whena framework for any person considering making an application for a remediation order.
Building owners are responsible for complying with their legal obligations to keep their buildings safe. The government expects local authorities and howfire and rescue authorities to applytake enforcement action against building owners who are stalling on remediation, including applying for anremediation orders where appropriate. In some situations, leaseholders may wish to make their own application for a remediation order.
A remediation order is made by the Property Chamber of the First-tier Tribunal to require a relevant landlord to remedy specified building safety defects. A relevant landlord is the company or individual who has an obligation under a lease of the building, or by virtue of an enactment, to repair and maintain those parts of the building in need of remediation. See section 2.2.2 for more information about relevant landlords.
Remediation orders can be made in respect of self-contained residential buildings that are at least 11 metres high or have at least five storeys and contain at least one relevant defect. A relevant defect is defined in the Building Safety Act
2022.Applications
are madeas toa thedefect First-tierthat Tribunalhas (Property
Chamber).arisen from anything that has been done (or not done), or anything used (or not used), in connection with relevant works, and causes a building safety risk. See section 2.2.3 for more information about relevant defects.
InThis document does not constitute legal advice. Interested persons should seek their own legal and expert advice when considering making an application for a remediation order and should not rely on this guidance,document.
1.2 ‘theLocal Act’authority meansand fire and rescue authority enforcement powers in residential buildings
In addition to their powers under the Building Safety Act 2022.2022, Alllocal otherauthorities lawsand fire and regulationsrescue authorities have enforcement powers under the Housing Act 2004 and the Regulatory Reform (Fire Safety) Order 2005, respectively, that can be used where safety requirements in residential buildings are givennot theirmet. fullIt titles.
Whois thisnot guidanceexpected that remediation orders are used in every enforcement situation. Local authorities and fire and rescue authorities should determine which piece of legislation is for
ThisThe guidancegovernment isencourages forlocal anyoneauthorities makingand orfire subjectand rescue authorities to work together to ensure they have an applicationeffective forpartnership working protocol and/or memorandum of understanding in place. Regular communication and collaboration should take place at both a strategic and operational level.
Having an effective partnership working protocol in place will enable local authorities and fire and rescue authorities to share information proactively, prioritise resources and coordinate enforcement activity under their respective regimes, on buildings that may require enforcement action. It will also allow local authorities and fire and rescue authorities to review and agree on policy and procedural matters regarding enforcement.
The government encourages local authorities and fire and rescue authorities to make use of their new power to bring remediation order,orders including:against building owners who are failing to progress remediation on their unsafe buildings.
-
residents
Itwilldependonthedetailsofthebuildingastowhetherthelocalauthorityorfireandrescueauthority,orboth,arebestplacedtotakeenforcementaction.Localarrangementsandprotocolswillvary.Bothauthoritiesshouldconsider,ideallyinconversationwithoneanother,whichlegislativeregimeandenforcementactionrouteislikelytobethemostappropriate,takingintoaccounttheindividualcircumstancesofeachcase.Whentakingenforcementaction,regulatorybodiesshouldmakesuretheyarefollowingtheRegulators’Code-aframeworkforhowregulatorsshouldengagewiththosetheyregulate. -
Resident
SeeManagementChapterCompanies4(RMCs)forotherusefuldocumentsoneffectivepartnershipworking. -
2.GuidetoremediationordersRight
ThisTochapterManagesets(RTM)outcompanieskeyinformationaboutremediationordersincludingkeydefinitions,pre-actioncorrespondence,theapplicationprocess,andtheTribunalprocess. -
Remediationorderswereintroducedtoensurethatessentialremediationworktoremedyrelevantdefectstakesplacewherelandlordsarenotfulfillingtheirlegalobligationstomaketheirbuildingssafe. -
owners
Aremediationorderallowsaninterestedperson(see2.1.1)toapplytothePropertyChamberoftheFirst-tierTribunalforanorderrequiringarelevantlandlordofarelevantbuildingtoremedyspecifiedrelevantdefectsbyaspecifiedtime. -
leaseholders
Ifarelevantlandlordhasfailedtoremedyarelevantdefect,orhasstalledremedialworks,aremediationordercanbeusedtocompelthemtofixtherelevantdefectswithinaspecifiedtime. -
2.1Keydefinitionsproperty
Thismanagementsectioncompaniessetsoutkeydefinitionsrelatingtoremediationorders. -
2.1.1Interestedpersonregulators
TheincludingBuildinglocalSafetyauthorities,Act2022andaccompanyingregulationsspecifythepartieswhocanapplyforaremediationorder,knownasinterestedpersons.Theseare:theBuilding Safety Regulator,RegulatorHomes(theEnglandHealthandSafetyExecutive)thelocalauthorityfortheareainwhichtherelevantbuilding(see2.1.3)issituatedthefire and rescue servicesauthorityfortheareainwhichtherelevantbuildingissituated-
