These instructions are to help academies and trusts submit a claim for NNDR to the Department for Education (DfE).
NNDR is a tax payable on non-domestic property set by the government and collected by the relevant billing authority. All educational settings under the ‘academy programme’ are entitled to tax relief from the billing authority on a significant portion, currently 80%, of the NNDR. We allow these educational settings to claim funding for the remaining NNDR amount.
Eligibility to claim
New claims for 20262025 to 20272026
From 1 April 2026,2025, some academies will no longer need to claim NNDR as your billing authority will claim on your behalf.
Where your billing authority willis beopted implementingintothe central NNDR payment process asand ofyou 1are Aprilnot 2026,makingaclaim,DfEwillpayyourbillingauthoritydirectly.Yourbillingauthoritywillsendyou aninvoice-thisisforyourinformationonly.
Schoolsandacademieswhosebillingauthorityiscontinuingwiththeirexisting payment process
IfyourbillingauthorityisnotimplementingthecentralNNDRpaymentprocessas of 1 April 2026,2025and,therefore,continuingwiththeirexistingpaymentprocess,you will need to submit a claim.
Adjustments for previous years
All academies and trusts can use the claim form to adjust previously paid claims for the following financial years:
2025 to 2026
2024 to 2025
2023 to 2024
2022 to 2023
2021 to 2022
2020 to 2021
2019to2020- to note, this will be the last year that you can claim any adjustments for this financial year
AcademiesYou undermust billingsubmit authoritiesany thatclaim haveadjustments optedby into5pm theon centralMonday payment2 processFebruary no2026 longer have access to the NNDR academy portal.
The responsibility for submittingpayment historicalwithin claims on behalf of the schoolcurrent willfinancial then fall to the billing authority. This approach is in place to stop duplicate claims.year.
Payments
DependingWe on monthly payment deadlines, we will make one payment within 3 months of receiving a claim. Depending on when you submit your claim during a month, we will aimconsider to pay most claims withinsubmitted 2after monthsthis ofdate submission.
Eachfor time a payment isduring processed,the youfollowing willfinancial receive a remittance advice from DfE as confirmation of payment.year.
Making a valid claim
When making a claim, it is important to note the following eligibility criteria:
we do not allowprovide claimsNNDRfundingfor periods prior to academy conversion. If your conversion date falls within a financial year, then you will be able to claim from the date of conversion to the end of March of that year and thereafter
unoccupied properties aredo not eligiblequalifyforNNDRfunding
toreceiveNNDRrelieffromDfE,properties must be occupiedandused for educationaleducation, purposes, with pupils attending classroom-based learning
NNDRclaims should only be submitted for academy buildings
buildings used solely for administrative tasks are not eligibleforthisfunding
office and premises which are rated separately from the main school site are not eligiblefor NNDR funding
rented facilities are not eligiblefor NNDR funding
Multi-academy trusts can submit claims on behalf of their constituent academies; however, payments will remain at academy level.
We require total bill values with 80% mandatory relief applied when submitting a claim. You should enter the total bill amount for the year you are claiming.
For example, if your bill shows the total charge amount of £2,490.88, then £2,490.88 should be entered into the online theonlineNNDR claim claimform. These instructions are the same for each year.
For academies with multiple bills and buildings, you must combine your bill values and enter these into the form.
To validate your yourNNDR claim, claim,you may be prompted to upload the supporting bill.
Dependingonmonthlypaymentdeadlines, we willmakeonepaymentwithin3monthsofreceivingaclaim.Dependingonwhenyousubmityourclaimduringamonth,wewillaimtopaymostclaimswithin2monthsofsubmission.
When to claim
The academyfinal NNDRdeadline claim form for 2026submitting toyour 2027claim willis open5pm on 1Monday April2February2026.
