Manage asylum claim
Service for immigration advisers to download and upload files relating to asylum claims.
If you’re an immigration adviser, you can use this service to download and upload files relating to asylum claims you’re working on.
Paralegals and administrative support staff can also use this service.
You can continue to manage asylum claims through email and post.
You cannot use this service to claim asylum. Read how to claim asylum in the UK.
Using the service for the first time
You need to get an invite before you can create an account.
Getting an invite
If you’re an immigration adviser, email a letter of authority to asylumcentralcommunicationshub@homeoffice.gov.uk. Say that you want to use ‘Manage asylum claim’ and give your Immigration Advice Authority (IAA) registration number.
You cannot get information about individual asylum claims through this email address.
If you’re a paralegal or member of support staff who works on asylum cases, an immigration adviser in your organisation with an account can create an account for you.
Creating your account
You’ll need to:
- use your work email address
- create a password
Updates to this page
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Updated as the service can now be used to upload documents.
-
First published.
Update history
2026-08-12 13:39
Updated as the service can now be used to upload documents.
2025-05-01 11:21
First published.