Anti-Money Laundering: service availability and issues
Check the availability and any issues affecting the Anti-Money Laundering online service.
- From:
- HM Revenue & Customs
- Published
- 19 April 2016
- Last updated
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2820NovemberFebruary20242025 — See all updates
Documents
Details
Latest updates on the availability and any issues affecting the Anti-Money Laundering Service.
Details
Latest updates on the availability and any issues affecting the Anti-Money Laundering Service.
Updates to this page
Last updated
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Planned downtime from 7am to 7:30pm Sunday 9 March 2025 has been added.
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Planned downtime from 8am to 8:30pm on Sunday 8 December 2024 has been added.
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Planned downtime from 9:30pm to 10:30pm on Saturday 14 September 2024 has been added.
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Planned downtime from 8am on Saturday 13 July 2024 to 10pm on Sunday 14 July 2024 has been added.
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Planned downtime for Saturday 22 June 2024 7am to 9:15pm Sunday 23 June 2024 has been cancelled.
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Planned downtime from 7am Saturday 22 June to 5pm Sunday 23 June 2024 has been changed and is now from 7am Saturday 22 June to 9:15pm on Sunday 23 June 2024.
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Planned downtime from 7am on Saturday 22 June 2024 to 5pm Sunday 23 June 2024 has been added.
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Planned downtime from 6am to 10pm on Sunday 10 March 2024 has been changed and is now from 7am to 11pm on Sunday 10 March 2024.
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Planned downtime from 6am to 10pm on Sunday 10 March 2024 has been added.
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Planned downtime from 7:30am to 10:30pm on Sunday 18 February 2024 has been changed and is now from 6am to 11:45pm on Sunday 18 February 2024.
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This service will be unavailable from 7:30am to 10:30pm on Sunday 18 February 2024.
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Planned downtime for Saturday 9 December 2023 has been amended.
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Planned downtime from 9am to 5pm on Saturday 9 December 2023 has been added.
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Planned downtime from 7am to 10:30pm on Sunday 19 November 2023 has been cancelled.
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Planned downtime from 7am to 10:30pm on Sunday 19 November 2023 has been added.
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Planned downtime from 8am to 7pm on Sunday 8 October 2023 has been added.
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Planned downtime from 7am to 9pm on Sunday 10 September 2023 has been added.
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Planned downtime from 7am on Saturday 15 July 2023 to 6pm Sunday 16 July 2023 has been added.
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Planned downtime from 5am Sunday 9 July 2023 to 2am Monday 10 July 2023 has been added.
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Planned downtime from midday on Friday 23 June 2023 to 9am on Monday 26 June 2023 has been added.
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Planned downtime from 8:10am on Sunday 16 April 2023 to 12:01am on Monday 17 April 2023 has been added.
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Planned downtime from 8:25am to 6pm on Sunday 26 March 2023 has been added.
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Planned downtime from 10:15am on Saturday 10 December 2022 to 6am on Sunday 11 December 2022 has been added.
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Planned downtime from 8:30am to 3:30pm on Sunday 11 September 2022 has been added.
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Planned downtime from Sunday 31 July 2022 8:15am to 7pm Sunday 31 July 2022 has been added.
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The service issue for registrations, amendments and renewals have been resolved.
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The amendment and renewal parts of the service is currently unavailable. Check the service availability page for updates.
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The registration part of the service is currently unavailable. Check the service availability page for updates.
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Planned downtime for Friday 11 September 2020 6pm to 7am Monday 14 September 2020 has been added.
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Planned downtime from 5pm on Friday 15 May 2020 to midday on Tuesday 19 May 2020 has been added.
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The service is now available.
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The service is currently unavailable. Check the service availability page for updates.
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HMRC is aware that the Anti Money Laundering Service is currently unavailable and is working to resolve the issue.
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Downtime previously planned for 17 and 18 November will now take place on 24 and 25 November.
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Service issue for Thursday 8 November 2018 from 6pm to 11pm has been added.
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Planned downtime for 3 and 4 November will now take place on 17 and 18 November.
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Planned downtime for Saturday 3 November 2018 and Sunday 4 November 2018 added.
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Planned downtime for Sunday 22 April 2018 has been added.
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The 'Service issues' section has been updated.
