Guidance

Rural Payments service: check for maintenance and downtime

Check for maintenance and downtime of the Rural Payments service over the next 4 weeks

From:
Rural Payments Agency
Published
10 October 2023
Last updated
1922 April 2024 — See all updates

Applies to England

There will be times when the Rural Payments service is unavailable because of essential planned maintenance and updates.

The Rural Payments Agency (RPA) will aim to minimise disruption to the service by scheduling planned maintenance times. We will try to give as much notice as possible about maintenance and downtime of the service, though we may not always be able to do this.

What maintenance and downtime is scheduled

Maintenance and downtime scheduled for the next 4 weeks. Some dates and times may change during the 4-week period.

From To Reason for downtime
6:00pm Wednesday
24 April		9:00pm Wednesday
24 April		 Major maintenance
12:01am Saturday
27 April		 7:30pm Sunday
28 April		 Major maintenance
5:15pm Monday
29 April		 9:00am Tuesday
30 April		 Major maintenance
6:00pm Wednesday
8 May		 9:00pm Wednesday
8 May		 Major maintenance
5:15pm Monday
13 May		 9:00am Tuesday
13 May		 Major maintenance
6:00pm Wednesday
15 May		 9:00pm Wednesday
15 May		 Major maintenance
5:15pm Thursday
16 May		 9:00am Friday
17 May		 Major maintenance
6:00pm Wednesday
22 May		 9:00pm Wednesday
22 May		 Major maintenance
5:15pm Wednesday
29 May		 9:00am Thursday
30 May		 Major maintenance

Types of maintenance

There are different types of maintenance that need to be carried out.

Type of maintenance Maintenance details
Major Planned downtime to release new functionality and software upgrades
General Weekly planned downtime to update land and customer details
System To fix system functionality
Published 10 October 2023
Last updated 1922 April 2024 + show all updates

  1. Updates to planned downtime to include additional downtime for 24 April

  2. Updates to Rural Payments downtimes scheduled for May 2024

  3. Updated Rural Payments downtime for May 2024.

  4. Updates to Rural Payments downtime for March/April 2024

  5. Updates to downtime times for the March and April 2024

  6. Updated planned downtime for March

  7. Further updates made to February/March 2024 scheduled downtimes

  8. Downtime scheduled for today 21/02 has been updated

  9. Updated scheduled Rural Payments downtime notifications for February 2024.

  10. Updates to RP downtime scheduled for Friday 19 January

  11. Updates to planned Rural Payments downtime for January 2024

  12. Updates to Friday 12th January 2024 for planned downtime.

  13. Downtime added for week commencing 1 January 2024

  14. Updated downtime for week commencing 18 December.

  15. Update to planned downtime during December 2023

  16. Planned downtime entered for Wednesday 29th November from 6pm to 9pm

  17. Updates to planned downtimes during November and December 2023.

  18. The Rural Payments Service is back online

  19. Rural Payments service unavailable due to unplanned system maintenance.

  20. Updates to planned downtime for essential maintenance to Rural Payments for November.

  21. Change of downtime.

  22. Updated to scheduled Maintenance

  23. First published.