Access to Work MHSS provider guidance for contracts effective on or after 20 August 2024
DWP provider guidance for the Access to Work Mental Health Support Service (MHSS) programme.
- From:
- Department for Work and Pensions
- Published
- 20 August 2024
Documents
Chapter 1: Introduction and overview
PDF, 162 KB, 3 pages
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Chapter 2: Eligibility Conditions and Service Requirements
PDF, 242 KB, 2 pages
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Chapter 3: Quality Assurance and Contract Requirements
PDF, 202 KB, 4 pages
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Chapter 4: Customer Journey Referral, Start, Support Period and Leaver Process
PDF, 296 KB, 11 pages
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Chapter 5: Financial Procedures and Claiming Payment
PDF, 158 KB, 2 pages
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Chapter 6: The Provider Referrals and Payments System (PRaP)
PDF, 215 KB, 6 pages
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Chapter 7: Performance Management, Compliance and Management Information (MI)
PDF, 342 KB, 14 pages
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Chapter 8: Complaints, Document Retention & Data Sharing
PDF, 199 KB, 5 pages
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Chapter 9: Marketing and Communications
PDF, 175 KB, 4 pages
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Annex A: Access to Work MHSS Supplier Generated Candidate Form
MS Word Document, 330 KB
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[Withdrawn] Annex B: Access to Work MHSS Customer Consent To Share Information
MS Word Document, 33.8 KB
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Annex C: Access to Work MHSS Support Plan
MS Word Document, 343 KB
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Annex D: Access to Work MHSS 6 Month Report
MS Word Document, 343 KB
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Annex E: Access to Work MHSS Exit Report
MS Word Document, 345 KB
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Annex F: Access to Work MHSS Specified Standard
MS Word Document, 330 KB
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Annex G: Monthly Management Information Return
MS Excel Spreadsheet, 45 KB
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Annex H: Access to Work MHSS Standard Wording
MS Word Document, 336 KB
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Details
This guidance is for Department for Work and Pensions (DWP) providers of the Access to Work MHSS programme for contracts effective on or after 20 August 2024.
There is separate MHSS provider guidance for contracts effective on or before 19 August 2024.
Other Access to Work provider guidance
- Access to Work holistic assessments provider guidance
- Access to Work provider memos for updates to the guidance