anyone
aperson(companyorindividual)with a legal or equitable interest in therelevantbuilding(forexample,aresidentialleaseholder) theSecretaryofStateforLevellingUp,HousingandCommunities,underTheBuildingSafety(LeaseholderProtections)(Informationetc.)(England)Regulations2022theHomesandCommunitiesAgency(HomesEngland),underTheBuildingSafety(LeaseholderProtectionsetc.)(England)(Amendment)Regulations2023
2.1.2RelevantlandlordThis
Aguidanceremediationorderis notanlegalorderadvice.madeYouagainstshouldagetrelevantyourlandlordown(BuildinglegalSafetyandAct,technicalsectionadvice123).ifAyourelevantarelandlordconsideringisandefinedapplication.When
asa remediationlandlordorderundercanabeleasemadeofthebuildingoranypartofitwhoisrequired,undertheleaseorbyvirtueofenactment,torepairormaintainanythingrelatingtoarelevantdefect.Thisiscommonlyknownasarepairingobligation.A
Theremediationrelevantorderlandlordcanwillonlynotnecessarilybe madetheforfreeholder.Examplesofa relevant buildinglandlordincludeafreeholder,superiorlandlord(e.g.,headlessee)oramanagementcompanythat hasisatpartyleasttoonethelease.Therelevant defect.landlordisthepartywiththerepairingobligationforthatbuilding.Check
Inbuildingswithcomplexownershipstructures,theremightbemultipleentitieswithrepairingobligationsfordifferentpartsofthe buildingbuilding.isSeeasection2.2.2formoreinformationabouttherelevant buildinglandlord.2.1.3RelevantbuildingRemediationorderscanonlybemadeinrespectofrelevantbuildings(BuildingSafetyAct2022,section117).Thedefinitionofrelevantbuildingcontainsthreeelementsthatmustbetakentogetherfortherelevantbuildingstatustobeestablished.A relevant building isdefinedasabuildingin England and:that:-
is a self-contained building (or
ora self-contained part of a building)building -
contains at least 2 dwellings
-
is at least 11 metres high or has at least 5 storeys
Read
Ashowsetoutinsection117(4),abuilding heightisself-containedifitis measuredstructurallyindetached.DefinitionSection117(5)setsoutthatapartof ‘relevantabuilding’buildingmaybe‘self-contained’if:Check
thetherepartisconstitutesaverticaldivisionofthebuildingthepartcouldberedevelopedindependentlyoftherestofthebuildingtherelevant defect
servicesprovidedforoccupiersinthatpartareprovidedindependently,orcouldbeprovidedwithoutsignificantinterruptiontoservicesusedbyoccupiersintherestofthebuildingifworksarecarriedout.Relevantservicesmeansservicesprovidedbymeansofpipes,cablesorotherfixedinstallations.
Section 118(2) sets out that the height of the building is to be measured from ground level to the floor of the top storey. Any storeys below ground level are to be disregarded, and mezzanine floors are only counted as storeys if their internal floor area is at least half of the largest storey in the building above ground level.
2.1.4 Relevant defect
A relevant defect is defined in section 120 of the Building Safety Act as a defect that:
-
arises
hasarisenfrom workanythingthathasbeendone (or not done)done),or anything used (or not used)used),in connection with relevant works -
creates
causesa building safetyrisk.Abuildingsafetyrisk (toisarisktothesafetyofpeopleinoraboutthebuildingarisingfrom firethespreadoffire,or structuralthecollapse)collapseofthebuildingoranypartofit -
was
hasbeencreated in the relevant periodperiod,definedasthe30yearspriortotheleaseholderprotectionscomingintoforce(28 June 1992 to 27 June 2022) -
relates to construction,
atconversionleastoneofthefollowingtypesofworks(whicharereferredtoas‘relevantworks’):theconstructionorconversionofthebuilding,iftheconstructionwascompletedintherelevantperiod;- works
undertakenorcommissionedbyoronbehalfofa relevant landlord or management companycompany,iftheworkswerecompleted in the relevant periodperiod,oror; - works done
undertakenafter theendoftherelevant period to remedy a relevant defectdefect.
ExamplesWhere include:work has been done after the relevant period, and that work is faulty, resulting in the need for further work, then this would also be considered as relevant works.
So long as the above criteria are met, examples of relevant defects could include, but are not limited to:
-
unsafe cladding systems
-
flammable balconies and other external attachments
-
lack of compartmentation between flats
-
defective building foundations
CheckDefects thethat definitionhave ofarisen ‘relevantin defect’.
Checkconnection whowith the orderprovision canof beprofessional madeservices against
Aare remediationalso orderincluded isin madethe againstdefinition aof relevant landlord.defects Aaccording relevantto landlordsection is120(4). aThis landlordcould asinclude, statedfor inexample, aif leasean ofarchitect theor building (ordesigner partspecified inappropriate use of it)flammable whomaterials mustand repairthe orcontractor maintainfollowed anythingthose relatingdesigns.
2.2 Gathering information to thesupport relevanta defect.remediation order case
This section sets out the key areas where supporting information is oftenlikely calledto be required for a repairingremediation obligation.order case.
