Legal Aid Provider Survey 2026 – Deadline extended

This survey, which opened on 27 April 2026, is open to all providers holding a live legal aid contract. Your participation is important in helping to strengthen the evidence base on legal aid delivery.

To ensure views from across the sector are well reflected in the results, we’d like to particularly encourage providers from larger firms (with multiple offices) to respond.

Help us improve our understanding of legal aid capacity and demand by sharing your knowledge and experience.

This survey will help the Ministry of Justice and the LAA to develop a more detailed understanding of market capacity and demand for legal aid services. Insights gained from the survey will also highlight the current challenges in how we work with our providers.

We would appreciate your completion of the survey; the higher the participation rate, the more valuable the insights we can gather to improve the quality of our services.

How does the survey work?

Providers with a live legal aid contract received an email and link for each of their offices on 27 April 2026.

The emails were sent to the member of staff nominated by the firm to act as their named liaison between their firm and the LAA. The emails have been sent from the following email address ProviderSurvey@justice.gov.uk.

If did not receive your survey link on 27 April 2026, please ask your nominated liaison to check their junk/spam folder. If the link is not there,there or you have any other queries relating to the survey, please contact the LAA Insights Team at the following email address ProviderSurvey@Justice.gov.uk.

Drop-in sessions

We will be holding drop-in sessions about the Provider Survey at the following dates and times:

• TuesdayThursday 528 May 2026 4:30pm9:30am to 5:30pm
• Thursday10:30am 7- LAA MayProvider 2026Survey 9:30amDrop-In toSession 1:30pmMicrosoft Teams
• Tuesday 122 MayJune 2026 4:30pm16.30pm to 5:30pm
• Thursday17:30pm 14- MayLAA 2026Provider 9:30amSurvey toDrop-In 10:30amSession Microsoft Teams
• Thursday 284 MayJune 2026 9:30am to 10:30am - LAA Provider Survey Drop-In Session Microsoft Teams

ProvidersIf willyou receivehave any questions regarding the survey and its completion or you have not received an invitationinvite to the sessionssurvey, afterplease contact our Insights team at ProviderSurvey@justice.gov.uk and the surveyteam linkwill hasbe beenhappy sent.to help.

Thank you in advance for your participation and valuable insights.