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Planned downtime message added for Saturday 7 April 2018 and Sunday 8 April 2018.
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Planned downtime for Sunday 25 March 2018 has been added.
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On Sunday 11 March 2018 from 1:40am to 1:55am, external customers are likely to see errors on the Digital Front End when trying to register (or de-register) and will need to try again after 1:55am.
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The Anti Money Laundering service is currently unavailable.
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First published.
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Update history
2025-09-19 08:33
The planned downtime from 8:15am to 10pm on Sunday 28 September 2025 has changed. It will now be from 8:15am on Sunday 28 September to 3:30am on Monday 29 September 2025.
2025-09-18 08:41
Planned downtime from 8:15am to 10pm on Sunday 28 September 2025 has been added.
2025-09-04 08:34
Planned downtime from 10:30pm to 11pm on Wednesday 10 September 2025 and 10:30pm to 11pm on Wednesday 17 September 2025 has been added.
2025-07-04 07:32
Planned downtime from 5:40am on Saturday 12 July 2025 to 10:30pm on Sunday 13 July 2025 has been added.
2025-02-20 14:23
Planned downtime from 7am to 7:30pm Sunday 9 March 2025 has been added.
2024-11-28 13:05
Planned downtime from 8am to 8:30pm on Sunday 8 December 2024 has been added.
2024-09-09 10:37
Planned downtime from 9:30pm to 10:30pm on Saturday 14 September 2024 has been added.
2024-07-01 13:15
Planned downtime from 8am on Saturday 13 July 2024 to 10pm on Sunday 14 July 2024 has been added.
2024-06-20 16:36
Planned downtime for Saturday 22 June 2024 7am to 9:15pm Sunday 23 June 2024 has been cancelled.
2024-06-04 12:37
Planned downtime from 7am Saturday 22 June to 5pm Sunday 23 June 2024 has been changed and is now from 7am Saturday 22 June to 9:15pm on Sunday 23 June 2024.
2024-05-23 13:12
Planned downtime from 7am on Saturday 22 June 2024 to 5pm Sunday 23 June 2024 has been added.
2024-03-06 16:21
Planned downtime from 6am to 10pm on Sunday 10 March 2024 has been changed and is now from 7am to 11pm on Sunday 10 March 2024.
2024-02-21 08:29
Planned downtime from 6am to 10pm on Sunday 10 March 2024 has been added.
2024-02-13 10:53
Planned downtime from 7:30am to 10:30pm on Sunday 18 February 2024 has been changed and is now from 6am to 11:45pm on Sunday 18 February 2024.
2024-01-31 09:14
This service will be unavailable from 7:30am to 10:30pm on Sunday 18 February 2024.
2023-12-05 11:02
Planned downtime for Saturday 9 December 2023 has been amended.
2023-11-22 15:05
Planned downtime from 9am to 5pm on Saturday 9 December 2023 has been added.
2023-11-17 15:31
Planned downtime from 7am to 10:30pm on Sunday 19 November 2023 has been cancelled.
2023-11-06 12:58
Planned downtime from 7am to 10:30pm on Sunday 19 November 2023 has been added.
2023-08-14 12:20
Planned downtime from 7am to 9pm on Sunday 10 September 2023 has been added.
2023-07-10 11:04
Planned downtime from 7am on Saturday 15 July 2023 to 6pm Sunday 16 July 2023 has been added.
2023-07-04 14:22
Planned downtime from 5am Sunday 9 July 2023 to 2am Monday 10 July 2023 has been added.
2023-06-23 08:07
Planned downtime from midday on Friday 23 June 2023 to 9am on Monday 26 June 2023 has been added.
2023-04-13 12:27
Planned downtime from 8:10am on Sunday 16 April 2023 to 12:01am on Monday 17 April 2023 has been added.
2023-03-16 11:26
Planned downtime from 8:25am to 6pm on Sunday 26 March 2023 has been added.
2022-11-30 10:02
Planned downtime from 10:15am on Saturday 10 December 2022 to 6am on Sunday 11 December 2022 has been added.
2022-09-06 10:35
Planned downtime from 8:30am to 3:30pm on Sunday 11 September 2022 has been added.
2022-07-29 10:43
Planned downtime from Sunday 31 July 2022 8:15am to 7pm Sunday 31 July 2022 has been added.