Original document : https://www.gov.uk/government/publications/decision-makers-guide-vols-4-5-6-and-7-jobseekers-allowance-and-income-support-staff-guide

Change description : 2025-03-18 14:21:00: Updated DMG Vol 4 Ch 23: Normal amount payable, DMG Vol 5 Ch 28: Income other than earnings and DMG Vol 5 Ch 29: Capital, with annotations to DMG memo 04/25. [Guidance and regulation]

Showing diff : 2025-02-20 15:11:01.109865691 +00:00..2025-03-18 14:21:18.617598400 +00:00

Guidance

Decision makers’ guide: Vols 4, 5, 6 and 7: Jobseeker's Allowance and Income Support: staff guide

Guidance for DWP decision makers on decision making and appeals.

Documents

DMG Vol 4: Ch 20, JSA and IS, conditions of entitlement

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DMG Vol 4 Ch 21: Jobseeker’s Allowance Labour market questions, special conditions for JSA(Cont) and jobseeking periods

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DMG Vol 4 Ch 22: Membership of the family

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DMG Vol 4 Ch 23: Normal amount payable

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DMG Vol 4 Ch 24: Special cases

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DMG Vol 4: Summary of changes from December 2020

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DMG Vol 4: Amendment 61, June 2020

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DMG Vol 4: Amendment 60, February 2020

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DMG Vol 4: Amendment 59, October 2019

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DMG Vol 4: Amendment 58, June 2019

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DMG Vol 4: Amendment 57, February 2019

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DMG Vol 4: Amendment 56, October 2018

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DMG Vol 4: Amendment 55, June 2018

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DMG Vol 4: Amendment 54, February 2018

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DMG Vol 4: Amendment 53, October 2017

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DMG Vol 4: Amendment 52, June 2017

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DMG Vol 4: Amendment 51, February 2017

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DMG Vol 4: Amendment 50, October 2016

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DMG Vol 4: Amendment 49, June 2016

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DMG Vol 4: Amendment 48, February 2016

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DMG Vol 5 Ch 25: General rules on income

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DMG Vol 5 Ch 26: Employed earners

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DMG Vol 5 Ch 27: Self-employed earners and share fishermen

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DMG Vol 5 Ch 28: Income other than earnings

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DMG Vol 5 Ch 29: Capital

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DMG Vol 5: Summary of changes from March 2022

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DMG Vol 5: Amendment 60, June 2020

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DMG Vol 5: Amendment 59, February 2020

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DMG Vol 5: Amendment 58, October 2019

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DMG Vol 5: Amendment 57, June 2019

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DMG Vol 5: Amendment 56, February 2019

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DMG Vol 5: Amendment 55, October 2018

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DMG Vol 5: Amendment 54, June 2018

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DMG Vol 5: Amendment 53, February 2018

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DMG Vol 5: Amendment 52, October 2017

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DMG Vol 5: Amendment 51, June 2017

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DMG Vol 5: Amendment 50, February 2017

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DMG Vol 5: Amendment 49, October 2016

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DMG Vol 5: Amendment 48, June 2016

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DMG Vol 5: Amendment 47, February 2016

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DMG Vol 6 Ch 30: Students, young claimants and their partners

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DMG Vol 6 Ch 31: This chapter is spare

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DMG Vol 6 Ch 32: Trade disputes

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DMG Vol 6 Ch 33: Payment questions

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DMG Vol 6 Ch 34: Sanctions

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DMG Vol 6 Ch 35: Hardship

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DMG Vol 6: Summary of changes from January 2021

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DMG Vol 6: Amendment 54, June 2020

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DMG Vol 6: Amendment 53, February 2020

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DMG Vol 6: Amendment 52, February 2019

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DMG Vol 6: Amendment 51, June 2018

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DMG Vol 6: Amendment 50, February 2018

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DMG Vol 6: Amendment 49, June 2017

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DMG Vol 6: Amendment 48, February 2017

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DMG Vol 6: Amendment 47, October 2016

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DMG Vol 6: Amendment 46, June 2016

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DMG Vol 6: Amendment 45, February 2016

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DMG Vol 7 Ch 36: Transitional protection from supp B to IS and supp B to IS to JSA(IB)