TheIt relevantis landlordthe willapplicant’s notresponsibility alwaysto begather theinformation freeholder.and Itbuild coulda becase for a managementremediation companyorder thatapplication. isThe partyinformation toin thethis lease.document Indoes somenot buildings,constitute morelegal thanadvice. oneWhere personpotential mayapplicants haveare repairingunsure obligationsabout forthe differentevidence partsgathering ofrequirements theand/or building.
Whatprocess, youthey needshould toseek provetheir inown yourlegal application
When presenting yourtheir case,case youto the First-tier Tribunal, applicants need to show that:
-
the building is a relevant building
(see2.1.3and2.2.1) -
the respondent
(thepersonagainstwhomtheremediationorderismade)totheorderisa relevant landlord(see2.1.2and2.2.2) -
there is
existsat least one relevant defect in the building(see2.1.4and2.2.3)
The tribunalFirst-tier Tribunal may also need to be presented with evidence to decide:determine:
-
what
theworkworksisrequiredneeded to fixremedytherelevantdefect(s)inquestion -
what
thetimescale isforreasonabledoingso
Gather
Local evidenceauthorities and fire and rescue authorities may wish to consider whether they already hold any information that could be used in support yourof case
It’stheir yourapplication responsibilityfor a remediation order, or if they can use any of their other statutory powers to gatherobtain evidencethis forinformation yourif application.they Thedo evidencenot youalready needhold dependsit. onEvidence thecan buildingalso andbe gathered as part of the defects.remediation order process.
ThisThe guidancefollowing issections notset legalout advice.the Youevidence shouldrequired getto yoursupport owna legalremediation andorder technicalapplication.
2.2.1 adviceRelevant ifbuilding
The youinformation arerequired consideringto anshow application.
Evidencethat a building is a relevant building will depend on the case. Whether the building is a relevant building
In will usually be a matter of fact and, in many casescases, thisis willunlikely to be straightforwardcontroversial (foror example,disputed confirmingby the respondent. Potential applicants should be able to confirm how many storeys are in the building, and numberthat ofit dwellings).
Evidencehas couldat include:least two dwellings, by conducting a visual inspection.
-
a
Documentationfirethatriskmayappraisalprovideofappropriateexternalevidencewallsthat(FRAEW) -
a
thefirebuildingriskmeetsassessment -
therequirementsincludes,butisnotlimitedto,photographsofthebuildingshowing the number of storeys -
storeys,a Land Registry title plan -
planning
plan,documentsrelatingtoplanningapplications,afireriskassessment,orafireriskappraisalofexternalwalls(FRAEW).
Evidence2.2.2 Relevant landlord
A relevant landlord is defined as a landlord who has an obligation to repair or maintain the respondentbuilding. This is commonly known as a relevantrepairing landlordobligation.
CheckLeases of flats in the building should set out where the repairing obligation inlies. theFor lease.example, Itthe mayobligation sitcould lie with the freeholder, head leseelessee, or a management company. YouHowever, this may not be the complete answer and there may be other agreements, or documents, relating to the building which will also need to be reviewed to check otherthe agreementsposition. orThe documents.
Evidenceidentity couldof include:
-
the lease
currentpartywillalsoneedtobeconfirmed,andinsomecircumstancestherepairingobligationmayrestwithanumberofparties,andallofthesewillneedtobeidentified. -
DocumentationsuchasLand Registry title registers -
UndertheBuildingSafety(LeaseholderProtections)(England)Regulations2022,alandlordmustprovideacertificatetoaleaseholderinaseriesofinstances,includingwheretheywanttopassonpartofthecostofremediationtoleaseholders.Thecertificatemustcontaininformationaboutthecurrentlandlordunderthelease,atthetimethecertificatewasprovided,andanyworkundertakenonrelevantdefectssince28June2017.Theinformationwillneedtobecheckedtoconfirmitisaccurateanduptodate.
Evidence2.2.3 thereRelevant defect
The types of evidence required to show that the defect is a relevant defect will depend on the case.
Potential applicants may need technical advice to establish what evidence will be required to prove that the building has at least one relevant defect.
At the initial application stagestage, youapplicants must identifybe able to show that there exists at least one relevant defect in the relevant building and describeprovide itdetails inof this within the BSA1 form.
Evidenceform. couldThe include:BSA1 form is the form that is submitted to the First-tier Tribunal to apply for a remediation order.
-
Documentationsuchasa surveyor’s report or other technical reports -
reports,a fire risk assessmentassessment,aFRAEW,or FRAEW -
information
thefromcontentsofa landlord’s certificatemaybeappropriatetoevidencetherelevantdefect.Forexample,asurveyor’sreportdescribingtheconditionofthebuilding,togetherwiththesurveyor’sopiniononwhetherthisamountstoarelevantdefect,maybeappropriateevidencetosupportanapplication. -
Youcanalsousenotices or reports issuedbylocalauthoritiesorfireandrescueauthoritiesunder the Housing Act 2004 orandthe Regulatory Reform (Fire Safety) Order 20052005.ItwillultimatelybeattheFirst-tierTribunal’sdiscretionwhatevidence,fromtheinformationprovided,theyconsiderwhenmakingtheirdecision.
