Check if a phone call you've received from HMRC is genuine

Debt management

HMRC is sending voice prompts to some customers, explaining what you need to do if you’re behind with your payments. Customers will receive these as an inbound phone call to landline and mobile phones. They will give details for paying HMRC, or a helpline number for you to contact.

HMRC is also sending messages that give advice about how important it is to make payments using the correct information.

The messages will not ask for any personal or financial information.

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Other phone calls you should check

You can also check phone calls listed in HMRC contact that uses more than one communication method.