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DMG Vol 7 Ch 37: This chapter is spare

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DMG Vol 7 Ch 38: This chapter is spare

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DMG Vol 7 Ch 39: Social Fund payments

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DMG Vol 7 Ch 40: Winter Fuel Payments - pre winter

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DMG Vol 7: Summary of changes from December 2020

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DMG Vol 7: Amendment 45, June 2020

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DMG Vol 7: Amendment 44, February 2020

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DMG Vol 7: Amendment 43, October 2018

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DMG Vol 7: Amendment 42, June 2017

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DMG Vol 7: Amendment 41, February 2017

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Details

This guidance is for DWP staff who make decisions about benefits and pensions. It helps them make decisions that are accurate and consistent.

The introduction of Universal Credit and Personal Independence Payment affects the guidance DWP staff use.

DWP decision makers now use Advice for decision making (instead of the DMG) for decisions that involve:

Why we publish this guide

We publish this guide to help people understand how we make decisions.

Information for claimants

Information for claimants about eligibility and how to claim:

Updates to this page

Published 1 June 2013
Last updated 2018 FebruaryMarch 2025 + show all updates
    1. Updated DMG Vol 4: Ch 20, JSA and IS, conditions of entitlement, DMG Vol 4 Ch 23: Normal amount payable and DMG Vol 7 Ch 39: Social Fund payments. All with annotations to DMG memo 2/2025.

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Update history

2025-04-16 16:02
Updated: DMG Vol 4: Ch 20, JSA and IS, conditions of entitlement; DMG Vol 4 Ch 23: Normal amount payable; DMG Vol 5 Ch 28: Income other than earnings; DMG Vol 6 Ch 35: Hardship. The changes are listed in the updated volume 4, volume 5 and volume 6 summaries of changes.

2025-04-11 15:02
DMG Volume 4 Chapter 23 and Volume 4 summary of changes have been updated.DMG Volume 5, Chapters 26, 27 and Volume 5 summary of changes have been updated.

2025-03-18 14:21
Updated DMG Vol 4 Ch 23: Normal amount payable, DMG Vol 5 Ch 28: Income other than earnings and DMG Vol 5 Ch 29: Capital, with annotations to DMG memo 04/25.

2025-02-20 15:10
Updated DMG Vol 4: Ch 20, JSA and IS, conditions of entitlement, DMG Vol 4 Ch 23: Normal amount payable and DMG Vol 7 Ch 39: Social Fund payments. All with annotations to DMG memo 2/2025.

2024-11-13 13:57
Updated chapter 33: Payment questions and the volume 6 summary of changes. A note has been added at paragraph 33413 to give the rate deducted for miscellaneous accommodation costs for the tax year 2018 to 2019.

2024-11-12 16:08
Updated Chapter 23: Normal amount payable and volume 4 summary of changes. The changes are: Paragraphs 23182/23183 amended to include Adult Disability Payment (ADP) and Child Disability Payment (CDP) and 23205 to include ADP. Paragraph 23181 amended to make clear it is the enhanced rate of ADP that is applicable when considering entitlement to the Enhanced Disability Premium.

2024-11-06 12:33
Updated DMG Vol 5 Ch 27: Self-employed earners and share fishermen, and also DMG Vol 5: Summary of changes from March 2022.

2024-10-25 15:28
Updated DMG Vol 4 Ch 23: Normal amount payable, Vol 4: Summary of changes, Vol 5 Ch 26: Employed earners and Vol 5: Summary of changes.

2024-10-02 11:18
DMG Vol 7 Chapter 39 and Chapter 40 updated along with Vol 7 Summary of Changes.

2024-08-08 16:31
Updated ‘DMG Vol 5 Ch 28: Income other than earnings’ and also ‘DMG Vol 5: Summary of changes from March 2022’.

2024-04-09 15:02
Updated DMG Vol 4 Ch 23: Normal amount payable, Vol 5 Ch 26: Employed earners and Vol 5 Ch 27: Self-employed earners and share fishermen. All cross referenced to DMG memo 2/2024.

2024-04-02 13:47
Updated DMG Vol 6 Ch 30: Students, young claimants and their partners.

