Guidance

SFE: Current application timescales

Use this guide to get an estimate of our current timescales and find out when to expect an update on your undergraduate student finance application for 2023 to 2024.

From:
Student Loans Company
Published
27 September 2023
Last updated
3020 OctoberNovember 2023 — See all updates

Applies to England

This page is updated weekly. Timescales are subject to change.

This page is used for undergraduate student finance applications only. To get an update on your Postgraduate Loan or Advanced Learner Loan application, you’ll need to sign in to your student finance account.

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If you’ve applied for student finance

If you’ve recently applied for student finance, we might give you the minimum amount to make sure you have some funding near the start of your course.

How long it takes us to work on your application depends on what you’ve applied for and how many other students are applying at the same time.

If you apply this week for Current timescales are Expect toan hearupdate from us between
Full-time undergraduate student finance 2120 working days Monday 2718 NovemberDecember and Friday 122 December
Part-time undergraduate student finance 3430 working days Monday 111 DecemberJanuary and Friday 155 DecemberJanuary
Childcare Grant, Parents’ Learning Allowance or Adult Dependants’ Grant 2826 working days Monday 425 December and Friday 829 December

Remember to check the progress of your application using your student finance account.

If you’ve sent us evidence or made a change to your application

If you’ve sent evidence to help us work out how much you can get, or you’ve told us that your circumstances have changed, the table below shows when you should hearexpect froman usupdate aboutfrom it.us.

If you send us information or evidence this week about Current timescales are Expect toan hearupdate from us between
your financial information, including the PFF2 form 1612 working days Monday 204 NovemberDecember to Friday 248 NovemberDecember
a change in your circumstances 1612 working days Monday 204 NovemberDecember to Friday 248 NovemberDecember
Childcare Grant, Parents’ Learning Allowance or Adult Dependants’ Grant 2827 working days Monday 425 December to Friday 829 December

If you’ve uploaded evidence or made a change to your application, your student finance account might not update straight away. We’ll update it once we’ve actioned your change or reviewed your evidence.

If you’ve applied for Disabled Student’s Allowance (DSA)

If you’ve applied for DSA, sent us evidence, or emailed us about your DSA application, the table below shows when you should expect an update from us.

This week, if you’ve sent usCurrent timescales areExpect an update from us between
a DSA application30 working daysMonday 1 January to Friday 5 January
medical evidence27 working daysMonday 25 December to Friday 29 December
a Needs Assessment report23 working daysMonday 18 December to Friday 22 December
a claim for expenses26 working daysMonday 25 December to Friday 29 December
an email28 working daysMonday 25 December to Friday 29 December

There’s no need to contact us once you’ve sent something. We’ll update you by email as soon as we’ve reviewed it, so make sure your contact details are up to date. Keep checking your email inbox for our replies and remember to check your junk or spam folders too!

Published 27 September 2023
Last updated 3020 OctoberNovember 2023 + show all updates

  1. Timescales have been updated

  2. Timescales have been updated.

  3. Timescales have been updated

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  6. Current timescales have been updated

  7. Timescales tables have been updated.

  8. Timescales have been updated for the week commencing Monday 2 October 2023

  9. First published.

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