Change of https://www.gov.uk/government/publications/communicating-with-parents-about-school-attendance

Change description : 2026-08-19 12:37:00: Added ‘The back-to-school reset guide’. [Guidance and regulation]

Showing diff : 2026-06-09 08:31:50.011870490 +00:00..2026-08-19 11:37:25.551112671 +00:00

Guidance

Communicating with parents about school attendance

Information and resources to help schools communicate well with parents and carers to support improved attendance.

Applies to England

Documents

Details

ThisThe guide for schools on communicating with parents about attendance includes: 

  • new insights into attendance communications that work (and those that do not)

  • practical suggestions about how, what and when to communicate 

  • resources to share with parents,parents and carers, including:
  • ready-to-use:
    • letter and text message templates
    • phone call scripts
    • content on attendance topics 

Inspirational and instructive videos are also available. The leaders of 8 attendance and behaviour hub schools share their successful approaches to engaging and communicating with parents to improve attendance.

The back-to-school reset guide, by psychologist Dr Martha Deiros Collado, offers advice to share with parents and carers on:

  • building excitement together
  • focusing on facts rather than predictions
  • building independence through simple choices
  • easing back into school-time routine early
  • helping the new routine to feel familiar
  • making goodbyes easier
  • addressing anxieties ahead of time
  • allowing time to unwind after school

Updates to this page

Published 9 June 2026
Last updated 19 August 2026 Show all updates
  1. Added 'The back-to-school reset guide'.

  2. First published.

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Update history

2026-08-19 12:37
Added ‘The back-to-school reset guide’.

2026-06-09 09:30
First published.