Change description : 2026-06-11 10:45:00: Updated 7 ambassador biographies with new appointments for built environment, countryside, heritage, recruitment, sports and physical activity, technology and web accessibility, and tourism. [Guidance and regulation]
Disability and Access Ambassadors are senior business leaders. They drive improvements in the accessibility and quality of services and facilities in their sector for disabled people, helping to ensure businesses are doing all they can to support disabled customers. The roles are voluntary. They serve for up to 3 years, and are managed by the Disability Unit (part of the Office for Equality and Opportunity).
The Ambassadors cover the following private sector industries:
advertising
arts and culture
aviation
banking
built environment
buses
countryside
creative industries
energy
heritage
hospitality (pubs and restaurants)
housing (private)
insurance
rail travel
recruitment
retail
sports and physical activity
technology and web accessibility
tourism
universities
The Rt Hon Sir Stephen Timms MP, Minister for Social Security and Disability said:
I am very pleased to be working with this impressive group of senior leaders, whose expertise and enthusiasm engenders positive changes in accessibility for disabled people. They are really supporting the government in this important work. They are generous with their time and support. The Disability and Access Ambassadors help us to improve all disabled people’s lives, by using their experience and insight throughout their sectors, and supporting the changes in accessibility we want to see across a wide range of private sector industries.
Updated the names and biographies for 9 Disability and Access Ambassadors following their recent appointment. The new ambassadors are in the arts and culture, aviation, banking, buses and coaches, energy, hospitality, housing, insurance, and universities sectors.
11 December 2024
Removed statement and image for Mims Davies and replaced with those for Sir Stephen Timms. Removed ambassadors Caroline Eglington and Ben Horner and replaced with Alison Smith and Elisabeth Wooller.
11 April 2024
There is a new Disability and Access Ambassador for the advertising industry, Josh Bullmore. His biography replaces that of Michael Alhadeff, the previous ambassador for advertising.
28 February 2024
Replaced foreword and image of Tom Pursglove MP with Mims Davies MP.
21 March 2023
Updated ambassador for creative industries. Replaced image and quote of Chloe Smith with Tom Pursglove.
29 July 2022
Replaced ambassadors for advertising, built environment, countryside and retail with new appointees. Added an ambassador for a new sector (heritage).
21 June 2022
Replaced Kathryn Townsend’s title and profile with updated text.