Guidance

Rural Payments service: check for maintenance and downtime

Check for maintenance and downtime of the Rural Payments service over the next 4 weeks

From:
Rural Payments Agency
Published
10 October 2023
Last updated
288 FebruaryMarch 2024 — See all updates

Applies to England

There will be times when the Rural Payments service is unavailable because of essential planned maintenance and updates.

The Rural Payments Agency (RPA) will aim to minimise disruption to the service by scheduling planned maintenance times. We will try to give as much notice as possible about maintenance and downtime of the service, though we may not always be able to do this.

What maintenance and downtime is scheduled

Maintenance and downtime scheduled for the next 4 weeks. Some dates and times may change during the 4-week period.

From To Reason for downtime
6:00pm FridayWednesday 113 March 12:00am9:00pm SaturdayWednesday 213 March Major maintenance
6:00pm11:00pm WednesdayThursday 14 March7:00am 6Friday 15 March 9:00pm System maintenance
12:01am Saturday 16 March7:30pm WednesdaySunday 617 March MajorSystem maintenance
5:15pm Thursday 721 March 9:00am Friday 822 March General maintenance
5:15pm Monday 8 April9:00am Friday 9 April Major maintenance
6:00pm Wednesday 1310 MarchApril 9:00pm Wednesday 1310 MarchApril Major maintenance
6:00pm Wednesday 17 April9:00pm Wednesday 17 April Major maintenance
5:15pm Thursday 2118 MarchApril 9:00am Friday 2219 MarchApril GeneralMajor maintenance
12:01am Saturday 27 April7:30pm Sunday 28 April System maintenance

Types of maintenance

There are different types of maintenance that need to be carried out.

Type of maintenance Maintenance details
Major Planned downtime to release new functionality and software upgrades
General Weekly planned downtime to update land and customer details
System To fix system functionality. Not planned
Published 10 October 2023
Last updated 288 FebruaryMarch 2024 + show all updates

  1. Updates to downtime times for the March and April 2024

  2. Updated planned downtime for March

  3. Further updates made to February/March 2024 scheduled downtimes

  4. Downtime scheduled for today 21/02 has been updated

  5. Updated scheduled Rural Payments downtime notifications for February 2024.

  6. Updates to RP downtime scheduled for Friday 19 January

  7. Updates to planned Rural Payments downtime for January 2024

  8. Updates to Friday 12th January 2024 for planned downtime.

  9. Downtime added for week commencing 1 January 2024

  10. Updated downtime for week commencing 18 December.

  11. Update to planned downtime during December 2023

  12. Planned downtime entered for Wednesday 29th November from 6pm to 9pm

  13. Updates to planned downtimes during November and December 2023.

  14. The Rural Payments Service is back online

  15. Rural Payments service unavailable due to unplanned system maintenance.

  16. Updates to planned downtime for essential maintenance to Rural Payments for November.

  17. Change of downtime.

  18. Updated to scheduled Maintenance

  19. First published.