2024-03-26 13:49
Updated DMG Vol 4: Ch 20, JSA and IS, conditions of entitlement and DMG Vol 4: Summary of changes from December 2020.

2024-02-19 10:53
Updated DMG Vol 5 Ch 29: Capital and Summary of changes from March 2022 (February 2024).

2024-02-08 16:38
Updated DMG Vol 4 Ch 21: Jobseeker’s Allowance Labour market questions, special conditions for JSA(Cont) and jobseeking periods and Summary of changes from December 2020: February 2024.

2024-01-22 11:57
Updated DMG Vol 7 Ch 39: Social Fund payments and summary of changes from December 2020 – updates for January 2024.

2023-12-08 17:20
Updated DMG Vol 4 Ch 21: Jobseeker’s Allowance Labour market questions –special conditions for JSA(Cont) and jobseeking periods, DMG Vol 4 Ch 23: Normal amount payable, DMG Vol 5 Ch 26: Employed earners, DMG Vol 5 Ch 29: Capital and also DMG Vol 7 Ch 39: Social Fund payments.

2023-11-01 09:30
Updated ‘DMG Vol 5 Ch 29: Capital’.

2023-10-12 08:27
Updated DMG Vol 6 Ch 33: Payment questions.

2023-09-07 11:37
Updated DMG volume 5, chapter 29: Capital and summary of changes for August 2023.

2023-08-30 07:33
Added DMG volume 7 summary of changes for August 2023.

2023-08-24 09:21
Updated DMG volume 7, chapter 39: Social Fund.

2023-07-28 10:36
Updated DMG Vol 5 Ch 28: Income other than earnings.

2023-07-28 07:56
Updated DMG Vol 4 Ch 23: Normal amount payable and DMG Vol 5 Ch 29: Capital.

2023-07-27 13:02
Updated DMG Vol 6 Ch 33: Payment questions and also DMG Vol 6: Summary of changes from January 2021.

2023-05-16 09:27
Updated DMG Vol 4 Ch 23: Normal amount payable, Updated DMG Vol 4: Summary of changes

2023-04-20 13:04
Updated DMG Vol 4 Ch 23: Normal amount payable, DMG Vol 5 Ch 26: Employed earners, DMG Vol 5 Ch 27: Self-employed earners and share fishermen, DMG Vol 6 Ch 33: Payment questions and DMG Vol 6: Summary of changes from January 2021.

2023-03-23 16:01
Updated DMG Ch 29: Capital and DMG Vol 5 summary of changes.

2023-02-10 14:10
Updated DMG Volume 5 Chapter 29: Capital

2023-01-20 13:51
Updated ‘DMG Vol 7 Ch 39: Social Fund payments’ and ‘Vol 7 summary of changes from December 2020’.

2023-01-17 13:10
Updated DMG volume 7 chapter 39: Social Fund and summary of changes.

2022-11-17 13:33
Updated DMG Vol 5 Ch 27: Self-employed earners and share fishermen, paragraphs 27600 – 27749, Vol 7 Ch 39: Social Fund payments and added DMG Vol 7: Summary of changes from December 2020.

2022-11-08 10:52
Updated DMG volume 7 chapter 39: Social Fund. Also added summary of changes.

2022-08-22 11:54
Updated DMG volume 4 chapter 23: Normal amount payable. Cross referenced to new memo 12/22.

2022-07-29 13:15
Updated DMG Vol 4: Chapter 20, JSA and IS, conditions of entitlement and summary of changes (DMG Vol 4: Summary of changes from December 2020).

2022-05-26 13:38
Updated DMG volume 6 chapter 34: JSA Sanctions and added summary of changes up to May 2022.

2022-05-05 14:44
Updated DMG volume 5 chapter 29: Capital and summary of changes.

2022-04-25 11:24
Updated DMG Vol 6 Ch 33: Payment questions.

2022-04-08 11:50
Updated DMG Vol 4 Ch 23: Normal amount payable.

2022-03-31 16:21
Updated DMG vol 4, chapter 23: Normal amount payable, vol 5, chapter 29: Capital and vol 6, chapter 34: Sanctions and updated summary of changes to vol 5 up to 31 March.

2022-03-25 14:32
Added Vol 5 summary of changes. Updated Vol 5 chapters 28 and 29.