How to applyclaim for a repayment of import duty and VAT if you've overpaid (C285)
FindUse out which service to use for import declarations made on the Customs Declaration Service (CDS) or Customs Handling of Import and Export Freight (CHIEF).online service, or form C285, depending on where you made your declaration.
You can claim for repayment if you’ve overpaid import duty and VAT.
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How —to youapply
You may be able to apply using our online service
- Customs Declaration Service (CDS)
- Customs
—HandlingapplyofusingImportformandC285Export Freight (CHIEF)
If you’re unsure you can ask your agent or representative to confirm which service the declaration was made on.
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If overpaidyou’re exciseapplying duty.following a Trade Remedies Authority review
If you think you may be entitled to a repayment of customs duty following a review by the Trade Remedies Authority, you will need to apply using form C285. You cannot use the online service to do this.
If you’re VAT registered
If you are a VAT registered business, you must not use form C285 or the online service to claim for repayment of overpaid VAT. Any adjustment must be made through your VAT return. Adjustments to a VAT return are subject to normal VAT rules.
If you’re not VAT registered
If you are not VAT registered you must continue to use form C285 or the online service to claim for a repayment.
WhoIf canyou imported goods into Great Britain
For goods imported into Great Britain (England, Scotland or Wales) you should apply under the Customs (Import Duty) (EU Exit) Regulations 2018
If you imported goods into Northern Ireland
YouFor cangoods makeyou aimported claiminto ifNorthern Ireland, you are:should apply under the Union Customs Code (UCC) legislation
If the declaration was made by an
importeragent or representativeIf you’re a
representativefastofparcel operator (FPO), before using this form you’ll need to check Paying VAT on imports from outside theimporteranUKagentatofreightGreatforwarderaBritainprivateandindividual
When to apply
The time limit for submitting a claim for repayment of overpaid duty and VAT is:
- 3 years for overpayments
- 1 year for rejected imports
- 3 months for invalidation of a customs entry
You should check the legislation in the ‘How to apply’ section for exceptions.
What you’ll need
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detailsToFor claimCHIEF a repayment claims you’ll need:
- form E2 — the entry acceptance form received for goods imported into the
UK,forCHIEFclaimsonlyUK - form C88 — the main customs form used in international trade to declare goods to
customs,forCHIEFclaimsonlycustoms - the
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You commercialmay invoicebe forasked theto importedupload goods
Apply online
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Claim by post on form C285
If you made your declaration on the Customs Declaration Service
Use form C285 for CDS for declarations made on the Customs Declaration Service.
If you made your declaration on CHIEF
If you decide not to use the online service, you can still use form C285 for CHIEF for declarations made on CHIEF.
For
Before bothyou formsuse you’lleither C285 form
You’ll need to:
-
Get all of your information together before you start. You will fill the form in online and you cannot save your progress.
-
Fill in form C285 for the Customs Declaration Service or form C285 for CHIEF.
-
Print and post it to HMRC, with any relevant supporting documents, using the postal address shown on the form.
This file may not be suitable if you use assistive technology — such as a screen reader. If you need a more accessible format, email different.format@hmrc.gov.uk and tell us what format you need. It will help if you tell us what assistive technology you use. Read the accessibility statement for HMRC forms.
After you’ve applied
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Last updated
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A new online service for overpayment claims for declarations made in the Customs Declaration Service has been added.
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Information about what to do if you think you may be entitled to a repayment of customs duty following a review by the Trade Remedies Authority has been added.
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This guide has been updated to confirm that VAT-registered importers cannot use form C285 to reclaim overpayments of import VAT and the section on overpaid Customs Duty on imports from Cambodia and Myanmar has been removed.
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Added information on 'Overpaid Customs Duty on imports from Cambodia and Myanmar'.
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First published.