Communicating with parents about school attendance
Information and resources to help schools communicate well with parents and carers to support improved attendance.
Applies to England
Documents
Details
ThisThe guide for schools on communicating with parents about attendance includes:
new insights into attendance communications that work (and those that do not)
practical suggestions about how, what and when to communicate
- resources to share with
parents,parents and carers, including: - ready-to-use:
- letter and text message templates
- phone call scripts
- content on attendance topics
Inspirational and instructive videos are also available. The leaders of 8 attendance and behaviour hub schools share their successful approaches to engaging and communicating with parents to improve attendance.
The back-to-school reset guide, by psychologist Dr Martha Deiros Collado, offers advice to share with parents and carers on:
- building excitement together
- focusing on facts rather than predictions
- building independence through simple choices
- easing back into school-time routine early
- helping the new routine to feel familiar
- making goodbyes easier
- addressing anxieties ahead of time
- allowing time to unwind after school
Updates to this page
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Added 'The back-to-school reset guide'.
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First published.
Update history
2026-08-19 12:37
Added ‘The back-to-school reset guide’.
2026-06-09 09:30
First published.