Guidance
Rural Payments service: check for maintenance and downtime
Check for maintenance and downtime of the Rural Payments service over the next 4 weeks
Applies to England
There will be times when the Rural Payments service is unavailable because of essential planned maintenance and updates.
The Rural Payments Agency (RPA) will aim to minimise disruption to the service by scheduling planned maintenance times. We will try to give as much notice as possible about maintenance and downtime of the service, though we may not always be able to do this.
What maintenance and downtime is scheduled
Maintenance and downtime scheduled for the next 4 weeks. Some dates and times may change during the 4-week period.
| From | To | Reason for downtime |
|---|---|---|
| 6pm on Wednesday 11 October | 8pm on Wednesday 11 October | General maintenance |
| 5pm on Thursday 12 October | 9am on Friday 13 October | Major maintenance |
| 6pm on Wednesday 18 October | 8pm on Wednesday 18 October | General maintenance |
| 5pm on Thursday 25 October | 9am on Friday 26 October | Major maintenance |
| 6pm on Wednesday 1 November | 8pm on Wednesday 1 November | General maintenance |
Types of maintenance
There are different types of maintenance that need to be carried out.
| Type of maintenance | Maintenance details |
|---|---|
| Major | Planned downtime to release new functionality and software upgrades |
| General | Weekly planned downtime to update land and customer details |
| System | To fix system functionality. Not planned |
Published 10 October 2023