Guidance

Anti Money Laundering: service availability and issues

Check the availability and any issues affecting the Anti Money Laundering online service.

From:
HM Revenue & Customs
Published
19 April 2016
Last updated
1014 JulyAugust 2023 — See all updates

Documents

Anti Money Laundering: service availability and issues

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Details

Latest updates on the availability and any issues affecting the Anti Money Laundering Service.

Published 19 April 2016
Last updated 1014 JulyAugust 2023 + show all updates

  1. Planned downtime from 7am to 9pm on Sunday 10 September 2023 has been added.

  2. Planned downtime from 7am on Saturday 15 July 2023 to 6pm Sunday 16 July 2023 has been added.

  3. Planned downtime from 5am Sunday 9 July 2023 to 2am Monday 10 July 2023 has been added.

  4. Planned downtime from midday on Friday 23 June 2023 to 9am on Monday 26 June 2023 has been added.

  5. Planned downtime from 8:10am on Sunday 16 April 2023 to 12:01am on Monday 17 April 2023 has been added.

  6. Planned downtime from 8:25am to 6pm on Sunday 26 March 2023 has been added.

  7. Planned downtime from 10:15am on Saturday 10 December 2022 to 6am on Sunday 11 December 2022 has been added.

  8. Planned downtime from 8:30am to 3:30pm on Sunday 11 September 2022 has been added.

  9. Planned downtime from Sunday 31 July 2022 8:15am to 7pm Sunday 31 July 2022 has been added.

  10. The service issue for registrations, amendments and renewals have been resolved.

  11. The amendment and renewal parts of the service is currently unavailable. Check the service availability page for updates.

  12. The registration part of the service is currently unavailable. Check the service availability page for updates.

  13. Planned downtime for Friday 11 September 2020 6pm to 7am Monday 14 September 2020 has been added.

  14. Planned downtime from 5pm on Friday 15 May 2020 to midday on Tuesday 19 May 2020 has been added.

  15. The service is now available.

  16. The service is currently unavailable. Check the service availability page for updates.

  17. HMRC is aware that the Anti Money Laundering Service is currently unavailable and is working to resolve the issue.

  18. Downtime previously planned for 17 and 18 November will now take place on 24 and 25 November.

  19. Service issue for Thursday 8 November 2018 from 6pm to 11pm has been added.

  20. Planned downtime for 3 and 4 November will now take place on 17 and 18 November.

  21. Planned downtime for Saturday 3 November 2018 and Sunday 4 November 2018 added.

  22. Planned downtime for Sunday 22 April 2018 has been added.

  23. The 'Service issues' section has been updated.

  24. Planned downtime message added for Saturday 7 April 2018 and Sunday 8 April 2018.

  25. Planned downtime for Sunday 25 March 2018 has been added.

  26. On Sunday 11 March 2018 from 1:40am to 1:55am, external customers are likely to see errors on the Digital Front End when trying to register (or de-register) and will need to try again after 1:55am.

  27. The Anti Money Laundering service is currently unavailable.

  28. First published.