Guidance

SFE: Current application timescales

Use this guide to get an estimate of our current timescales and find out when your next expected update on your undergraduate student finance application for 2024 to 2025.

From:
Student Loans Company
Published
27 September 2023
Last updated
1219 August 2024 — See all updates

Applies to England

This page is updated on a Monday

This page was last updated on Monday 1219 August at 16:15

If you’re still waiting for your application to be approved, sign in to your account to find out when to expect your next update on your application or evidence.

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If you’ve applied for student finance

If you’ve recently applied for student finance, we might give you the minimum amount to make sure you have some funding near the start of your course.

How long it takes us to work on your application depends on what you’ve applied for and how many other students are applying at the same time.

If you apply this week for Current timescales are Expect an update from us between
Full-time undergraduate student finance 3632 working days Monday 30 September and Friday 4 October
Part-time undergraduate student finance 4547 working days Monday 1421 October and Friday 1825 October
Childcare Grant, Parents’ Learning Allowance or Adult Dependants’ Grant 2930 working days Monday 1630 September and Friday 204 SeptemberOctober

Remember to check the progress of your application using your student finance account.

If you’ve sent us evidence or made a change to your application

If you’ve sent evidence to help us work out how much you can get, or you’ve told us that your circumstances have changed, the table below shows when you should expect an update from us.

If you send us information or evidence this week about Current timescales are Expect an update from us between
your financial information, including the PFF2 form 4143 working days Monday 714 October and Friday 1118 October
a change in your circumstances 2830 working days Monday 1630 September and Friday 204 SeptemberOctober
Childcare Grant, Parents’ Learning Allowance or Adult Dependants’ Grant 2930 working days Monday 1630 September and Friday 204 SeptemberOctober

If you’ve uploaded evidence or made a change to your application, your student finance account might not update straight away. We’ll update it once we’ve actioned your change or reviewed your evidence.

If you’ve applied for Disabled Student’s Allowance (DSA)

If you’ve applied for DSA, sent us evidence, or emailed us about your DSA application, the table below shows when you should expect an update from us.

This week, if you’ve sent us Current timescales are Expect an update from us between
a DSA application 17 working days Monday 29 September and Friday 613 September
medical evidence 1213 working days Monday 262 AugustSeptember and Friday 306 AugustSeptember
a Needs Assessment report 1412 working days Monday 262 AugustSeptember and Friday 306 AugustSeptember
a claim for expenses 87 working days Monday 1926 August and Friday 2330 August
an email 13 working days Monday 262 AugustSeptember and Friday 306 AugustSeptember

There’s no need to contact us once you’ve sent something. We’ll update you by email as soon as we’ve reviewed it, so make sure your contact details are up to date. Keep checking your email inbox for our replies and remember to check your junk or spam folders too!

Updates to this page

Published 27 September 2023
Last updated 1219 August 2024 + show all updates

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  46. Timescales have been updated for the week commencing Monday 2 October 2023

  47. First published.

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