Using home retrofit scheme data to manage fraudfraud, error and error:non-compliance: privacy notice
How DESNZ will use your personal data collected through energy efficiency and low carbon schemes, and what your rights are.
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We process personal data collected for the detection and prevention of fraud, error and non-compliance, when you participate in energy efficiency and low carbon heat schemes.
Privacy notices explain what we do with your data and how to contact us with any questions.
Updates to this page
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Updated recipients list to include housing associations, Combined Local Authorities and Mayoral Strategic Authorities. Combined authorities are a legal body formed by a group of 2 or more councils to collaborate and make a collective decision across council boundaries.
Update history
2026-06-11 14:54
Privacy notice updated to include providers of DESNZ backed retrofit loans.
2025-06-23 11:10
Updated recipients list to include housing associations, Combined Local Authorities and Mayoral Strategic Authorities. Combined authorities are a legal body formed by a group of 2 or more councils to collaborate and make a collective decision across council boundaries.
2025-03-18 17:47
Privacy notice updated to include information on how data will be used for conducting other activities such as linking and controls testing, monitoring and evaluation purposes.
2024-12-10 14:42
Updated the privacy notice to include information on how data will be stored on DESNZ’s IT infrastructure provided by our data processors. Processing also includes data from schemes administered by DESNZ predecessors.
2024-11-15 11:34
Updates made to the privacy notice to include information on how data will be used for assurance audit and counter-fraud activities. It also includes provision for DESNZ to share personal data with devolved administrators, local authorities’ delivery partners, accreditation bodies and relevant teams within the department.
2024-07-05 12:00
First published.