IfWhilst applicants only need to identify at least one relevant defect at the application stage, by the date of the final Tribunal hearing, the First-Tier Tribunal will require detailed evidence of the specified relevant defect(s) to support the Tribunal in deciding whether to make an order, and the contents of that order, requiring those specified relevant defects to be remediated by a specified time.
In circumstances where, at initial application stage, the existence of some relevant defects may be known but the full extent of relevant defects ismay not known,be, youthe mayapplicant proposecould consider proposing in yourtheir application form (see Chapter 2.4) that establishing a full list of relevant defects and remedial work required is factored into the tribunalTribunal process.process (see Chapter 2.5).
2.3 Pre-action correspondence
This (beforesection yousets apply)
Beforeout applying,information it’sabout expectedwhat thatmay yoube sendincluded ain letterpre-action correspondence. Pre-action correspondence is the communication exchanged between the parties before makingan aapplication claimis made to the respondent,First-tier asTribunal. It is an expected part of the pre-action correspondence,process givingthat thema anletter opportunitybefore claim is sent to resolvethe respondent before the case.
Youapplicant shouldsends seektheir legalremediation adviceorder aboutapplication to the contentFirst-tier andTribunal. strategyThe forrespondent pre-actionmay correspondence.choose to respond to the letter before claim.
Pre-actionA correspondenceletter can:before claim has multiple purposes:
-
notify
itnotifiesthe respondent about the potential claim -
ask
itthemayrespondentseekactionto takebeactiontakenbytherespondent -
request
itormayshareand/oritmayrequestrelevant documents -
clarify
itthemayscoperesultofintheissues betweenthepartiesbeingnarrowed,whichshouldshortentheprocedurebeforetheTribunalandsavebothpartiescosts -
itmayproposethepartiesconsideralternative dispute resolutionwhich,ifsuccessful,mayavoidtheneedtogototheTribunal,and/or -
itcanset acleartimetable fortherespondenttorespond,withtheprovisionthatiftherespondentdoesnotprovidea response -
save
response,thepotential costsapplicantformaybothissuepartiesproceedingswithoutfurthernotice
IfThe respondent may choose to respond to the respondentletter agreesbefore claim and may agree with somethe points,applicant’s itstatements. For example, they may agree that they are the relevant landlord, and / or may be prepared to agree the extent of the relevant defects, and this agreement could be used in support yourof any application, showingto mattersshow thatthese matters are not in dispute.dispute between the parties.
Apply
The response to the letter before claim is likely to determine the potential applicant’s next steps. The next steps in the process will depend on the details of the case.
Pre-action correspondence is beneficial for various reasons. It offers a remediationpossibility orderfor parties to resolve the case or narrow the issues in dispute without the need for litigation, which should ultimately be a last resort. Applicants may also use pre-action correspondence to establish certain facts by seeking out or sharing documents.
IfIt should be noted that the mattercontents isof notthe resolvedpre-action throughcorrespondence will differ depending on the circumstances of the case and the strategy being adopted by the applicant.
Applicants should seek their own legal advice about the content and strategy for pre-action correspondence.
2.4 The remediation order application
Depending on the outcome of the pre-action correspondence, youthe canapplicant applymay decide that a remediation order application to the First-tierFirst-Tier Tribunal.Tribunal is required. This section sets out the next steps in the remediation order application process, once the pre-application process is complete.
What
The yourBuilding Safety (Leaseholder Protections) (Information etc.) (England) Regulations 2022 make clear there are four formal requirements that a remediation order application must include
and will be requested in the BSA1 application form. The application for the remediation order must:
-
state it is an application under section 123 of the
BuildingSafetyAct -
identify the building
towhichtheapplicationrelates -
identify the defect(s)
defectsyoutowanttheitbuildingtoforcoverwhicharemediationorderissought -
identify the relevant landlord you
whichbelievetheapplicantconsidersis responsibleforrepairingormaintaininganythingrelatingtotherelevantdefects -
IncludeEvidence supporting evidencean application for a remediation order should show that the criteria set out above are met.
Step
There 1:are Completethree andparts submitto applying for a remediation order, two of which are optional and/or at the discretion of the First-Tier Tribunal:
completingtheBSA1application formYou must
(seesubmit2.4.1).Thisstepisrequired.submittingabundleofdocuments(see2.4.2).ThisstepisoptionalunlessrequestedbytheFirst-tierTribunal.submittingaStatementofCase(see2.4.3).ThisstepisoptionalunlessrequestedbytheFirst-tierTribunal.
2.4.1 BSA1 application form
The BSA1 application form needs to startbe submitted to the First-tier Tribunal to begin the remediation order process.
Send itThe form will need to be submitted to the tribunalTribunal regionalRegional officeOffice that is responsible for the area wherein which the relevant building is locatedlocated. (addressesApplicants arecan find the addresses of Tribunal Regional Offices in the formAnnex annex).of the BSA1 application form.
