Voluntary and community sector organisations who can give you extra support
Check the list of voluntary and community sector organisations funded by HMRC who can give you extra support with your tax or claims such as tax credits or Child Benefit.
HMRC provides funding to voluntary and community sector organisations so they can help you if you need extra support with your tax. This includes claims such as tax credits or Child Benefit.
We have committed £4.98 million (£1.66 million funding per year) to help voluntary and community sector organisations until 2024. They can:
- help you make claims and understand and comply with your tax obligations
- offer you support if you cannot use HMRC digital services
- give you specialist support if you have disabilities, language barriers, or complex enquiries
Who we fund
We work closely with the following organisations who offer free advice and support.
Advice NI
Advice NI offer free advice to Northern Ireland residents on subjects, including tax, benefits, money and debt, employment and housing.
Citizens Advice Bureau
We fund the following 4 Citizens Advice Bureaus:
- Burnley and Pendle — independent and confidential support if you need help with tax, tax credits or general advice
- Isle of Wight — advice if you need support with tax credits, employment, debt, benefits, immigration, health and community
- South Tyneside — advice if you need support with tax and tax credits, child benefit or general advice
- West Lothian — advice if you need support with tax, tax credits, benefits, work, debt and money, housing, law and courts and immigration
Gingerbread
Gingerbread offer expert advice and information for single parents on a wide variety of subjects including social welfare, benefits, child maintenance, taxes and tax credits.
Good Things Foundation
Good Things Foundation offer advice from over 40 local centres for people facing digital exclusion (and other barriers) to get help with HMRC benefits and tax services.
Money Advice Trust
Money Advice Trust offers free debt advice through their:
- Business Debtline — if you’re a small business or you’re self-employed
- National Debtline — advice and resources to help people deal with their debts
You can access services over the phone, through website and via webchat.
Refugee and Migrant Centre
Refugee and Migrant Centre provide casework and advice on the following:
- immigration
- Child Benefit, tax and welfare
- housing, homelessness, destitution
- education and health
- English language classes and dedicated support with citizenship and employment
- Afghan and Syrian Resettlement Schemes
Royal National Institute of Blind People
Royal National Institute of Blind People offer support for people who are blind or partially sighted and need:
- advice on living with sight loss
- specialist help with tax and benefits — including help with using online services
TaxAid
TaxAid offers help if you are an un-represented taxpayer and cannot afford professional tax advice. This service is most suitable if you’re self-employed or have multiple employments where tax circumstances are more complex than usual.
Tax Help for Older People
Tax Help for Older People offer independent and expert tax advice and help for older people on lower incomes.
Get extra support
There are many other charities and voluntary organisations that can give general tax advice and signposting as part of their service.
You can also get help from HMRC if you need extra support.