Guidance
Data protection: caseworker guidance
This guidance tells HM Passport Office staff about the Data Protection Act 2018.
Documents
Details
This guidance tells HM Passport Office staff about the Data Protection Act 2018, including how and why we must protect customer data and how customers can request data we hold about them.
Updates to this page
Published 9 June 2025
Last updated 30 July 2026
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'Data we must protect and how to do it': section updated to tell examiners to delete their browser history every night to prevent customer information being saved.
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First published.
Update history
2026-07-30 13:53
‘Data we must protect and how to do it’: section updated to tell examiners to delete their browser history every night to prevent customer information being saved.
2025-06-09 16:09
First published.