Guidance

Apply for a driving test refund if you're affected by the Citroen C3 or DS3 recall

You can claim a refund if you have to change or cancel your driving test at short notice because of the recall of Citreon C3 and DS3 cars.

Applies to England, Scotland and Wales

Citroen has issued an urgent recall for some models of C3 and DS3 cars due to a fault with the airbag system.

Check if your Citroen C3 or DS3 is affected.

What to do if your car is affected

Do not drive your car until it has been repaired if it’s affected.

You will need to get your car repaired before you can drive it again. This includes using it for your driving test.

What to do about your driving test

You can either:

If you change or cancel your driving test within 10 clear working days of your test, you will automatically lose your fee. However, you will then be able to apply to the Driver and Vehicle Standards Agency (DVSA) for a refund up to Sunday 20 July 2025.

Apply for a driving test refund

To be eligible for a refund, you must have changed or cancelled your test within 10 clear working days of your test because of the Citroen recall.

You must apply for a refund by Sunday 20 July 2025.

The online application form for refund applications will be available from Monday 23 June 2025. Sign up to get an email alert when the application form is available.

To apply, you will need your:

  • full name as it appears on your driving licence
  • driving licence number
  • driving test reference number
  • vehicle registration (number plate)
  • vehicle identification number (VIN) - you can find this at point 1 on your MOT certificate, or in part 4 (vehicle details) at point E in the vehicle’s log book (V5C)

What will happen on the day of your driving test

The examiner will check that any necessary repairs have been completed to your Citroen C3 or DS3. They will use Citroen’s online verification tool to confirm this.

Your driving test will be cancelled and you will not get a refund if the car is affected and has not been repaired.

Updates to this page

Published 20 June 2025

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