Guidance

Ofqual complaints procedure guidance

Documents with information on complaining to Ofqual about an issue with a regulated qualification or awarding organisation and making a complaint about Ofqual.

From:
Ofqual
Published
16 April 2025
Last updated
19 June 2026 — See all updates

Applies to England

Documents

Complaints to Ofqual

Ref: Ofqual/25/7215/1

HTML

Complaints about Ofqual

Ref: Ofqual/25/7215/2

HTML

Details

This page contains accessible documents with information on how to complain to Ofqual about an issue with a regulated qualification or awarding organisation and how to make a complaint about Ofqual.

We want all users of organisations and qualifications we regulate to receive a good service and to have things put right when they go wrong.

For more information, see Ofqual’s complaints procedure.

Updates to this page

Published 16 April 2025
Last updated 19 June 2026 — Show all updates

  1. Added details about how someone can complain if they are unhappy at the way personal data has been handled.

  2. First published.

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