Guidance

Rural Payments service: check for maintenance and downtime

Check for maintenance and downtime of the Rural Payments service over the next 4 weeks

From:
Rural Payments Agency
Published
10 October 2023
Last updated
1912 January 2024 — See all updates

Applies to England

There will be times when the Rural Payments service is unavailable because of essential planned maintenance and updates.

The Rural Payments Agency (RPA) will aim to minimise disruption to the service by scheduling planned maintenance times. We will try to give as much notice as possible about maintenance and downtime of the service, though we may not always be able to do this.

What maintenance and downtime is scheduled

Maintenance and downtime scheduled for the next 4 weeks. Some dates and times may change during the 4-week period.

From To Reason for downtime
5:15pm Friday 1912 January 6:45pm6:30pm Friday 1912 January General maintenance
5:00pm Tuesday 16 January9:00am Wednesday 17 January Major maintenance
6:00pm Wednesday 17 January9:00pm Wednesday 17 January General maintenance
5:00pm Tuesday 30 January 9:00am Wednesday 31 January Major maintenance
6:00pm Wednesday 31 January 9:00pm Wednesday 31 January General maintenance
6:00pm Wednesday 7 February 9:00pm Wednesday 7 February General maintenance

Types of maintenance

There are different types of maintenance that need to be carried out.

Type of maintenance Maintenance details
Major Planned downtime to release new functionality and software upgrades
General Weekly planned downtime to update land and customer details
System To fix system functionality. Not planned
Published 10 October 2023
Last updated 1912 January 2024 + show all updates

  1. Updates to RP downtime scheduled for Friday 19 January

  2. Updates to planned Rural Payments downtime for January 2024

  3. Updates to Friday 12th January 2024 for planned downtime.

  4. Downtime added for week commencing 1 January 2024

  5. Updated downtime for week commencing 18 December.

  6. Update to planned downtime during December 2023

  7. Planned downtime entered for Wednesday 29th November from 6pm to 9pm

  8. Updates to planned downtimes during November and December 2023.

  9. The Rural Payments Service is back online

  10. Rural Payments service unavailable due to unplanned system maintenance.

  11. Updates to planned downtime for essential maintenance to Rural Payments for November.

  12. Change of downtime.

  13. Updated to scheduled Maintenance

  14. First published.