The BSA1 form asks for:for the following information:
-
your
detailsinformationof(name,theapplicant theaddress andofcontactthedetails)subjectproperty(i.e.,therelevantbuildingtowhichtheapplicationrelates)-
why
ayoubriefaredescriptionoftherelevantbuildingandtheapplicant’sconnectionwiththeproperty(i.e.,theidentityoftheapplicant,whomustbean interested personperson) -
detailsofthe buildingrelevantaddresslandlord(includingname,address,and basiccontactdescriptiondetails) -
details
defectsoftothebuildingforwhicharemediationorderissought(atleastonerelevant landlorddefectwillneedtobespecified) -
reasons for your
theapplication(e.g.,theissuesindispute) -
details of the order sought
(i.e.,whatitisthattheapplicantwantstherespondenttodo) -
whetherthereareanyotherexistingapplicationsinvolvingthe relevantsamedefect(s)landlordorpropertymentionedintheapplication -
hearing
whetherpreferencestheapplicantwouldbecontentwithapaperdeterminationiftheTribunalthinksitappropriate(meaningthatyourapplicationisdealtwithentirelyonthebasisofwrittenrepresentations,withouttheneedforpartiestoattendahearingandmakeoralrepresentations) - availability
(e.g.,anydatestheapplicantwillnotbeavailablefor,orshouldbeavoidedfortheconvenienceofanywitnessesorexpertsthatmaybecalledupon) whetherthereareanyrequirementsrequiredfortheapplicantorpersonsattendingthehearing-
a statement of truth
(e.g.,applicantsmustsignthattheybelievethefactsstatedintheformaretrue)
Step
Much 2:of Providethe supportingabove documentsmay (optional)have been set out and/or shared as part of the pre-action correspondence process, specifically information showing that the case is eligible for a remediation order as the application is against a relevant landlord in respect of a relevant building with at least one relevant defect.
TheApplicants tribunalmay consider whether there are any third parties that may askbe youable to provide documentsadditional information to support yourtheir case.
This Third parties could include:include current or former leaseholders.
-
2.4.2Submittinga‘bundle’title
FollowingthereceiptoftheBSA1application,theapplicantmaybeaskedbytheFirst-tierTribunaltoprovideanumberofdocuments,whicharereferredtoasa‘bundle’.Thebundlewillconsistofdocuments -
thatwillbeusedtosupportthecaseforaremediationorder.TheTribunalwillinformtheapplicantastowhichdocumentsarerequired.ThetypesofdocumentsrequestedbytheTribunalwilldependonthedetailsofthecasebutmayincludetitledocuments,asample lease -
andanycommissioned reports identifyingwhichidentifytherelevant defectsdefects.
Step
It 3:should Providebe anoted statementthat, if the applicant sends key documents with their BSA1 application, then this step may not be required. The types of casedocuments (optional)requested will depend on the details of the case.
2.4.3 Statement of Case
TheAn tribunalapplicant, maywhilst directnot youobliged to, may wish to providesend a statementStatement of case,Case whichalongside usuallythe setsBSA1 out:form. A Statement of Case consists of a document, or multiple documents, that set out the facts of an applicant’s case. It enables the applicant to provide additional detail to their case.
A Statement of Case would typically include:
-
detailsabouthow the eligibilityrelevantcriteria areforaremediationorderhavebeenmet(e.g.,thatthereisarelevantbuilding,therespondentistherelevantlandlord,andthereexistsatleastonerelevantdefect) -
what
brief(ifdetailsanything)ofhappenedtheresponsefromtherespondentat pre-action stage(ifany) -
why an
aremediationorder isapplicationneededhasbeennecessary -
additionalevidence aboutrelatingthetorelevantdefects, requiredremedialworksworks,and athereasonablespecifiedcompletiontimedatetocompletetheworks
YouIf cana alsoStatement includeof relevantCase evidenceis fromnot thirdissued parties,alongside suchthe asBSA1 currentform, orthen formerthe leaseholders.First-tier Tribunal may request that a Statement of Case is lodged by the applicant during the Tribunal process.
What2.5 happensThe afterTribunal youprocess
This applysection sets out the stages that an applicant may expect to follow, once the First-tier Tribunal has received the remediation order application and considered the case.
Applicants should seek their own legal advice during the Tribunal process.
The tribunalFirst-tier controlsTribunal has wide powers as to the processmanagement andof the Tribunal process. However, the remediation order process may useinvolve the following indicative stages:
iftheapplicanthasnotdonesoalready,directions(instructionsissuedbytheTribunalwhichbindbothparties)fortheapplicanttoproducea rangeStatementofCasedirectionsfortherespondenttoproduceaStatementofCaseinresponsetotheapplication(see2.5.1below)acase management powers.hearing(see2.5.2)afinalhearing(see2.5.3)thatwilltakeplacebeforearemediationorderismade,unlessthepartieshaveindicatedand/oragreedthattheywillbecontentwithapaperdeterminationandtheFirst-tierTribunalthinksitappropriate
The stepstimescale belowof arethe typicalTribunal butprocess will varydepend on the case and will be presided over by case.a Tribunal Judge. In some cases, it may be that multiple case management hearings are required before a final hearing takes place.
2.5.1 Respondent’s statementStatement of case
TheAs tribunalset out in 2.4.3, the applicant can choose to provide a Statement of Case alongside the BSA1 form at the application stage or the Tribunal may direct the applicant to provide one as part of the Tribunal process.