Weto willthe considerdeadline. claimsIf submittedyou aftermiss this datedeadline forthen paymentyou duringwillneedtowaituntilthe followingnext financial year, noting that there are restrictions on which years you can claim for each year.
the authority to submit a claim on behalf of your setting and you understand that, as a recipient of this funding, your setting is responsible for protecting public money
You mightmay also be asked to upload a digital PDF copy of your yourNNDR bill. bill.The bill should show a deduction of mandatory relief. If your bill does not show a deduction of mandatory relief, then you must obtain a new bill from theyour billing authority.
Sign in to your DfE Sign-in account
We recommend you try your DfE Sign-in credentials as soon as possible to avoid any issues with submitting your form.
Follow steps 1 to 76 below to access your DfE Sign-in account.
When prompted, signenter inyour to DfE Sign-in using yourcredentials(yourusername and passwordpassword) for authentication.
If multi-factor authentication (MFA) is enabled on your account, you will need to enter a verification code to login. To send the verification email with the code you need to click on ‘Email code to [your email address]’ on the ‘Verify your identity page’ you were directed to after entering your email and password.
After clicking on ‘Email code to [your email address]’ you will progress to the next page ‘Enter code’. Copy the code from the verification email and paste it into the box. Then select ‘Verify’.
Choose the organisation for whom you are completing the claimform for (this is only required if your account is linked to several organisations).
The next page displayswilldisplaythe details we hold about the organisation you selected when you signed in. Thisin.Thiswill show the name, addressaddress, and unique identifierreferencenumber(URN)orUKproviderreferencenumber(UKPRN)of the organisation, as well as the name and email address of the person who signed into theDfE form.Sign-in.
If these details are correct, select ‘Continue’ to gomove to the next page.
If you believe these details are incorrect,incorrectoryouareexperiencingissuesaccessingtheform,youcancontact us via the the Customer Help Portal and we will investigate. However, you can still proceed with your submission.investigate.
To complete the form, your account must be connected to the organisation you are making a claim for. You will also need to select ‘Addservicestomyaccount’or‘Request access to a service’ from related links within DfE Sign-in page and request access to to ’NNDR.services’.InstructionsforaddingboththeseadditionalservicestoyourDfESign-inaccountareexplainedinthesectionsbelow.
If you do not have a DfE Sign-in account
If you do not have a DfE Sign-in account, you will need to create one by following steps 1 to 7 below:
Access AccessDfE Sign-in and andselect ‘Create a DfE Sign-in account’.Onthenextpage,select‘Noaccount?Createone’.
Enter your name and email address (use a valid business email address that contains your name).name. WeTo cannotnote,weareunabletoaccept generic emails, such as ‘admin’ or ‘info’. You cannot use a personal email address.‘info’).
We will send you an email to verify your email address. Copy the code from this email and paste it into the box on the verification page.
Create a memorable password that is a minimum of 8 characters and contains 3 outof of:thefollowing:lowercase characters, uppercase characters, numbers, symbols. Enter your given name and surname.
Sign in using your new credentials. Request your MFAmulti-factorauthentication(MFA)verification email by clicking on ’Email‘Email code to [your email address]’ on the ‘Verify your identity’ page.
We will send you an MFA email to verify your identity. Copy the code from this email and paste it into the box on the verification page.
Follow the next‘Next stepstep’ instructions outlined in ‘Adding an organisation to your DfE Sign-in account’ below.
Select ‘Organisations’ from the tab at the top of the page.
Select ‘Request access to an organisation’ from the ‘Related actions’ on the righthand side of the page.
Enter the URN or UKPRN of the organisation you wish to add.
Select the organisation from search results.
Enter comments for the approver and select ‘Confirm’.
Your request will be sent to the approverapprover(s) of thatyour organisation.
Once Ifyour yourequest doto notaccess alreadyan haveorganisation anhas approverbeen yourapproved, requestyou will beneed actionedto bylog thebackintoDfE Sign-in supportand team.
