Guidance

Child Benefit: service availability and issues

Check the availability and any issues affecting Child Benefit.

From:
HM Revenue & Customs
Published
1 January 2014
Last updated
19 June 2023 — See all updates

Documents

Child Benefit: service availability and issues

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Latest updates on the availability and any issues affecting the Child Benefit online service.

Published 1 January 2014
Last updated 19 June 2023 + show all updates

  1. Planned downtime from midday Friday 23 June 2023 to 7am Monday 26 June 2023 has been added.

  2. Planned downtime from 2pm to 4pm Saturday 21 August 2021 has been added.

  3. Planned downtime from 6am on Saturday 26 June 2021 to 9pm Sunday 27 June 2021 has been added.

  4. Planned downtime from 6:30pm to 8:30pm on Tuesday 29 June 2021 has been added.

  5. Planned downtime from 8am to 4pm on Saturday 1 August 2020 has been added.

  6. Planned downtime from 8am to 4pm on Saturday 18 July 2020 has been added.

  7. Planned downtime from 8am to 4pm on Saturday 4 July 2020 has been added.

  8. Planned downtime from 8am to 4pm on Saturday 20 June 2020 has been added.

  9. Planned downtime from 10pm Friday 22 May 2020 to 8pm Sunday 24 May 2020 has been changed to 8am on Saturday 23 May 2020 to 4pm Monday 25 May 2020.

  10. Planned downtime from 10pm on Friday 15 May 2020 to 5pm Saturday 16 May 2020 and from 10pm on Friday 22 May 2020 to 8pm Sunday 24 May 2020 have been added.

  11. Service issue for Thursday 8 November 2018 from 6pm to 11pm has been added.

  12. Service issues section has been updated.

  13. Planned downtime has been added to this page.

  14. First published.