Following receipt of the applicant’s Statement of Case, the First-tier Tribunal may exercise its case management powers during the Tribunal process and direct the respondent to provide atheir statementown Statement of case,Case including:that addresses the following:
-
their
anygrounds of oppositioninrelationtotheapplication -
whether
ifthey disputebelievethe eligibilityqualifyingcriteriaarenotmet(e.g.,ifthelandlordisnotarelevantlandlord,thebuildingisnotarelevantbuildingorthedefectinquestionisnotarelevantdefect) -
what
ifdefects they saybelievedothereorareanyrelevantdefectsthatdorequireremediation,andtheirreasonsfornot needremediatingremediationthosedefects -
whether they agree
believeon the scope oftherelevantdefectsshouldbewiderormorenarrow,and the/timetableor whethertheyagreewiththespecifiedperiodfortheremedialworkstobeundertaken
IfIt youis canexpected didthat notthe provideFirst-Tier aTribunal statementwill ofhold a case duringmanagement yourhearing application,at a reasonable period after the tribunalStatement mayof askCase youhas tobeen submitsubmitted, oneif afterthe yourespondent apply.has been directed to complete one.
2.5.2 Case management hearings
A case management hearing is where the Tribunal Judge decides the next steps in the process. The Tribunal Judge will make directions (i.e., instructions to the relevant parties on how they are to prepare the case) setting out how the case will progress and what actions the parties are required to take and when. The Tribunal may give a direction at any time, including a direction amending, suspending, or setting aside an earlier direction.
The tribunalnumber of case management hearings and directions issued by the Tribunal Judge will differ depending on the details of the case. It may holdbe that only one orcase management hearing is required. For more complex cases, multiple case management hearings tomay setbe directionsrequired.
The oncase nextmanagement stepshearing andis alikely timetable,to including:consist of the following stages:
- document
thesearchesTribunalJudgewilllistentooralsubmissionsfrombothpartiesand disclosureidentify(includingthedocumentsissuesthatindispute whereappropriate,theTribunalJudgewillinformbothpartiesabouttheavailabilityofalternativedisputeresolutionprocedures.Ifthealternativedisputeresolutioniscompatiblewiththeoverridingobjective,andthepartieswishtoproceedwiththisroute,theFirst-tierTribunalmay notseektofacilitatetheuseofthisprocedureaproceduraltimetableislaidoutsettingoutthedirectionsthatthepartiesmustfollow
The supportprocedural yourtimetable case)may include all or some of the following directions:
-
exchange
thepartiestocarryoutareasonablesearchfordocumentsanddisclosecopiestotheotherparty.Theseareusuallydocumentswhicharerelevanttotheissuesintheapplicationandincludenotonlydocumentswhicheachpartyintendstorelyon,butalsodocumentsthatmayadverselyaffecttheircase.Disclosureof witnessdocumentsstatementsisthereforenotlimitedtodocumentswhicharehelpfultoaparty’scase.Applicantsshouldnotethatelectronicandthird-partycommunicationsmayalsobedisclosable. -
how
expertsmaybeappointedbytheTribunaltogiveevidenceinrelationtotherelevantdefects,thescopeofremediationworksrequiredandthetimescales(itwilldependontheparticularcaseandwhat,ifany,expert evidence will be handledpermitted).FortheTribunaltomakeasufficientlyclearandpreciseorder,theywillneedinformationabouttheworksrequiredtoremedytherelevantdefect.TheworksrequiredwillbesetoutbytheTribunalintheremediationorderandwillbecasedependent.Bythedateofthefinalhearing,theTribunalwillrequireevidenceastotheworksrequiredtoremedytherelevantdefects,althoughtheymaynotrequiretheapplicanttoproposeadetailedscheduleofworks.Typesofevidenceneededtoshowtheworksrequiredtoremedytherelevantdefectwillalsodifferdependingonthecase. atimetableforexchangeofwitnessstatements.
It should be noted that the First-tier Tribunal has the following powers under The Tribunal Procedure (First-tier Tribunal) (Property Chamber) Rules 2013:
Rule20setsoutthattheFirst-tierTribunalcanorderanypersontoproduceanydocumentsinthatparticularperson’spossessionorcontrolwhichrelatetoanyissueintheproceedings-
whether
Rulealternative6disputesetsresolutionoutthattheTribunalcanpermitorrequireapartyoranotherpersontoprovideorproducedocuments,informationorsubmissionstotheTribunaland/oraparty underRule21,theTribunalcaninspecttheland,propertyorpremiseswhichisthesubjectoftheapplication,providingthatitobtainsallappropriateconsentstoitsrequestforentry
TheIt tribunalis mayat alsothe inspectFirst-tier Tribunal’s discretion to exercise the buildingabove (subjectpowers toand consents).this decision will depend on the specifics of each case.
2.5.3 Final hearing
MostAt hearingsthe arefinal publichearing, (withthe exceptionsTribunal setJudge outwill inreview the tribunalevidence rules).and make a decision. Subject to certain exceptions, the Tribunal must hold a hearing before making a decision that brings proceedings to a close.
