Guidance

Rural Payments service: check for maintenance and downtime

Check for maintenance and downtime of the Rural Payments service over the next 4 weeks

From:
Rural Payments Agency
Published
10 October 2023
Last updated
192 MarchApril 2024 — See all updates

Applies to England

There will be times when the Rural Payments service is unavailable because of essential planned maintenance and updates.

The Rural Payments Agency (RPA) will aim to minimise disruption to the service by scheduling planned maintenance times. We will try to give as much notice as possible about maintenance and downtime of the service, though we may not always be able to do this.

What maintenance and downtime is scheduled

Maintenance and downtime scheduled for the next 4 weeks. Some dates and times may change during the 4-week period.

From To Reason for downtime
5:15pm6:00pm MondayWednesday 25
March3 April		 9:00am7:00pm Wednesday Tuesday
263 MarchApril		 MajorGeneral maintenance
6:00pm Wednesday
10 April		 9:00pm Wednesday
10 April		 Major maintenance
5:15pm Thursday
11 April		 9:00am Friday
12 April		 Major maintenance
6:00pm Wednesday
17 April		 9:00pm Wednesday
17 April		 Major maintenance
5:15pm Wednesday
24 April		 9:00am Thursday
25 April		 Major maintenance
12:01am Saturday
27 April		 7:30pm Sunday
28 April		 Major maintenance
6:00pm Wednesday
1 May		9:00pm Wednesday
1 May		 Major maintenance
6:00pm Wednesday
8 May		9:00pm Wednesday
8 May		 Major maintenance
5:15pm Monday
8 May		9:00am Tuesday
9 May		 Major maintenance

Types of maintenance

There are different types of maintenance that need to be carried out.

Type of maintenance Maintenance details
Major Planned downtime to release new functionality and software upgrades
General Weekly planned downtime to update land and customer details
System To fix system functionality
Published 10 October 2023
Last updated 192 MarchApril 2024 + show all updates

  1. Updated Rural Payments downtime for May 2024.

  2. Updates to Rural Payments downtime for March/April 2024

  3. Updates to downtime times for the March and April 2024

  4. Updated planned downtime for March

  5. Further updates made to February/March 2024 scheduled downtimes

  6. Downtime scheduled for today 21/02 has been updated

  7. Updated scheduled Rural Payments downtime notifications for February 2024.

  8. Updates to RP downtime scheduled for Friday 19 January

  9. Updates to planned Rural Payments downtime for January 2024

  10. Updates to Friday 12th January 2024 for planned downtime.

  11. Downtime added for week commencing 1 January 2024

  12. Updated downtime for week commencing 18 December.

  13. Update to planned downtime during December 2023

  14. Planned downtime entered for Wednesday 29th November from 6pm to 9pm

  15. Updates to planned downtimes during November and December 2023.

  16. The Rural Payments Service is back online

  17. Rural Payments service unavailable due to unplanned system maintenance.

  18. Updates to planned downtime for essential maintenance to Rural Payments for November.

  19. Change of downtime.

  20. Updated to scheduled Maintenance

  21. First published.