Guidance

SFE: Current application timescales

Use this guide to get an estimate of our current timescales and find out when to expect an update on your undergraduate student finance application for 2023 to 2024.

From:
Student Loans Company
Published
27 September 2023
Last updated
252 MarchApril 2024 — See all updates

Applies to England

This page is updated weekly.

This page is used for undergraduate student finance applications only. To get an update on your Postgraduate Loan or Advanced Learner Loan application, you’ll need to sign in to your student finance account.

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If you’ve applied for student finance

If you’ve recently applied for student finance, we might give you the minimum amount to make sure you have some funding near the start of your course.

How long it takes us to work on your application depends on what you’ve applied for and how many other students are applying at the same time.

If you apply this week for Current timescales are Expect an update from us between
Full-time undergraduate student finance 1019 working days Monday 822 April and Friday 1226 April
Part-time undergraduate student finance 1119 working days Monday 822 April and Friday 1226 April
Childcare Grant, Parents’ Learning Allowance or Adult Dependants’ Grant 57 working days Monday 18 April and Friday 512 April

Remember to check the progress of your application using your student finance account.

If you’ve sent us evidence or made a change to your application

If you’ve sent evidence to help us work out how much you can get, or you’ve told us that your circumstances have changed, the table below shows when you should expect an update from us.

If you send us information or evidence this week about Current timescales are Expect an update from us between
your financial information, including the PFF2 form 1517 working days Monday 1522 April and Friday 1926 April
a change in your circumstances 46 working days Monday 18 April toand Friday 512 April
Childcare Grant, Parents’ Learning Allowance or Adult Dependants’ Grant 57 working days Monday 18 April toand Friday 512 April

If you’ve uploaded evidence or made a change to your application, your student finance account might not update straight away. We’ll update it once we’ve actioned your change or reviewed your evidence.

If you’ve applied for Disabled Student’s Allowance (DSA)

If you’ve applied for DSA, sent us evidence, or emailed us about your DSA application, the table below shows when you should expect an update from us.

This week, if you’ve sent us Current timescales are Expect an update from us between
a DSA application 1112 working days Monday 815 April and Friday 1219 April
medical evidence 8 working days Monday 8 April and Friday 12 April
a Needs Assessment report 1213 working days Monday 815 April and Friday 1219 April
a claim for expenses 67 working days Monday 18 April toand Friday 512 April
an email 78 working days Monday 18 April and Friday 512 April

There’s no need to contact us once you’ve sent something. We’ll update you by email as soon as we’ve reviewed it, so make sure your contact details are up to date. Keep checking your email inbox for our replies and remember to check your junk or spam folders too!

Published 27 September 2023
Last updated 252 MarchApril 2024 + show all updates

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  26. Timescales have been updated for the week commencing Monday 2 October 2023

  27. First published.

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