AtThe First-tier Tribunal may make a decision without a hearing if either or all parties involved agree, or if the Tribunal gives notice to the parties involved and no party objects to the proceeding. See Rule 31 of The Tribunal Procedure (First-tier Tribunal) (Property Chamber) Rules 2013 for more information about decisions with or without a hearing.
During the final hearing, each party will present and summarise their case. The applicant will need to set out why a remediation order is required and the tribunalterms of the order it seeks. The respondent is likely to set out why it opposes the order sought. It may be that witnesses will hearbe fromrequired bothto parties,give consideroral expertevidence at the hearing (this will normally be during the case management hearing).
As set out in Rule 33(1) of The Tribunal Procedure (First-tier Tribunal) (Property Chamber) Rules 2013, subject to some exceptions, all hearings must be held in public. See Rule 33(1) for information about the exceptions.
The final hearing may include the following events:
theapplicantortheirrepresentativemaybeginthehearingbysummarisingthequestionstheTribunalhastodecideontheapplicant’switnessesmaybecalledinturntogiveevidenceonoathoraffirmation:usually,eachwitnessisaskedtogivetheirname,addressandtoconfirmthecontentsoftheirstatementistruetherespondentortheirrepresentativemaythencross-examinethewitnessaboutthecontentsoftheirstatement,andiftheapplicantortheirrepresentativehasanyquestionsforthewitnesswhicharisefromthecross-examination,theycanask questions.themoncecross-examinationhasfinished.
therespondent’switnessesmaythenbecalledtogiveevidence.The decisionprocedureissimilartothatoftheapplicant.Theapplicantortheirrepresentativemaycross-examineand enforcementtherespondentortheirrepresentativemayaskfurtherquestionsifpermittedtherespondentortheirrepresentativewillputforwardtheircase,referringtotheevidencethathasbeengiventheapplicantortheirrepresentativedoesthesameexpertswillgiveevidencetheTribunalJudgemayaskquestionsatanytime
2.5.4 The tribunaldecision
In judgesome cases, the Judge may give an oral decision at a hearing. They may also provide detailed reasons for the hearingdecision butat willthe oftensame issuetime. aIn writtenmost cases, however, the Tribunal will make a decision after the hearing, with reasons.the reasons for the decision set out in writing and sent to all parties involved.
AThe Building Safety Act 2022 makes clear that a First-tier Tribunal decision (othermade under or in connection with a remediation order, other than onea decision ordering the payment of a sum)sum, canwill be enforcedenforceable with the permission of the County Court. Proceedings will function in the same way as under orders of that Court.
2.5.5 Costs
RemediationIn orderthe proceedingscase areof generallyremediation ‘costorders, neutral’.the ThisFirst-tier meansTribunal eachprocess partyis payscost itsneutral, meaning that parties will have to bear their own legalcosts. costs,Schedule regardless8 of the outcome.Building TheSafety Act 2022 also prevents legal costs incurred inas fixinga result of a relevant defect being passed toonto qualifying leaseholders. This includes costs relating to legal advice and tribunal proceedings, in respect of the remediation order process.
Remediation
At present, there are no application or hearing fees for any of The Building Safety Act 2022 cases.
It should also be noted that under Rule 13 of The Tribunal Procedure (First-tier Tribunal) (Property Chamber) Rules 2013, the First-tier Tribunal may make an order in respect of costs if a person has acted unreasonably in bringing, defending or conducting proceedings. Guidance from HM Courts & Tribunal Service on what costs and leaseholderexpenses protectionsmay (whatbe applicantsrecoverable in the First-tier Tribunal makes clear that, to make such an order under Rule 13, the Tribunal must be satisfied that the conduct of the party is unreasonable.
Interested persons who are considering applying for a remediation order should consider)seek their own legal advice throughout the process and should not rely on the information provided in this document.
3. Remedial cost liabilities associated with relevant defects
When
Potential applicants should consider and familiarise themselves with the Building Safety Act 2022’s leaseholder protections, which may alter liabilities for remediation costs, when deciding whether to apply for a remediation order and against whom,whom. youThis shouldchapter seeksets legalout advicewhere toliabilities understandfor theremediation leaseholdercosts protectionsassociated with relevant defects and works required under remediation orders may sit under the Act,Building asSafety theseAct may2022. alterThis liabilitiesincludes the position for right-to-manage companies (RTMs) and resident management companies (RMCs) in relation to cost liabilities and remediation costs.orders.
