GOV.UK ChatChat: privacy notice
Find out how GOV.UK Chat collects and uses your data.
- From:
- Government Digital Service
- Published
- 25 October 2023
- Last updated
-
67NovemberOctober20242025 — See all updates
Documents
Details
This notice explains how data is processed as part of providing GOV.UK Chat.
GOV.UK Chat is an experimentexperimental whichAI isfeature openavailable to PrivateiOS Betatest users only.of the GOV.UK app.
It is provided by the Government Digital Service (GDS), which is part of the Department for Science, Innovation and Technology.Technology (DSIT).
Privacy notices explain what we do with your data and how to contact us with any questions.
Details
This notice explains how data is processed as part of providing GOV.UK Chat.
GOV.UK Chat is an experimentexperimental whichAI isfeature openavailable to PrivateiOS Betatest users only.of the GOV.UK app.
It is provided by the Government Digital Service (GDS), which is part of the Department for Science, Innovation and Technology.Technology (DSIT).
Privacy notices explain what we do with your data and how to contact us with any questions.
Updates to this page
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Update history
2026-03-20 11:24
Updated for GOV.UK Chat’s release in the GOV.UK app. We’ve made some changes to improve readability and provided examples of how we use conversation data to improve and secure GOV.UK Chat. We’ve also clarified that the personal data we collect is a unique identifier code, and clarified the process for having your data deleted.
2025-10-07 09:40
Updated for the test with iOS users of the GOV.UK app.
2024-11-06 10:28
Updated to reflect launch of GOV.UK Chat Private Beta.
2023-10-25 16:22
First published.