Onceadd you have a DfE‘NNDR Sign-inservice’ account linked to your organisation,account, youby willfollowing needthe tosteps selectas ‘Requestoutlined accessin tothe afollowing service’section atbelow.
If you need help using the DfE Sign-in service, use our DfE Sign-in helpservice where whereyou will be able to request further assistance. When raising a support request, request, select ‘Other’.
If you believe you are eligible to claim but havearehavingproblems accessing the form, you can contact us via the Customer Help Portal.
Completing the form
Access the NNDR claim form and select ‘Start now’. Once you have authenticated through DfE Sign-in and are in the form, you will be able to see the status of previous claims and can make a new claim. When making a new claim you will find a ‘Save and continue’ button on each page which will take you to the next page.
The form will remember information you have saved if you sign out or if you leave it open for an extended period. You can resume your submission when you sign back in.
You will be presented with several pages with a series of questions which will ask you to complete information related to toNNDR. All questions are mandatory.
AfterOnce answeringyou allhave theansweredallquestions, you will be prompted to complete the required declarations before you can submit your form. OnceAfter yousubmitting haveyour submitted the form, you will be advised of thenext steps and will receive an email confirmation.
You can edit and resubmit your form until the submission deadline.
Enquiries
If you have any questions about the theNNDR process processor how to complete the online form, you can contact us via the theCustomer Help Portal.
What happens next
next
The claim information you have submitted will be checked and validated.
If there are no issues with your claim, we will process the payment within the expected timescalestimescales, (within 3 months of receiving a claim) and you will receive notifications and payments accordingly.
If we have a query regarding your claim, we will contact you for further information.
We have updated the instructions in section 'If you do not have a DfE Sign-in account' as users are now required to add multi-factor authentication to verify their identity when creating a DfE Sign-in account.
20 March 2025
We have updated the 'Academy national non-domestic rates (NNDR) claim form guidance' for 2025 to 2026.
2 April 2024
We have updated the 'Academy national non-domestic rates (NNDR) claim form guidance' for 2024 to 2025.
17 April 2023
We've updated the academy national non-domestic rates (NNDR) claim form guidance for 2023 to 2024.
1 July 2022
We have updated guidance for unclaimed years policy extension within the 'Historic NNDR claims for previously unclaimed years'
1 April 2022
Updated to include information about claiming NNDR for 2022 to 2023.
1 April 2021
Online form can now be used for 2021 to 2022
9 April 2020
The new NNDR form has now been updated
27 February 2020
We've added information about the online form which will be closed between 5pm on 13 March and 1 April 2020.
5 April 2019
We've updated this page with information for the 2019 to 2020 financial year.
10 September 2018
We've added a video showing academies how to use the online form to submit a claim for NNDR funding.
3 April 2018
We've updated this page to include information about claiming funding for national non-domestic rates for the 2018 to 2019 financial year.
5 September 2017
Updated to explain the decision taken to remove insurance top-up funding from academy funding.
21 April 2017
Updated to include details of how to claim for national non-domestic rates in 2017 to 2018.
7 November 2016
Updated information on insurance top-up funding for 2016 to 2017.
5 April 2016
The new NNDR claims form is now available for the 2016 to 2017 financial year.
10 December 2015
Insurance top up information updated.
17 November 2015
Date insurance top up claim form available changed from October to December 2015.
19 August 2015
Removed information for academic year 2013 to 2014 and information on claim form for 2015 to 2016 added.
1 April 2015
This page has been updated because claims for 2015 to 2016 financial year national non-domestic rates can be made from 31 March 2015.
9 March 2015
Detail added about eligibility for top-up insurance claims
20 February 2015
Updated to change the link to form for 2013 to 2014 claims.
3 February 2015
Inserted a date by which to submit NNDR funding claims
3 November 2014
Link added to online form for top-up funding for insurance for 2014 to 2015.
6 October 2014
Updated to remove the reference to the risk protection arrangement.
4 September 2014
Updated with information about insurance top-funding claims for 2014 to 2015.