3.1 Leaseholder protections under the Building Safety Act 2022
LeaseholderThe Building Safety Act 2022 protects leaseholders by limiting, or preventing altogether, the costs that can be passed through the service charge to qualifying leaseholders in connection with historical building safety defects (relevant defects). Statutory protections for leaseholders are provided for under:
Sections
sections116 to-125ofand Schedule 8totheBuildingSafetyAct2022.TheseprovisionscameintoforceinJune2022.Twofurthersetsofregulations,the Act,BuildingSafety(LeaseholderProtections)(England)Regulations2022and amendingtheleaseholderBuildingprotectionSafetyregulations,(LeaseholderProtections)(informationetc.)(England)Regulations2022,limitcameorintopreventforcecostsinbeingJulypassed2022throughtomakeadditionalprovisionsrelatingtoleaseholderprotectionsunderthe serviceBuildingchargeSafetyAct2022.amendingregulationsthatcameintoforceinFebruary2023to qualifyingamendleaseholdersthedefinitionof“associatedpersons”intheBuildingSafety(LeaseholderProtections)(England)Regulations2022for historicalthebuildingpurposesafetyofdefects.calculatingthecontributionconditionamendingregulationsthatcameintoforceon5August2023toclarifytheleaseholderprotectionregulations
Under the Building Safety Act’s statutory leaseholder protections,protections (Schedule 8), remediation costs cannot be passed on to leaseholders, subject to certain exceptions. Where the landlord is not responsible for the relevant defects in the building, and does not have a net wealth of at least £2 million per relevant building (known as the contribution condition, they may be able to recoup a capped contribution from qualifying leaseholders. Any costs which cannot be recovered from leaseholders,leaseholders they must be met by the landlord. Landlords who refuse to meet their financial liabilities under the Act and Regulations are acting unlawfully.
Right
See ToChapter Manage4 (RTM)for companiesuseful documents on the regulations and residentremediation managementcosts companiesin (RMCs)relation to leaseholders.
3.2 RTMs and RMCs: Repairing obligations
AnRTMs and RMCs are typically leaseholder-run entities that are responsible for the management of their building. RMCs are usually party to the lease (along with the landlord and the leaseholder), but an RTM company is formed by leaseholders and the right to takemanage overis buildingacquired management.by Anthem RMCexercising istheir usuallystatutory partyright to thetake leaseover (withmanagement landlordof anda leaseholder).building. In some cases, repairing obligations may lie with the RMC.
IfAs anset RMCout hasin theChapter repairing2.1.2, obligation,a itrelevant maylandlord against whom a remediation order can be sought, is a party who has a repairing obligation under the lease for the relevant landlord.building. Enforcement actionaction, (includingincluding application for a remediation orderorder, application)can maytherefore be taken against it.RMCs Youif shouldrepairing considerobligations gettinglie legalwith advicethem. beforeHowever, if a prospective applicant is considering applying for a remediation order against an RMC.RMC, it is recommended that legal advice should be sought.
3.3 RTMs and RMCs: Liability for costs
EvenUnder regulations and the Building Safety Act’s Schedule 8, any costs (which would otherwise be lawfully recoverable as service charge) above the contribution caps which cannot be recovered from leaseholders, are to be met by building owners. Find out more at Leaseholder contribution caps - GOV.UK (www.gov.uk).
This cost liability applies equally at buildings where there is an RTM or an RMC haswith a repairing obligation,obligation in place. While the liabilityrepairing forobligation costsmay thatlie cannotwith bethe recoveredRMC, the liability to meet costs not recoverable from leaseholders sitslies with the building owner,owner. RTMs and RMCs are not theliable RTMfor orcosts RMC.not RTMsrecoverable from leaseholders and RMCsare mustrequired to recover thosethese costs from building owners. This is provided for under regulations 3(3), 4(2) and 5(7) of the buildingBuilding owner.Safety (Leaseholder Protections) (Information etc.) (England) Regulations 2022.
Remediation
The contributionlandlord, ordersnamed manager, RTM or RMC must give notice to landlords or building owners of their liability to pay for relevant measures in relation to a relevant defect under the Building Safety (Leaseholder Protections) (Information etc.) (England) Regulations 2022. The landlord or building owner must then pay the RMC or RTM the amount for which they are liable.
Section 124 of the Building Safety Act 2022 introduced an additional civil remedy known as a remediation contribution orders.order. TheseShould a landlord or building owner refuse to meet their cost liabilities under the Act and Regulations, an application for a remediation contribution order can be usedmade towith recoverthe intention of recovering costs incurredincurred, (oror to be incurred)incurred, in remedying relevant defectsdefects. whereFurther aguidance currenton orremediation formercontribution landlord,orders developerwill be published in due course.
If those landlords or associatedbuilding entityowners refusesrefuse to meet their liabilities.
Othercost enforcementliabilities optionsassociated forwith regulators
Localrelevant authoritiesmeasures andfollowing fireservice andof rescuethe authoritiesappropriate alsonotice, haveor powersfail under:
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toappealthe Housingnotice,Actthen2004 -
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Ato remediationrecover orderthese willsums. notA berelevant appropriatemeasure is defined in everySchedule case.8 Regulatorsof shouldthe decideBuilding whichSafety legalAct route2022 a measure, in relation to usea basedrelevant ondefect, taken to remedy the circumstances,relevant anddefect, workor togetherfor locallythe wherepurpose needed.of preventing a relevant risk from materialising, or reducing the severity of any incident resulting from a relevant risk materialising.
4. Relevant documents
RegulatorsThe shoulddocuments alsolisted followbelow are referenced in the Regulators’guidance Code.
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