Guidance

Rural Payments service: check for maintenance and downtime

Check for maintenance and downtime of the Rural Payments service over the next 4 weeks

Applies to England

There will be times when the Rural Payments service is unavailable because of essential planned maintenance and updates.

The Rural Payments Agency (RPA) will aim to minimise disruption to the service by scheduling planned maintenance times. We will try to give as much notice as possible about maintenance and downtime of the service, though we may not always be able to do this.

What maintenance and downtime is scheduled

Maintenance and downtime scheduled for the next 4 weeks. Some dates and times may change during the 4-week period.

From To Reason for downtime
5pm on ThursdayFriday 924 November 9am6pm on Friday 1024 November Major maintenance
5pm on Friday 1 December6pm on WednesdayFriday 151 NovemberDecember 8pm Major maintenance
5pm on Tuesday 5 December9am on Wednesday 156 NovemberDecember General maintenance
5pm Friday 8 December6pm onFriday 8 December Major maintenance
6pm Wednesday 2213 NovemberDecember 8pm on Wednesday 2213 NovemberDecember General maintenance
5pm Friday 15 December6pm onFriday Wednesday15 29December Major Novembermaintenance
8pm5pm onMonday Wednesday18 29December9am NovemberTuesday 19 December General maintenance

Types of maintenance

There are different types of maintenance that need to be carried out.

Type of maintenance Maintenance details
Major Planned downtime to release new functionality and software upgrades
General Weekly planned downtime to update land and customer details
System To fix system functionality. Not planned
Published 10 October 2023
Last updated 214 November 2023 + show all updates
  1. Updates to planned downtimes during November and December 2023.

  2. The Rural Payments Service is back online

  3. Rural Payments service unavailable due to unplanned system maintenance.

  4. Updates to planned downtime for essential maintenance to Rural Payments for November.

  5. Change of downtime.

  6. Updated to scheduled Maintenance

  7. First published.